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"Russel and his team have done multiple projects for my wife and I both repairs from previous plumbers and a re-pipe for another property of ours. Russel is always quick to respond and does his best to get to your home (in emergency situations) as quickly as possible. Russel and his team are kind ,clean and do an exceptional job . He is very fair on his pricing as well, we trust Russel and his team to get the job done correctly the first time."

"We used West coast plumbing to help with a leak we had in the house. They did an exceptional job. They were very prompt and informative about the issue and the work that needed to be performed. We will be calling them for any future needs."

"First time they were here. Two young boys showed up. Walked around the house for a little. Claimed they would come back with a video camera to inspect the pipes. That was 3 months ago. THEN they did do a snake in the garage. But, Left all the mess. They didnt not even bother sweeping or wiping anything. The didnt lay anything on the washer for their equipment. So the washer and dryer are scratched up pretty bad. Then when I called to get it rescheduled and handled properly they sent me elsewhere. As a business owner im used to provided a certain level of customer service. Even if the customer is tough or the job is hard I use those times as a chance to show people what i can do. Under promise and over deliver! EDITED Now the young lady who does the texting seems upset and taking what is a professional review, where i have not written anything to Attack personallyâ ¦.now im receiving personal Comments texted to me. With the way things have been going im Not surprised. Its unfortunate to say that Seems theres a genuine coaching opportunity here for joels plumbing."

"n/a"

"Estimating for the project was carefully done and checked so there were no surprises."

"Quick response and competently completed the job at reasonable price."

"They charged me $975 to pump the first 12 gallons and wanted another $900 to finish pumping so it ended up being over $1,800. They were also very pushy with trying push additional services for over $2,000."

"Excellent work!"

"Stuff happens, and this business knows how to handle it! We had a stain on the ceiling. Ofri from BTB came over and turned on the water from the upstairs bathtub and then the shower stall. The ceiling became moist after the shower was turned on. Ofri then came back with a plumber. He turned on the upstairs bathtub. After they left, water dripped from the ceiling. Ofri had the plumber immediately send over a team for a service call. They broke open a hole in the ceiling and found that a pipe leading to the bathtub was so rusty it had holes. They took videos showing other pipes leading to the bathtub were also very rusty. While the team was still there, Ofri gave us prices, sent over the paperwork and the pipes were replaced within a of couple hours. Fabulous! Ofri had thought it would take a lot longer to complete the plumbing work. Therefore, her pricing did not align with the actual work performed. She brought in Alon, who substantially reduced the price to our satisfaction. Their responsiveness and reasonableness earned them my highest rating. Thank you Ofri, Alon and the BTB team!"