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"Perfect! Doug is an expert Plumber that knows private water system. He removed the old equipment and installed the new. Everything is still working great. The work was done almost 13 years ago. We used all Top of the line Gould Equipment. I probably should call Doug to replace it again because breakdowns with the water system can leave you stranded."

"I was impressed by how hard working and thorough the workers were. They hauled the old gas water heater out and got the new one installed promptly and did a neat job. They reconfigured an awkward gas pipe near my washing machine, replaced an exterior gas hose with a UV resistant one, and checked all gas piping including our gas fireplace. We were very pleased with the end result and appreciated the fair pricing. Highly recommend."

"I initially called Shaffer Plumbing and a Plumber came out to assess the situation. We were told that our cold water line was leaking and our old water heater needed to be replaced. The Plumber 1st repaired the leak and replaced valve. As we supplied the water heater the Plumber returned a few days later, installed the new water heater, cleaned up beautifully and removed the old water at no additional charge!!"

"Was able to inspect the hot water heater and order the parts to install the very next day. Hot water heater now works better then ever. Just wasn't sure about writing the check to the repair man and not the actual company.
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"Our business lost air conditioning, and Ambient sent a technician out the same day to see if they could get us up and running. Tim, the technician, was diligent in trying to get us running until a solution could be found. Unfortunately, our unit is just too old. Solid service and response time. If ownership chooses to replace the unit, they will be our guys without a doubt. The owner, Bryan, was very upfront on cost and potential solutions as we have a very, very old building. Everyone involved was very knowledgeable and polite."

"Glenoak came out to reinstall a toilet that had been leaking .  While there, they noticed a leak from the pressure tank, which needed to be replaced.  They went out for the part w/o charging us for that time or travel.  Unfortunately, the replacement part didn?t work, and ultimately they had to replace the entire toilet.  They fixed a small gas pipe leak near our furnace while there, too.

Very professional, punctual, and competent.
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"After several repairs over a couple of years we decided to replace our 14 year old central AC system with a new heat pump system. We got quotes from 3 companies, and decided to go with B.A.R. Appliances AC LLC based on past experience, extended warranty, and very competitive costs. The entire installation was efficient and professional. I found Henry and his staff a pleasure to deal with. They left me with a nice clean system and I would highly recommend B.A.R. Appliances AC LLC for any HVAC work. It's nice to have quality work done in this day and age!"

"Continental's technicians were highly experienced, professional, considerate, respectful, hard working, and neat.  They arrived on-time when scheduled.  Allied's drilling and trenching crews were excellent also.  This was a big messy job that took about a week and we are very happy with the work that they did.  The owner of Continental, Frank Jackson, sold us the system.  He provided an extensive reference list that went back at least 15 years.  He was on-site for most of the job providing hands-on supervision of his technicians.  His technicians are so experienced that he didn't have to be there to supervise them.  Rather, I believe he was there to make sure that the job was finished on time because they are so busy.  Allied had an on-site supervisor at the start of the drilling process to finalize the location of the loop bores, but their drilling crew was highly experienced and needed no supervision.
Installing geothermal is a messy job.  The vertical bores and horizontal trenching for the ground loop makes a muddy mess.  The drillers from Allied were very respectful to the property, much more than I expected.  I expected that the drilling process would make "a mess and a half" but it only made a mess!  At the end of the job the ground was re-leveled and ready for seed, which has already popped and growing grass.  As one of the drillers said "the mess only takes grass seed to fix".
The HVAC technicians from Continental left the spaces where  they worked in "broom-clean" condition.  We had to do some "deep cleaning" afterwards, but this was completely reasonable.
We expressed our concerns about the job to the technicians before they started work because we do not know much about HVAC or geothermal.  They took the time to explain what they were going to do and how they were going to do it.  They kept us fully informed about their progress and included us in the decision making process when they had more than one way of running a pipe or duct.  They made us feel really comfortable and that we were getting a top-notch job.
While the cost for the system from Continental was a little bit higher than their competitors I think we got value for money.  In addition to the reference list we received during the sale process, we also know two families that used Continental in the recent past and they are very happy with the work that was performed.
We would use Continental again and would recommend them to others.
If you go with the option to integrate your hot water heater with the geothermal system (which is supposed to reduce the cost of the hot water that you use) I would reccommend that you bite the bullet and have a preheat tank installed at additional cost.  We didn't do that and in retrospect we should have based on some further reading that we did about how to get the most bang for the buck from geothermal.  It would be easy to install the preheat tank during a new construction project.  It would be harder to install the preheat tank during a replacement project (like ours was).
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"Mike scheduled an estimate very quickly, came in at a fantastic price and was patient with me while I made my decision. Once committed he was able install within a week or two. Great communication, kind, respectful and most of all expertly installed a high quality system that fit my needs."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."