Get matched with top water treatment & purification system installers and replacers in Palmer Lake, CO

"Our water heater started leaking last Thursday evening. I texted Ben, not expecting a response until the next day. He responded that night. The next afternoon, he had my replacement heater on site. A short time later it was installed, just in time for the cold Temps. I may have just got lucky with his schedule, but he had the availability and took action."

"Response to my call was quick, Mike came out to consult as promised. He gave details and information without appearing to push for the most expensive system. We chose a very good system, but not the top of the line.
Installer came out exactly when we agreed, which was only a few days after the consultation. He was polite, courteous, careful in how he treated our home. He finished in one day. There was a subcontractor who came the same day to handle the new electrical junction and wiring to the outside unit.
The entire installation was done with minimal impact on our home.
The installer said there was one thing (size and routing of a vent pipe) that was very hard to do (Mike had predicted this when he quoted the job). He said he would try one solution that would work perfectly well but that might not be what the state inspector wanted to see. He said if there was a problem he would come back out and correct it.
Indeed one inspector said everything looks great, while the other one (inspecting something different) asked for this vent pipe to be modified. The installer came to the house promptly and engineered a solution that satisfied the state.
One other comment about the original call. I needed to work with the office by telephone, setting the date and time and giving credit card info. The company was having trouble with their phone service, and we kept getting cut off. Eventually the young woman in the office gave me her private cell number so we could complete our business. I thought that was "above and beyond" as they say and speaks well of the company.
Bassett is certainly our heating and AC company now. Will definitely work with them for future needs as well as ongoing routine maintenance.
I did not grade them on price, as I did not get other quotes and have no way to compare. Sorry, but members will have to rely on other reviews to assess the price.
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"Todd and his crew helped save my home sale! They quickly addressed the items on the home inspection report, going above and beyond to ensure all safety items were corrected appropriately. His team is professional, courteous, thorough and work quickly. The water heater repair and piping, floor drain, sink repair, dishwasher installation and toilet installation were each addressed in a timely manner. His prices are competitively fair, and all work has been impeccably completed to satisfy the inspectors and me. In the past, they've fixed my drains and sewer lines, too. They do the job right and are my go-to professionals when I need help."

"Professional and knowledgeable. Fair pricing. Answered every question we had. Installed the thermal expansion tank in less than an hour and made sure our water heater was up to code. I would hire again!"

"Adam is very knowledgeable, quick to answer all my questions about the job. Would definitely recommend Xpert Plumbing, LLC very highly."

"Professional. Efficient. Nobody will ever be happy with the cost of plumbing projects?"

"Very professional. They took the time to explain the water heater and what my house and family required. Fast installation by a truly professional team. No subcontractors, everything was handled in house. Highly recommend"

"Questioning the value of the membership I purchased. The hvac tech tried to sell us expensive unneeded services and didn?t provide any photos or written reports of the inspection. The plumbing tech did provide a written report of the inspection and also made suggestions for pricey upgrades. It?s hard to tell what?s necessary and what isn?t with this company. Techs have all been professional and punctual."

"Two hours of plumbing services purchased through Angie's list for $99.00.   First appointment was cancelled due to emergency cold weather issues for plumber who needed to thaw frozen pipes for other customers. I waited and then needed to call him back to make another appointment happen. Needed a new stopper in the tub which was close to but a bit under $50.....he stated it was easier to round off the number and charged me $50 for the part. He fixed the level of hot water available in the 3 bathrooms."

"Our water heater needed to be replaced and this was my first Angie's List purchase.  $600 for installation including a 40-50 gallon name brand water heater plus they will take away the old one.  We initially wanted to consider a tankless water heater but the price was right and we needed this completed fairly soon as we were on borrowed time.  Just do it, right?  We did and it was completed.  I asked what brand water heater and I researched the brand with negative satisfaction results.  I was not happy but I already bought the offer.  The technician replaced our water heater with a 40 gallon AO Smith brand which was exactly the brand I wanted.  I am happy for that but he wanted an extra $250 for a permit and straps.  Shouldn't that be part of the installation?  My husband made a call to Angie's List and voila, all of the sudden, no extra fee!  But also no permit or straps.  THANK YOU, ANGIE'S LIST!  However.  Is our water heater within code without a permit and without straps?  We don't know but wedo have hot water."