Get matched with top water removal recovery pros in Newport News, VA

"Professional personnel to the max. The water mitigation team was exceptional in their response and duties. They were at my home one hour from the time I talked with Nicole about my situation. Dehumidifiers going 24/7 for 96 hours and then fans for five days. And they kept the house amazingly clean during its operations. I am totally impressed by the teams' skills and courtesies. Then Jacob, the assessor of how much the costs would come to for insurance purposes has so much experience in the industry from actually laying tile down early in his career, to knowing the inside and outs of the industry. I totally trust his judgement and dedication to ensuring the client doesn't get shortchanged by the insurance company. He's a fighter and unbelievable pro at his work. Emergency Restoration Services is by far the best professionals I've had the distinct pleasure of being its client. I highly recommend for any future misfortunes one might encounter. Thank you ERS LLC for your superb effort and results. Respectfully, Kenneth Martin"

"Great service! Very professional and prompt. Restored my entire duplex, from a water damage causing situation."

"All around great customer service. Professional and awesome communication"

"Work was last of a move out cleaning. Did a great job. "

"Very professional, if I ever need them again they are going to be the first ones I call.."

"Their technician, Emily just completed another termite inspection for us this morning. (She was also our technician last year). Her customer service and professionalism are exceptional. I called her a few days ago to schedule an appointment & she returned my call promptly; she was on time for the appointment; and, most importantly, she was once again remarkably thorough in her inspection. Emily is absolutely an asset to her company."

"Quick response, listened to areas of concern, gave a fair quote and honored that quote, and excellent service."

"The work done by Legendary Solutions was fabulous! The transformation was amazing! Also, worth mentioning is that I was kept in the loop at all times, which is very important as well. Scott was totally responsive to my calls. I highly recommend this company. Thumbs up -- way up!"

"They just do a great job getting the carpet cleaned. It usually takes an hour or an hour and a half. It's reasonable. It's usually two workers. The workers were very friendly. I've used them for 20 some years. I usually have them come out every year."

"The service and cleaning was great. The cleaners were thorough, friendly and well-versed. <br /> However, there is a big disconnect between what I was told on the 800 number and the actual services. The 800 number said they would vacuum. They didn't. The 800 number said they would spot treat. They didn't. And they ended up charging me extra for the staircase and for the walk-in closet. The 800 number said they would lift *all* furniture and put it on foam blocks to make sure it wasn't damaged. They didn't - they just worked around the dining room table and hutch, which could have been bad, given that the pieces are solid oak. I ended up moving a whole lot of stuff that didn't need to be moved because they didn't lift all the pieces. <br /> The end results were good, but I had done the vacuuming myself. And thankfully I had pre-treated the worst of the spots myself a few weeks before, and they all came up. <br /> I would recommend that after talking to the 800 number you talk to the local people and get the real scoop about what they will and won't do. It will save a lot of effort. <br />"