Get matched with top swamp cooler service or repairers in Oxford, MA

"Great job! Scheduling was a breeze. The repair person came on time, completed the work quickly and left the area clean."

"I hired Chimney Chaps to clean and inspect my chimney and give me a quote to repair what damage they might have found. The cleaned it and later did the repairs and upgrades (chain operated cap). The price was more than fair, the work looks great, and they left no mess behind. I recommend them. Very easy to work with them, as well."

"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."

"Eddie did a fantastic job. He was able to come earlier, which helped me out. He explained what he was doing and got to work. One drain was a particularly hard job, but he kept at it until it worked perfectly. There were no hidden charges or attempts to jack up the cost. When he finished, he cleaned up completely. I would definitely recommend him and use him again if we need to."

"They were very responsive and were able to be out here within a week. The service was great and quick, the previous owners of our home smoked and after the cleaning the smell was gone. They explained everything they were doing and were careful not to chip any paint or damage our wooden vents."

Bourn Plumbing & Heating Inc. is a Veteran owned and operated company proudly serving Westborough. Our goal is to provide you with exceptional customer service and expert advice at fair and honest pricing.

"The service was awesome and they were great."

"They came out the same day for service and he was friendly, very professional and took care of the problem."

"Excellent service from beginning to end. I first called to request the service, I could not speak with any members, but they promptly returned my call, understood the request and made an appointment. The day of service, the technician arrived on time and explained the work to be done and eventually his findings. He was very polite, professional and knowledgeable. He also gave us tips on how to better maintain the system for improved performance. Overall, excellent service. We highly recommend then and we will definitely use them again"

"The 2 men that were sent to perform the service were friendly and professional.  They were on time and I received a reminder phone call the day before.  However, the wait time for an open appointment was about 3 months. I called in October and they scheduled me for January, but I was in no rush so I scheduled.  I opted to have the additional service of cleaning and tuning up my furnace motor, which seemed to be in rough shape (result of not changing filter often enough), and applying the disinfectant solution and spray since the additional cost for these services seemed fair.  (My ducts were not cleaned for over 10 years and I saw for myself the condition of the motor.)  I in no way felt pressured or like I was getting a "hard sell".
I purchased the $88 deal on Angie's List, which I admit makes the total cost seem like a huge mark up.  However, after subtracting the additional work I had performed, the total cost was in line or a bit lower than other quotes I received or found online for duct and dryer vent cleaning.  I also noted the writing on the deal that stated there would be an additional cost for more than one main line and return (I have 2 main lines and 4 returns), so I was not shocked by the price. I think disclosing an approximate price for these additional parts would satisfy a lot of the complaints I have read.
One problem I had was with the dryer vent cleaning.  After the service was performed, I noticed my clothes were still wet after going through the dryer.  I took the line apart myself and pulled out handfuls of lint.  I called to report this because I was afraid of the fire hazard and just wanted some assurance that the other work was not faulty.  The response I got from the receptionist was not great. I was offered a refund for dryer vent cleaning (~$30) or for someone to come back, but no apology or desire to make sure the other work was done right.  Luckily, the owner was in the office.  He got on the phone and was excellent.  He promised to come by the next day (a Saturday) and check all work.  He arrived as promised, inspected and took pictures of the air ducts and gave the dryer vent a second look (apparently I did not remove all the lint when I took it apart, so he made sure it was done right).  Honestly, he saved this review.  I would use this company again because I know if a mistake is made, they will make it right (despite some of the bumps mentioned).
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