Get matched with top brick or stone siding: installers or completely replacers in Norfolk, VA

"Crew was very courteous, punctual, and professional. Chimney was swept, fireplace was cleaned, cracks were sealed, and a smoke guard was installed. We have used Ace Chimney Sweep in the past and once again they did an awesome job. I highly recommend them."

"I started by calling a couple of the foundation companies, but they tried to make me think my house was sinking to its ruin and wanted me to spend over $20,000 to make rock solid repairs! Fortunately I have common sense, and started calling brick masons instead. I found Hipp on Angie's List and called for an estimate. He came out, looked at the area where I had issues, and then walked around the house looking at other smaller problems. He suggested digging to the footer on the front corner, installing jacks, and trying to raise the foundation to its proper level. He also recommended re-pointing some of the other smaller areas and replacing my slooping front porch concrete. I opted for the foundation and all the brick work, leaving the porch for later. When they first attempted to lift the foundation, some cracks started to re-open around the windows on the inside, so I asked them to stop and just stabilize at that point. The replacement windows had been installed about 15 years ago and were aligned to the slope, and worked perfectly. They did an excellent job, and I am extremely pleased with the work!! Chuck even dabbed some paint on some bricks that had been damaged by a power washer, so that they would match the other bricks. He left me the paint so that I can later "dab" around bricks stained from the wash down of my aluminum siding. This is a small company (just three of them I think), and I had to call several times to get set up. And it took a while for them to get to my job. This is why the C for responsiveness. But once they started, they were prompt and professional, well worth the wait! I opted to wait on the porch work, but will hire them to do that soon. Note: I have found that the best contractors are the small, hands-on companies. They are all hard to reach, and take a while to schedule, but they tend to be fair, and do the best work!"

"Jeff showed up on time and did his work professionally. He recommended replacing 4 vent covers due to splitting or rotting and gave me an estimate for that. He was gentlemanly and well-informed, didn't try to upsell things that weren't needed. I was aware of the deteriorating vent flanges because I had recently had my chimney cover replaced and the pro who did that notified me of their condition. I felt like Mighty Hands did what they were contracted to do in a way that made me confident of their work."

"Belletto and I had some issues, with the work their tile person did.  However, the company has fixed and resolved every issue I have raised with them.  The issues are listed below, and I have to commend Belletto for resolving every issue I have come to them with.  I wish my experience would have seen less issues, but overall, my bathroom floors look great. 







Our interaction with Belletto started with the work beginning 4 weeks after I purchased an Angieslist deal for the tile.  Dan did come a week or so to look at the job and quoted us another 350 to do the other bathroom because we wanted the tile under the cabinet in both bathrooms.  So, the cabinet had to be removed.  When work started, the installer didn't remove the cabinet and tiled around it instead.  Belletto had to have him pull it all up and restart the job.  The installer never did remove any of the trim in the first bathroom, but instead tiled up against it.  When he was done with this bathroom, we noticed damage to our tub from him putting the toilet in it.  The owner, Dan, did pay to have this repaired.  The second bathroom went a bit smoother but still wasn't without issues.  The installer put the vanity back and used a rubber coupling to connect the drain together rather than rebuilding the drain.  I went back through and replumbed the drain.  The tile around the toilet valve looks horrible.  We had issues with the way the installer cut the carpet, and Belletto had to send a separate guy out to repair the carpet.  We noticed cracks in the grout within one day in the second bathroom.  Every one of these issues has been resolved to my satisfaction my the company.  The overall experience wasn't perfect, and that is why I haven't given them and A.  However, they did resolve the issues. 



