Get matched with top central a/c service or repairers in Point Of Rocks, MD

"Came for routine maintenance and estimate for a humidifier. The customer service was excellent, from scheduling to the job itself. Glad I found them and expect to now be a long term customer."

"Could not have asked for better service. The recommended product is working great, the installers were professional and so far the service technicians are top notch."

"I called Buric (on advice of friend/neighbor) when A/C wasn't working and I asked what to expect in their charges. The guy on the phone told me they charge a flat $95 (or $99?) for driving out here. So I asked if they charge by the hour or half hour. No, he said, by the job. He couldn't give me an estimate because he didn't know what was wrong. So, a technician came out and diagnosed my unit (which blew air but didn't get cold) as old & dead and needing replacement. So, in my mind, there was really there was no job outside of replacement. In their mind, they did a job by taking 10 minutes to look at the unit and tell me there was nothing to be done for it. So, instead of charging me $99 for coming out, they charged me $230 for coming out AND telling me the unit couldn't be fixed. That irritated me. Then I asked for a bid for new system. The guy went out and talked on the phone to his boss and come back with a written bid. I later compared it with my second bid from another co. Buric's bid was higher than the company I selected, but not enough to sway me if I had liked their way of doing business. However, the previous (over)charge, which was not explained by the guy I spoke to when I first called, left such a bad taste in my mouth I couldn't go with them. So that extra $130 they made cost them around $5000. I hope it was worth it to them. BTW, if I had gone with them, they would have subtracted the $230 from the bid, but I just couldn't get past it. So, I am not saying anything about the quality of their work--it may be just fine, but I don't like the way they did business."

"Great company! They've been super responsive when we've had questions or concerns, and deliveries are frequent enough that we never have to worry about running out of heating oil."

"I recently had the pleasure of experiencing exceptional service from this air conditioning company. After calling late last night due to an urgent issue, I was impressed by their swift response this morning to confirm my appointment for the same day. Dale and Brian, the technicians assigned to my case were outstanding in their professionalism and efficiency. From the moment they contacted me to confirm their arrival time, it was clear that customer service is a priority for this company. They were prompt, respectful, and took great care of my home throughout the repair process. Dale and Brian clearly explained the problem with the air-conditioning unit, ensuring I understood the issue without feeling pressured to purchasing additional services or maintenance programs. What truly stood out was their attention to detail and cleanliness. Before leaving, they made sure everything was tidied up, leaving no trace of the repair work behind. It’s rare to find such dedication to both the tech and customer service aspects of the job. I highly recommend this air-conditioning service for their professionalism, respectfulness, and quality of work. Thank you, Dale and Brian for making this experience, smooth and stress-free."

"Helpful, friendly and professional. Gave several options for repair/replace and gave great advice. Would definitely hire them again."

"Brandon Brock arrived at my home this evening. He is very relatable with a keen sense of professionalism for the services he provide. I now understand how to properly clean my air filter and operate my nest thermostat. I still operate sort of old school but he encouraged me to utilized the nest app to help manage the temperature of my home. Most people use jargons, or acronym when explaining techniques, but Brandon was very patient with me and did not mind explaining anything more than once. It was a pleasure to meet him and started my weekend off in a good way."

"Was looking for a company to service/maintenance. Called them and shared my concerns. Scheduled and appointment within 3 days. Technician was polite and professional. Could tell he knew about AC unit and his profession. Fair cost/pricing Highly recommend."

"It was pricy, but it was good service. Well, that's hard to say because it's all expensive, as oppose to any other air conditioning company, it's about the same, just too much money in general."

"The tech they sent (Kevin) was honest and was able to find the REAL problem. (Thermostat) The company before "Real" said the whole system was defective and in need of replacement. They wanted for me to lease a system. HA! "Real Refrigeration" was interested in solving the problem quickly and I felt they operated in the best interest of the customer."