Get matched with top ducts & vents installers and replacers in Pinehurst, NC

"I set up an appointment for a quote from Cape Fear based on a recommendation from a neighbor, and Justin came on time (he actually called and asked if it would be OK if he came early). He was easy to work with, seemed very knowledgeable, and very thorough as he looked at my current setup and discussed the various options for replacement. I liked some of the recommendations he made as far as adjusting some of the duct routing to ease air flow. I decided to have him quote a 2-ton Trane XL16c packaged AC / Gas Furnace unit and XL16c hybrid (AC and gas furnace / heat pump), which was brand new at the time - it wasn't even in their system yet. When I was provided with a quote, the paper listed the 3-ton unit since the 2-ton unit was so new, but Justin assured me that the price was for the 2-ton unit. I received another quote for the same unit from a different company, and the price was significantly lower. So, I went back to Justin and asked him to double check the price. He did confirm that the price listed on my quote was for a 3-ton unit and provided a new number for the 2-ton unit, but I was left with a bad feeling over what would have happened if I hadn't received a competitive quote and questioned them. Also, the other company I dealt with talked with the Trane rep, and stated while the XL16C gas pack was available in a 2-ton unit, the hybrid unit (with gas furnace and heat pump) was not available in a 2-ton unit. This quote process was at the end of December, and they offered an extra $500 off if we would install before the end of the year. Would they have taken the money for a 3-ton unit and only delivered a 2-ton unit, or would they have realized the error when I went to pay and said 'we quoted you the wrong price'? If I ordered the hybrid unit and paid for a 2-ton unit, what would have been delivered? These could have been honest mistakes or not - I really have no way of knowing. In the end, I didn't feel comfortable with the way the quote process went, so I decided to go with another vendor."

"This year, in 2020, I decided to try Blantons Air, Plumbing, and Electric again. I am glad I did. In May, my house suffered a lightning strike and power surge during a storm with a lot of wind, and the power surge and lightning wiped out my whole electrical and HVAC system and blew out fixtures. Once I approved their estimate and got on their schedule, Blantons was able to get my whole electrical system and HVAC system replaced in six business days of work at my house. Blantons Air, Plumbing, and Electric also made sure that my house passed its City electrical inspection, mechanical HVAC inspection, and electrical for HVAC inspection. Blantons even replaced the fixtures that were blown out by the power surge. Blantons worked well with my insurance company and my tenants and me and provided me documentation that was needed. I would like to especially thank electrician Rodriguez M and all team members at Blantons for their work in getting my house working well again."

"Installers had a great personality even though it was a bigger job than they expected and stayed until job was completed. (Over 12 hours)"

"The individual arrived sooner than I anticipated which was a pleasant surprise. Repairs were accomplished quicker than I anticipated and was very fair with the price charged. Would strongly recommend Carter HVAC for repairs to your A/C and Heating system."

Hvac

Since 1999, Carolina Air, Inc. Heating, Cooling & Plumbing has been providing expert service and repair for heating, cooling, and plumbing systems throughout Moore County and the surrounding areas. By combining our decades of experience with a commitment to quality and attention to detail, we ensure every job is done right the first time. From HVAC to plumbing, we're here to provide reliable, comprehensive service

"The technician, Aaron Wise, was wonderful. He was prompt and professional. The communication from their office needs improvement. I was not informed of when the part was in or when the AC unit could be repaired. I had to call and check on the status of things. We were without our AC unit for over two weeks during the heat wave (July 18 - August 3, date it was repaired). Our house is a new build and the unit is still under warranty."

"Great! Lane's Contracting kept me informed of any changes on my schedule date, they also let me know prior to my materials arriving. Was able to have the roof removed and installed in 1.5 days! Awesome work! Also, had a window installed and Gerardo was excellent to work with . I would definitely refer all of my friends and family to Lane's Contracting for any roofing, siding or window projects!"

"Jeff removed an oil tank, replaced my electric water heater with gas water heater and replaced my oil burner with gas furnace. Heating with gas much cleaner than oil. Very pleased with Jeff's work and would use his services again."

"My wife and I purchased our home (ranch 1495 sq', built in 1958) and realized it needed a lot of foundation work due to years of moisture damage. This included replacement of the main girder, 41 joists, and mold remediation. While we were at it, we let Triangle Reconstruction guide us through why encapsulation is the preferred method for eliminating our crawlspace moisture issues. So let's break down the score: Overall = A - This will be explained as I go through the other metrics Price = B - Triangle Reconstruction was competitive. They were not the cheapest, and no where close to being the most expensive. This was a $30,000 job. It was one I have never done, and hope to never do again. One of their workers even took me on a tour of the crawlspace explaining the foundation repair, the French drains, the sump pump. I was able to see how much work they did, and because of that, I felt I found a company that priced things fairly. Quality = A Work was done as expected in a reasonable amount of time. The job was permitted and the town inspector passed the project without issue. The inspector mentioned that his house is encapsulated and the work, both the foundation and encapsulation were done well. There were some minor items that I noticed, and Triangle Reconstruction was able to come back onsite an address. They worked with our schedule and completed everything to our satisfaction. Responsiveness/Communication = A The great thing is that for our project there were two people looking working with us, Drew and Rob. When we had a question and needed an immediate or quick response, it is best to pick up the phone. My wife and I were able to reach Drew or Rob without issue. We worked with Drew early on, he was our first point of contact, so we never felt uncomfortable picking up the phone an calling him. He insisted we call him with any questions. Once we met Rob, that same level of comfort was established. I mostly emailed with Rob (it was a little slower i.e. not immediate response, but more than acceptable. However, getting him on the phone was never an issue. I add that our culture's expectation to texts and emails is immediate, and those expectations should be tempered. It is important to understand that Triangle Reconstruction provides numerous avenues to contact them, and my wife and I never had an issue. So they respond to emails, to phone calls, and their crew shows up and works when they are scheduled. Scheduling with Triangle Reconstruction was relatively easy and they worked with us, and we with them. Punctuality = A They arrived in the morning, at a reasonable time (not too early), and were usually working when we got home. They did not work too late, which was comforting as I like to settle down after a day of work. I found this showed respect for our time and our home life. This was not the stereotypical experience of a contractor working like a college student goes to class. They were efficient and ultimately effective. Professionalism = A Drew - very knowledgeable, willing to follow-up and check in Rob - very knowledgeable as well, understanding, willing to take the time to come onsite and answer questions, address concerns. I felt like they were both available and genuinely cared. The crew - super nice, and respectful. I think it went well. I am skeptical of contractors, mechanics, anyone that can easily get over on me. It is important to be an informed consumer. It is important to ask questions of your contractor, and be involved in the process. Triangle Reconstruction allows this. I would hire again with hesitation. I am currently monitoring our crawlspace with humidity sensors and Rob is helping us tweak the settings as we wrap up the project. I think Rob, Drew and crew have a good thing going, and I wish them best. Update 9/19/2017 - I use AcuRite humidity sensors and noticed I had an area that was a little high, slightly above 60%. Triangle Reconstruction came back onsite, repositioned the dehumidifier and now things have improved. Rob had no issue making sure the appropriate humidity level was maintained and consistent throughout our crawlspace."