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"Made call and left message, which Darren returned fairly quickly.  Made appointment for this work, and added another job that will be done later (wood rot on exterior of roof eaves), and received estimate.  He agreed to call after completing another job that day, which he ended up doing at almost the exact time he'd originally estimated.  Showed up and walked with me to review the situation of birds building a nest inside broken vent access about 10-12' up side of house.  Assessed possibility they got nest materials into the fan area over the microwave where the venting originated in the kitchen. 
He was able to use a screened dryer vent flap assembly I'd already purchased, attached it after cleaning out the exterior area of the vent ducting, and then went inside the house to remove and clean the venting above the microwave/stove.  He reassembled the venting and duct-taped it to a better condition than it had been originally.
All in all, a most satisfying job done, well worth the quite affordable cost and totally responsive to everything I mentioned, including returning later for the wood rot repairs.  This is my second time using him, and he remains reliable, personable, and professional, and he'll get my business next time I need handyman work done.
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"The good:
- The people were friendly for the most part
- They did good work in some ways
- Their subcontractors did good work
- They gave us a quartz counter top "for free" for our desk
- They did a couple extra things without charging us
- Everything looks good (if you don't look too closely)
The bad:
- I did not like the communication in the beginning, but I hoped, based on the reviews they got, that they would do a good job. I was disappointed with a lot of things - see below.
- I had to prepare my own detailed cost estimate (based on their difficult to understand e-mails) and get them to let me know if my estimate was correct or not. They would only give me a lump sum price and very little detail on what I was getting.
- They seemed to have never worked with the Cabinet Factory before. It was almost impossible to get any information about the cabinets we bought prior to signing a contract. Neither Get It Done (GID) or the Cabinet Factory wanted to talk to us about them. In the beginning I asked for no fiberboard and ended up with lots of fiberboard. Also, GID apparently does not know what fiberboard is - they were trying to tell me the kick-boards were not fiberboard (they are). The cabinets seem pretty low quality although at the time I was told by the Cabinet Factory that the cabinets I was getting were good quality and approaching the cost of the high end cabinets. One of the sliders in the pantry broke right away because there was too much weight. I never had this problem with my previous cabinets.
- They used wax crayon as paint in many locations on the cabinets. This is bad because it is not intended as paint, it is sticky, and wipes off easily.
- They told me it would be $100 more per fixture (about $1000) for LED under cabinet lighting. I still don't understand why they say it costs that much more. The lights they installed get very hot.
- There was very little attention to detail. They were going to stop the peninsula cabinets about 6 inches short of the end of the floor tile. It would have looked really silly - fortunately, I caught it in time and got them to adjust it.
- They put two joints in my crown molding about 12 inches apart and did a poor job with the joints. It looks very bad.
- The painting of the walls was bad. They missed lots of areas and they wanted me to mark all the areas they missed for them.
- They did not plan out the closet desk and shelves well at all. I told them I wanted a shelf for a TV, and they gave me shelves that weren't wide enough. Then they rigged it to work after lots of discussion.
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"Donnie and his team are skilled professionals! They keep our yard and landscaping looking great, and are always quick to answer any questions we might have. They’re careful not to disturb anything in the driveway or on our deck, and they always leave any bulk items (ex bags of leaves) at the curb. We couldn’t be happier with the service they provide, and it is a GREAT value at the cost. They’ve also handled some medium size brush removal and planted privacy hedges, all while working around an in ground sprinkler system. If you have any lawn/landscaping needs, I recommend calling them first!"

"Better than expected! All my concerns were addressed and mortar was added to make entry into crawl space more comfortable. There was great attention to details."

"They were on time, professional and fast! The clean/inspect cost was $69.00. When they went up on roof they found that my handyman had put tar on crown (fire hazard) and mortar joints were missing causing damage inside the firebox. They took pictures to show me. We made an appointment for the next day, they were done in about a half hour. I could see the difference from the ground. VERY impressed. The cost was $550.00, but I got a 20% discount, so the cost was $440.00. Good Job Precision.
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"The initial meeting went fine, the man who came out seemed very knowledgeable.  Once they began the work, they finished in a timely manner, although I did notice they hit concrete in one of the locations they were trying to dig.  When I came home after they were done (I had left the final check with my daughter to take care of - mistake), I noticed the 'repairs' to the bricks were extremely sloppy:  completely different color mortar, etc.  There was a lot going on at the moment so I did not contact them right away, and then I procrastinated further since some time had already gone by and this was cosmetic, but when I finally did contact them, I was told their brick person had been fired and they would fix the problem, and he would call back the next day.  He did not call, so I sent pictures a few days later and my husband called a month or two later, but they never contacted us.  Later I found out that they had not submitted the final inspection report to the county by the deadline so things could be properly closed out, but since I did have a copy, I was able to send that in.  By the way, the 'inspection' was based on a review of the 'drive logs.'  Now I have had additional cracks/sticking doors inside and I think there may be a new crack outside (I have not compared yet with my pictures taken earlier to verify it is new.)  I have not yet contacted them about this problem to see if they will respond.
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