Get matched with top thermostat installers and replacers in Pomfret, MD

"Very quick, fixed within a half hour and we have heat again. I recommend them very highly. Have a problem? Hire them. Update 12/27. So, the system failed Christmas Eve. They came out and got it running but it was on its last legs. We got a quote, scheduled the replacement for the day after Christmas. That morning they showed up with the new system and we had heat by the afternoon. They came back the next day and installed the outdoor AC unit. I could not be happier with the pricing and service. I will say it again if you have a problem hire these folks."

"Mission Comfort Heating and Air Company is the definition of excellent customer service. From the first time I used their services back in the winter of 2019 when my heat system was not working, to two years later when I was having issues with my heating and air conditioning system, this company have gone above and beyond to provide outstanding service and customer satisfaction. John and Ron, who I had the pleasure of working with, were both very pleasant, friendly, and prompt. These guys exemplifies the definition of transparency and socially responsible. I've become victim by many bad players with whom I'd reported to the State Attorney's and BBB, so trust me when I tell you that these words do not easily fall from my lips. Each time John and Ron had come out, they have each taken the time to explain while illustrating every mechanism associated with the problem in full detail to ensure that I comprehended what their findings were and how the problem may be either mitigated or repaired. Additionally, they provided me with a proposal that contained a couple of options based on the actual solution (repairs) that the system needed...which, in my personal opinion, depicts as a company that takes its customer's fiscal situations and needs into consideration, unlike other companies that will stick a customer with the highest ticket priced solution or an upsell. Plus, Ron went the extra mile by offering me portable heaters to keep my family warm throughout the night until the HVAC system was fixed the next day. Customer service and satisfaction, at best! Ron was able to schedule for John to arrive the next morning to clean the blower fan and to install the new blower motor. John arrived on time and begin servicing the unit in a timely and professional manner. There were no "new issues" that fell out of thin air. John showed me the finished product (a pristine, clean blower fan) and a system that regain its ability to operate at its optimization. I can't say enough about Mission Comfort and their commitment to customer service. These guys are great. Their care for customers also goes a long way with me. They are honest, thorough, friendly, and show great respect to their customers. They are willing to put their customers first and provide the best service possible. I highly recommend Mission Comfort and will be using them in the future, as well as, recommending them to my family and friends."

"Replaced ceiling fan Installed bathroom medicine cabinet Moved furniture to other room. He was on time and had an excellent work ethic. Jobs were completed on time and to my satisfaction. Also he had a good sense of humor and was very likable."

"Excellent job overall. John was faced with challenges with the fence post removal in that they were imbedded in rather large amounts of concrete that required extra efforts (steel pry bars and winch) to remove from the ground. John disposed of the fence posts and concrete remains as well. John also removed, replaced and disposed of twelve 2x10x48" pressure treated steps. Many of the steps required special handling and additional bracing installed due to the age and condition of the existing stair stringers. After the initial installation, John was asked to re-look at a couple of the stair treads, and he returned very promptly to return and make adjustments without complaint. John also removed the remnants of two 2x8' very old (and brittle) overhead semi-transparent panels over the rear deck. He replaced with new customer-provided polycarbonate panels of the same dimensions and hauled away the old remains. He also removed and disposed of several unwanted saplings that were growing at random and completed a major trim on an overgrown euonymus bush/tree to prevent damage to house siding and allow adequate airflow to an outside air-conditioning unit."

"Spent hours unclogging my kitchen sink and replaced pipes. On time. Nice man."

Comfort First Heating & Cooling is the team you need for all your home solutions. Comprehensive comfort is our legacy.\n\nWe're dedicated to delivering unparalleled customer service that mirrors our core values of integrity, stewardship, and excellence.\n\nWe look forward to having you join the Comfort First family as we continue our mission of creating customers for life by earning your business.

"It went fine. Nothing was damaged, and it took 2 or 3 hours. It was mostly boxes and some disassembled furniture. It went exactly as they said it would."

"The audit went well.  The follow-on work (water heater replacement, heat pump replacement, and caulking).
They did a pretty good job.  They did sub out the water heater and heat pump parts.  The new water heater had a heat pump unit on it too.  The water heater had an alarm that went out and was eventually replaced.
The subs did test my patience when they started late and ended even later than they said they would.  I eventually told them they had to get out at a certain time.
I took a year to write this because I wanted to back it up with cost savings info.  Unfortunately, the jury is still out on whether or not the system is paying for itself.
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"Bob is very friendly, knowledgeable, and professional. The only small issue is slow response and small delay for installation due to personnel shortage. The actual installation took a bit longer than expected, but everything turned out great. We would definitely RS Perdue for HVAC project or at least getting an estimate."

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Rep inspected both areas and provided separate estimates for future work.

Recommended scheduling job after completion of shower wall replacement.

Even provided recommendations and color schemes  

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