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"Major League HVAC did a fantastic job installing my new heat pump and beat everyone price. Excellent customer service and great employees. Clean job and on time service."

"My heat pump which had been installed 2 years ago by FH Furr suddenly stopped working Sunday afternoon. With the heat warnings in effect, I knew I needed help, FAST! Blair arrived this morning abd diagnosed the issue and replaced the condensation pump. These new "smart" systems have more brains than some humans!! When the pump failed, it shut down the entire system. However, Blair had the old school know-how and work ethic to get my system back online and back to normal. I have seen a nice change in technicians in the last 2 years and am always pleased to have them come out and fix any issues I may have. Keep up the good work!!"

"Jim clearly and sensibly answered questions about the issues with my old toilet, then gave me prices and ranges of new ones that he would recommend. He also replaced the sump pumps that I had with new ones of the same kind, which is critical because I am on a street that is prone to flooding and the pumps run every day. He was prompt and pleasant to deal with, and his total price on the pumps was nearly $150 less than another price I was quoted. He likes to talk if someone is nearby, but does exactly what he says he will do and it is quality work so I would not hesitate to go to another room if not feeling conversational!"

"Reading was well within temp. range for proper cooling."

"Continental's technicians were highly experienced, professional, considerate, respectful, hard working, and neat.  They arrived on-time when scheduled.  Allied's drilling and trenching crews were excellent also.  This was a big messy job that took about a week and we are very happy with the work that they did.  The owner of Continental, Frank Jackson, sold us the system.  He provided an extensive reference list that went back at least 15 years.  He was on-site for most of the job providing hands-on supervision of his technicians.  His technicians are so experienced that he didn't have to be there to supervise them.  Rather, I believe he was there to make sure that the job was finished on time because they are so busy.  Allied had an on-site supervisor at the start of the drilling process to finalize the location of the loop bores, but their drilling crew was highly experienced and needed no supervision.
Installing geothermal is a messy job.  The vertical bores and horizontal trenching for the ground loop makes a muddy mess.  The drillers from Allied were very respectful to the property, much more than I expected.  I expected that the drilling process would make "a mess and a half" but it only made a mess!  At the end of the job the ground was re-leveled and ready for seed, which has already popped and growing grass.  As one of the drillers said "the mess only takes grass seed to fix".
The HVAC technicians from Continental left the spaces where  they worked in "broom-clean" condition.  We had to do some "deep cleaning" afterwards, but this was completely reasonable.
We expressed our concerns about the job to the technicians before they started work because we do not know much about HVAC or geothermal.  They took the time to explain what they were going to do and how they were going to do it.  They kept us fully informed about their progress and included us in the decision making process when they had more than one way of running a pipe or duct.  They made us feel really comfortable and that we were getting a top-notch job.
While the cost for the system from Continental was a little bit higher than their competitors I think we got value for money.  In addition to the reference list we received during the sale process, we also know two families that used Continental in the recent past and they are very happy with the work that was performed.
We would use Continental again and would recommend them to others.
If you go with the option to integrate your hot water heater with the geothermal system (which is supposed to reduce the cost of the hot water that you use) I would reccommend that you bite the bullet and have a preheat tank installed at additional cost.  We didn't do that and in retrospect we should have based on some further reading that we did about how to get the most bang for the buck from geothermal.  It would be easy to install the preheat tank during a new construction project.  It would be harder to install the preheat tank during a replacement project (like ours was).
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"From the first contact they were professional. From the sales pitch to the installation I was very pleased with the experience. I would highly recommend them. Was in the middle of a heatwave and they checked availability of a unit and actually moved my install date up by a day."

"Jim with North Alabama Technical Services removed some items from my computer so that I could send emails and attend to items I needed to address that day. As planned, the next day he thoroughly cleaned my computer, he also made helpful suggestions while working on my computer. I would call him again if needed and I thought the fee was reasonable."

"Technicians were very professional and had a lot of knowledge."

"Extremely  professional service.  Honest quote, did not try to oversell system. Installed quality products.  Project completed within 2 days of estimate.  Explained issues as project progressed.  Cleaned up extremely well.
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"We do the installs for them, the product is very high quality and easy to work with. They are very easy to contact and jobs run smooth and easy."