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"We were very happy with American Family. Their bid was competitive and the installation of our new air conditioner went very smoothly. They removed the existing system and were great about not destroying our landscape. We had them install the new system in a new location, away from the back patio. So far everything seems to be running fine and I would happily recommend them to anyone."

"Home Comfort Systems was professional, honest and fairly priced. Steve Bilica (owner) came out to give me an estimate on a new furnace. He made me feel comfortable, which is important to me as a single woman. His estimate was the lowest of three I obtained ($4150) and he was so honest, he advised that my current unit didn’t need replacing yet. (The only reason I was getting estimates was because some other cut-throat company told me I needed a new one...for $11k!!...due to a cracked heat exchanger. However, all the other companies I contacted for estimates said I did NOT have a cracked heat exchanger.) I decided not to get a new furnace in the end. It’s been running great, although I did need a new blower motor about five months after the estimate, so Jeff D installed it for me ($385). Way cheaper than a whole new unit, so I’m happy. I’ll definitely go with this company again for repairs and when it’s time for a new furnace."

"Tim was very into the details of the potential installation during the proposal process, which I appreciated. He gave his own advice for which models he thought offered the most bang for the buck, and explained the realistic advantages that we would achieve (or not), by going to higher-end components. This, coupled with a competitive proposal, is why we picked TR Miller for our new HVAC system. The install crew arrived on-time, and was very professional. The installation was clean and appears to be done well. Further more, it was nice to see the small details that Tim mentioned during the proposal process were done as promised, without me having to bug anyone. Based on this good experience, I plan to use TR Miller for my long-term servicing needs."

"Great experience with G & R Heating & Air! Quick response, knowledgeable staff, and the repair was done right the first time. Our home is comfortable again. Highly satisfied!"

"Our AC Replacement was done correctly and quickly. The Estimator and Installers were great!"

"Needed a few new parts and they were back the next day to install them"

"I don't know how other HVAC companies compete against TDH. Put in a top brand (Trane) 2 stage for the price others were quoting me for a mid brand one stage. The Installer (Mark Keenan) found a world of hurt when they pulled the old unit out and crafted a great fit on the spot with fixed space limitations (with a trip to the Home Depot). Instead of 5 hours it took 7 to finish the job, did not even ask if he could charge me more - which I would have understood."

"Air Solutions was very professional and informative during a routine cleaning/humidifier replacement. Prefer to use a smaller (family owned) business who is local to me. Signed up for their maintenance program in addition."

"I'd not used Veteran Cleaning Services before and wanted to get some answers about the dryer vent cleaning they offered.  My dryer is on the third floor and the vent terminates on the 5th floor.  I wanted to know if they would service a dryer that was not on the ground floor.  I emailed them via the Angie's List website.  They did not respond.  I emailed again a few days later and still no response.  Then I tried calling their office and left a message.  No response.  I called the office again and also their mobile number.  A few days later, we were able to connect.
They answered my questions about cleaning the dryer vent in my townhouse so I purchased a Big Deal for $100.  We agreed to a date and time.  Some days later I had to reschedule.  I called and the service was changed to a new date and time.
The day of service, Veteran Cleaning Services were a no show.  I contacted them and was told they had forgotten to note the new service date on their schedule due to problems with their phone system.   We scheduled for another day and they came as promised.
Service was carried out promptly with no issues.  The service tech suggested changing the cap on the vent because lint was being trapped by the cap and then falling back down the vent pipe.  He suggested removing the cap and replacing it with an elbow so lint can fly out the vent.  Other companies had never suggested doing that and I was pleasantly surprised by the suggestion as he was correct that the cap on the vent was not appropriate.
I was promised a receipt via email, which I have not received.  After the tech left, I found the dryer and washer were dirty with lint particulates and the laundry room floor had pieces of lint.  There were also a few pieces of lint on the stairs between the third and fifth floors.  Some lint is bound to escape notice but more of it should have been cleaned up.
Overall I was pleased with their service and would use them again.  I suggest their company work on being more responsive when customers call or email, and also, they should try to clean up as much lint as possible before leaving a customer's home.
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"Fantastic work. He explained what needed to be fixed and even mentioned how he usually replaces both springs, but didn't need to in our case unless we wanted to. Quality work, and would definitely hire again for any appliance repair."