Get matched with top ducts & vents installers and replacers in Louisville, KY

"They were on time and professional. I was told once they got there in order to clean all the ducts in the house, I'd have to pay an additional $300+. I was even told that doing the package that I bought wouldn't do much at all and they were surprised I wasn't told over the phone while I was scheduling the appointment. Once I explained I can only afford what I purchased, the price for everything else got lower per each call from the manager. I told them no each time and eventually they understood that I wasn't playing hard ball. It was a little disheartening knowing the $80 bucks or so that I purchased and scheduled a month and a half ago wouldn't do much good. I'd like to think it did and they were just trying to up sell me. Whatever the situation may be, I can't say I'm a fan with how that was handled."

"New AC unit in 2016 with recent problem being the third issue with unit since installed. Parts covered by warranty but labor and freon refill not. Most recently coil found leaking and needed to be replaced. I explained to owner past problems including my thought 3 breakdowns was excessive for newer unit. He said he would work with us to get it fixed to our satisfaction and he did just that. I would call them again for HVAC service."

"The young man from Greenwell Dustin texted me earlier than I expected which was great and arrived when he said he would. He diagnosed the issue told me what part was needed and told me where I could get it to save some money. Got the part and he installed it and verified everything was working correctly with no leaks of water or natural gas. Dustin will be who I request if I need any other services from Greenwell Plumbing."

"This is just about everything I appreciate and value in a service provider. Our home has two heat pumps, and both were failing. Andrew quoted on both units in the spring, along with two other local providers. There was a pretty good spread between lowest cost and highest cost estimates, with Comfort Zone just shy of the midpoint between lowest and highest. From the initial discussion about the work involved and related equipment choices, I was sure Andrew was the provider I wanted. He spent time answering my questions during his initial visit and left with no pressure to close the deal. I had several follow-up questions which he always promptly answered via email or phone. His estimates offered multiple choices with the differences clearly explained. Comfort Zone replaced the first unit shortly after his initial visit. We just recently had him come back to do the second unit. Each time during his service visit, Andrew was professional and friendly and answered any question I had along the way. I love that the person who gave me the estimate is the same as the person who performed the work. You can tell Andrew is very proud of the work he does. The differences in interior air quality, interior and exterior noise level, and our power bill are all noticeable. I'd highly recommend Comfort Zone to anyone, just as a friend I trust had recommended them to me."

"Prudential has done my annual maintenance for a couple of years. Recently the AC gave out after 17 years with the original unit. Prudential was prompt in their response to look at the issue. They proposed options to fix, but I chose to purchase a new unit. There was no pressure from anyone to purchase a new unit which was good. Keith was my sales representative, and was very professional with his recommendations. I got 2 additional quotes from other vendors before choosing to go with Prudential, and I am glad with the decision. Unit installed and working great! Keith even made recommendations on window replacements that would make the overall home much cooler. Looking into that now. Much thanks to the Prudential team for making this process easy, especially in times when people are struggling in general with the Coronavirus situation. Great work Prudential team!"

"Great replacement experience until the end. They messed up my ceiling trim and paint and didn't come back as promised. I had to call the manager to get repairs done. They also suck at follow up customer service. They didn't call to see if I was happy with my installation or to see if I wanted a service plan. Oh well. Their loss."

"First, I can only speak on behalf of the HVAC section of this company. I must say, they took care of us, and we truly recognize and appreciate it! Our home is 20 years old and with that comes with lots of maintenance as every homeowner can attest to. We have two HVAC systems one for the first floor and basement and one for the second floor. Our first floor unit went out last year. We had SEVERAL quotes for the unit last year and Danhauer gave us a steal on the system. Jacob, their sales rep, came out and spoke with us. He was very, very friendly and easy to talk to. He made promises to us that he followed through with which, in this day and age, is harder to come by. We LOVED our first floor unit as it worked like a dream (we got a Carrier with a heat pump). This year, our second floor unit was going out. Again, we got MANY quotes from all major companies (and there are many). Jacob came to quote us again and offered the SAME price as last year for the unit this year. To us that was a bargain because it was priced so well even for last year’s standard. We took it! I must say, this time around we had issues with the installation, and it didn’t work at first.. we of course had record 100 degree days so a lot of things were working against us. Despite all this, Danhauer came through for us after coming back to our house a number of times. They sent their best techs (Bill, Shawn, and especially Tyler) to help solve the problem. At first they replaced the coil but it ended up being something else. At the end, they ended up reinstalling a whole brand new BIGGER system for us (at no extra charge from the original price of a smaller system) and sent a reliable team (Keith and JB) to ensure the install went smoothly. We were in communication with Danhauer and Jacob in particular who gave us his personal cell and promised we would be taken care of until all was finally fixed and working beautifully. And sure enough it’s exactly what they did. Even though we had some complications, Danhauer stood by their word and took care of us at no extra charge (and a bigger system too because that’s what it took!). THANK YOU, DANHAUER to your entire team! We highly recommend you all and appreciate all the follow up and diligent work in making sure we were in good hands!"

"These guys are awesome! Showed up on time and called before they left. Showed me what was wrong with my air conditioner and what they were going to do to repair it on the spot! Finally have cold air blowing through those vents now! Customer service was excellent. Definitely will be hiring again!"

"These guys,on time ,professional but friendly, system had to be replaced, got me a reasonable price had it installed within two days, explain how the new system work, even sent the manager out to answer further questions a week later, best service and teamwork from the entire staff of One Choice Mechanical, it was a pleasure and a honor doing business with this company."

"My review is somewhat mixed. I originally contacted the company moving into new residence wanting 5 chimneys inspected (level 2)/cleaned and to address leak which caused me to put Rubbermaid bins under ceiling in one area of home. They were quick to respond and quick inspected chimneys recommending I replace chase covers on 4 chimneys and until the could perform the work even put tarps over main leaking chimney. Up to this point service was outstanding. I scheduled the work and chase covers were replaced however leaking continued but to a much lesser degree. This is when the problems started as contacted the company multiple times with the promise, I would be contacted back which never happened. After making no progress on this front I was forced to speak with other company. I do believe they perform professional work initially but don’t see them willing to continue working with customer to pinpoint leaks if initial install doesn’t completely resolve problem as they claim on website."