Get matched with top water heater repair or service pros in Norfolk, VA

"I called on a Sunday for broken water heater. They came out Monday morning at 8:45am and was done by 10:30am. Great service and respectable communication. Highly recommend"

"Disappointed that installed new water heater had less efficiency that my old one, and I wish I was presented with other energy efficient options"

"Perfect repair. The gentlemen were polite and respectful of our home also....wearing booties when entering our house. This is the second time we have used this company. They also replaced our water heater."

"Outstanding and affordable service with a smile! Greg replaced our old and rusty water heater. Its very stressful when out of hot water. Greg took all the stress away. He also took very good care protecting our floors and carpets. He used drop cloths and boot covers leaving no trace of dirt or rust from the old water heater behind."

"Ed repaired my hot water heater. He did a great job. I will ask for him the next time I need plumbing services."

"Service provided was routine maintenance"

"Lowest bid for a water heater. Quick and dependable."

"Called company and they were able to send someone out that day. Person I spoke with mentioned a $65 fee to diagnose the washer and ~$30 something to diagnose issue with dishwasher. I agreed. Tech came out on time and was able to quickly identify the issue with the washer (shocks needed to be replaced at a cost of $244). He then took a look at the dishwasher and fixed it on the spot within 5 minutes (the dishwasher was falling slightly out when you pulled out rack and he just had to raise the feet of the dishwasher). He said the cost to repair the dishwasher was $65 because there were no parts used. I thought I should be charged the ~$30 something fee. But he explained that was the policy so I reluctantly paid. 
The part for the washer was to take a few days and they were able to fix the washer once the part came in. Overall, I was pleased that they were able to fix the problems promptly and the tech was friendly and knowledgeable, but thought I should not have been charged so much for fixing the dishwasher, especially after I was told the service charge was $30 something for the second appliance they were to diagnose.
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"For the last two years, I have signed a yearly contract with Sweetlands to do a twice-a-year check on my heating and air-conditioning service as well as On-Demand Gas Water Heater.....fall check before I use my heating system and spring check before I use my AC system. Each time, the service associate has been on time, courteous, friendly and very knowledgeable when answering any questions I may have. I've even had Judy show up to perform the bi-annual check once! As I mentioned previously, I had a bad experience with another company that led to me switching to Sweetlands. On the first check done with Sweetlands, the service representative found a flaw in the previous company's work that could have resulted in a dangerous event and was definitely costing me more money from an operational standpoint. So, the switch to Sweetlands literally paid for itself with my first visit! I definitely believe that Sweetlands is a great local business, and I intend to continue my association with them in the coming years. My annual maintenance contract covering twice yearly cleaning, maintenance and check of all three of my units (Heating, AC, and On-Demand Gas Water Heater) is $374/year."

"From the first meeting with Matt when he gave us a timeline and our estimate, through the install and the walk through of finished work, it was all very well done. The installers were very polite and made sure that any flooring that they would be walking on or bringing out the old water heater on were completely covered to protect from any dirt or water. Any time we went to see if they needed anything they would tell us what they had gotten done and what they were working on. Not once were they short or put out as some people are when you are curious about what is going on in your house. I would use Lighthouse any time and have already told our friends how professional and caring they were about everything that went into our home and the proper working of it all before they left. They also did not take the last half of our payment until the final walk through which was 5 days after all work was completed. They also do military discounts and cash/check discounts which is a lovely perk."