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"First visit: Ryan came to see what work would be needed. Gave recommendation for water heater as well as 'booster' to provide more hot water. Did not go into crawl space under house to investigate bathtub plumbing needs. Explained steps we needed to take to prepare bathroom and floor for installation. (Total visit: almost an hour.) Second visit: Ryan performed jobs 2 and 3 easily and efficiently. Replaced earthquake straps on water heater; they had not been installed properly 10 years ago. Finally entered crawl space and realized he would need a second person to do plumbing bathtub hookup from below and above floor at same time. Arranged for a 3rd visit with an apprentice a week later. Third visit: Ryan and helper cut waste line and installed branch line to new tub location, plus install new water supply lines for tub as well as hook up tub to new branch line. Worked efficiently and thoroughly. [NOT MP Plumbing's fault: hose bib had hidden damage which began leaking a few days later; Seth called and explained function and design of hose bib, but when he was informed that it was still dripping at end of explanation, he immediately said something was wrong and he'd be by in 20 minutes. Arrived quickly (forth visit), removed part and discovered mis-manufactured part. Replaced immediately, and made note that it was too soon to have been our fault so there would be no charge for the part or the visit.] Ryan, Seth and apprentice were all very friendly; they took the time to make sure we understood what they would be doing (and in some instances why). They worked well and efficiently and were very careful and considerate of our space. Easy to talk to and we never felt they were talking down to us; when they used in-house 'lingo', they made sure we knew what was meant. Overall a very pleasant experience. While we had been told on the phone when we made the initial appointment that the first visit was a chargeable service call, Ryan discounted that first visit as he had not discovered the need for a second person and thus he had to come for the third visit with the apprentice. We felt that we were treated exceedingly fairly in those circumstances. Total cost includes water heater, booster and plumbing fittings."

"Terrific company to work with! Pacific Crest Plumbing replaced my old and failing water heater with a new improved unit. They were professional, timely, and efficient. The job was done as scheduled and above my expectations. They added an insulating foam block under the heater to increase efficiency of the unit and also installed better earth quake straps. A job well done and highly recommended."

"Devin Pace was fantastic. He walked us through the video and demonstrated the blockage was removed. It was a GREAT EXPERIENCE. I don't know if it would have been anywhere as good without Devin's expertise."

We are a full service family owned General Contractor that specializes in excavating and concrete. We also have a landscaping company called Felida Drainage and Landscaping Solutions. We do fencing, irrigation, sod, paver patios and retaining walls.\n.

"It went very well. It has been working just great and I didn't have to replace it. He was very helpful and I now have hot water. The woman on the phone I spoke with seemed very helpful as well. I will call them when I need a new water heater. I only had to pay for a service call and 2 small parts which is great."

"This was such a huge undertaking. Derrick made it as easy as possible. The whole project was done in just a few days. They were punctual and clean. I would highly recommend them for any plumbing work."

"The extended new wall solved a slope problem where the tree-like shrubs were leaning over into the neighbor's yard. The appearance of the wall and fence is much improved. The contractor's suggestion to put the previous fence's replacement on top of the wall was also very positive. The new wall and fence are much more attractive and stable than the previous. (A minor point: some of the debris from the previous wall was not removed.)"

"It went great.  They came before I left for a few days and finished ahead of schedule.  I had a small concern about the noise when the water was pumped out.  They came immediately and changed the slope of the exit pipe.
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"I had a fantastic experience with this project. Robert quickly understood my needs and proposed a project at a very reasonable price. Work started quickly after the bid was accepted; the crew completed the work within several days. They always straightened up the work area well at the end of the day and minimized impact on the surrounding area. I am thrilled with my new patio and feel that I will use the space far more often during warmer weather. The rain garden also solves a long-term wish to better manage the water that drains from gutters along the back of the house. I would definitely hire this company again."

"Spencer works alongside the members of his great crew giving "teamwork" real meaning. They made sure to understand just what we wanted [which is not easy in an existing building where there are alot of variables to track] and to provide us a fair price. Then they came as a team and engaged the work with full attention to the details while everything was still fresh in all our minds. And after the dust settled, they returned with some final follow/clean up ... and the job was done! If you give them a call, you will never look back or regret it."