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Wisler Plumbing, Heating, Cooling & Electric proudly serves Roanoke and surrounding area, all of Franklin County, and everyone located around Smith Mountain Lake. \n \nWhen our dad Daniel Wisler put our name on his business back in 1986, he committed to doing what was fair and right. He led by example and he taught us to do the same. He taught us to stand up, work hard through adversity, and to take responsibility for our mistakes. It's not easy, but it's the difference between a business that survives and a business that thrives. \n \nWislers' foundation of beliefs lights our way, from policies we live by to the people we hire.

"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.
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"This was an electric water heater replacement. The installer was very professional and honest. I have no issues with the workmanship."

"Had lime and calcium deposits in my water. Sulfur was there and started getting really bad. Did complete system for getting rid all of the issues. Were on time, personable, cleaned up, and did everything I could have asked."

"Gary, was very helpful and pointed me on the right direction after I had discussed my concerns. Had he been able to help me I would have gladly hired him. My system ended up being under warranty and he suggested I contact the manufacture as to not void my warranty."

"Don,t count on CHW for emergency repairs; water heater problem...3 days before anyone could come out...contacted my own service... no reimbursement from CHW. Otherwise wait time is usually 3 to 7 days for assessment then more time for actual work. The repair services have done exceptional work. One service was rescheduled 3 times by company for assessment only.. took another 2 weeks for parts and repair. Another company made instant assessment and repair. Usually $65 for service fee. AC system was replaced with a known brand, but I still had out of pocket expenses of which I was notified ($650). Lousy call center outside US...scripted. Very frustrating trying to explain issues and understanding replies. Companies hired by CHW did exceptional work. No complaints other than scheduling. Will investigate other companies when contract expires."

"It went well. Timely service at a reasonable price."

We pride our company on reliability, great communication, integrity and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"Christopher is excellent and has very fair prices - he goes out of his way to keep the final price in the homeowners budget. He is always there when you need him, whether it's at night or on the weekend. He's also a master plumber that does excellent work and is very friendly and easy to get along with. Christopher is able to come up with a solution to very complicated problems. We would highly recommend Christopher to anyone."

Sears Plumbing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.