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"Their technician, Justin came out and assessed the situation, quickly discovering the true source of the problem: the wire bundle that connects the system with the thermostat on the wall and been chewed through by rodents apparently, and this was causing the system to quit. He offered to replace the wiring and do a service on the roof mounted AC condenser unit, which we agreed to. Total cost was a fraction of what we had paid the previous company to not even discover or fix! We would wholeheartedly recommend the services of this excellent company."

"They did a great installing both."

"Custom installation for small condominium townhouse, perfect size and good value; did work quickly and no mess left behind. Highly recommended"

"Southland gave us the best quotes for our Heat/AC unit replace. They also told us about rebates from Los Angeles (other businesses we contacted did not mention this). Their crew were professional and worked hard. We especially appreciate the care of Nick and Elbert from Southland. The unit went up in a day and looks great (and works very well, too). We are grateful to Southland for the good experience and excellent customer service. Thank you!"

"Very polite young man. Very clean & wore a mask. Replaced necessary part. Seemed very knowledgeable."

"Everything went as smoothly as can be imagined. Darrow was easy to work with when planning the job. He worked with my attention to details as I chose the AC and heating units that I wanted and, at my request, put every detail in writing. It was a big job - completely replacement of two systems on two floors including roof mounted AC and basement and attic furnaces. His crew were respectful, professional and always on time. The work proceeded exactly as it was described. Construction messes were cleaned up at the end of every workday. The work was finished on time. As in every big project, there was a "punch list" of details that needed to be attended to. Darrow came out immediately and took care of ALL the details big and small on the list. The new heating system worked perfectly and efficiently this winter. I'm looking forward to seeing the new AC system work this summer. I spoke to a number of companies and got a number of quotes for the work to be done. Darryl wasn't the least expensive - his quote fell in the middle range -- but he was responsive, adaptable and communicative. Very glad I chose his company for the work."

"The service went great. One technician came out and completed the job in about 30 minutes to an hour. The vents had not been cleaned in about 20 years and really needed it.  They were very direct and did what I needed. I had no problem scheduling the deal."

"Excellent customer service and fast! I highly recommend them, if you need a new system or maintenance this is the company to call!!!!"

"I found Precision Auto Works here on Angie's List.  They had great reviews and a 10% off labor coupon.  I decided to give them a try.  I pulled into the parking lot and was a little leery because it looks like you are parking next to a house.  Do not let this stop you.  You ARE supposed to park there.  Walk around the house to the back and you will find the office and see the shop.  It's a strange set up, but this place was awesome. 
I have never had such great customer service from an auto mechanic.  I had an engine light on in my car and I needed an oil change.  A friend had pulled the error codes from my car and I was able to walk in with those.  The office spent several minutes with me discussing and looking up the codes.  They called the mechanic (Dave) in and he also spent quite a bit of time with me.  As a female, I have never felt so comfortable at an auto shop before.  I left my car and waited for an estimate. 
A couple of hours later they had located the problem (an actuator) and gave me an estimate.  For parts, labor and a synthetic oil change, the estimate was $450.  $80 or so of that was my synthetic oil change (which is about average).   $175 was for the actuator part.  $200 for labor (with my 10% off coupon labor came to $180).  So anyway, right around $450.  Now here comes the good part.  They called a second dealership to check for the part so they could get the car back to me on the same day.  The other dealership wasn't going to have it available until the following day.  We're not sure what happened but the second dealership listed the part for $50.  They called me with the great news about the price drop and told me my car would be ready that day.  Do you know how easy it would have been for this mechanic to just charge me the full $450?  I never would have known the difference.   However, they did not do that.  They passed on the savings.  My final bill?  $301.  
I felt they we're upfront and honest throughout the entire experience.  They mentioned they will be calling the first dealership to find out why they had such a huge price difference and mentioned they will not work with them in the future if they are gouging their prices.  It may have been an honest mistake somewhere along the way but either way, they are looking into it.  I love that they kept me in the loop and told me absolutely everything that was happening.  Not many shops would take the time to keep a customer so informed.  
Try this place! You just might find "your" new mechanic!
**As as a side note, this experience has convinced me to renew my Angie's List membership.  I don't use the site very often but if I can find even one compnay a year that provides an experience like Precision Auto Works, then my membership pays for itself.

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"OUTSTANDING! With just 2 days notice, Joe sent one of his outstanding staff members (Mikey) to fix the hole I made in our ceiling. The repair job was done so well that it's almost impossible to see where I almost fell through from the attic. During Mikey's ceiling repair visit I asked Joe to give us a quote for the outside valve replacement and plumbing box installation project. The price was so good (almost half the amount quoted by another company) we asked them to handle this as well. This project was not only handled quickly, Mikey upgraded the setup for better access. He even colored the new concrete to match our existing patio area where the valve box needed to be installed."