Serving Washington, DC and surrounding areas
Approved
In business since 2016
Free estimates
Emergency services offered
"They removed the tank very very quickly"

Serving Washington, DC and surrounding areas
Approved
In business since 2016
Free estimates
Emergency services offered
"They removed the tank very very quickly"

Serving Washington, DC and surrounding areas
In business since 2009
Free estimates
Emergency services offered
"Willard were great. Very easy and friendly to deal with, knew their stuff. They dealt with getting the permit, showed up on time, drained the old tank, made it go away, and certified that it got recycled. As a homeowner, it's a bit disconcerting to have this sort of environmental hazard around, but they took care of it in a stress-free way."


Serving Washington, DC and surrounding areas
In business since 2019
Emergency services offered
Credit card accepted
"I hired Shawn to replace my water heater. He was fantastic- Sean and Kyle showed up exactly on time, provided excellent service at a competitive price, and provided a better warranty than anybody else around. I'd use them again in a heartbeat."





+3
Serving Washington, DC and surrounding areas
In business since 1982
Free estimates
Emergency services offered
"Steve Norfolk and his crew dug down to the footing and applied the waterproof material a section at a time. The original plan was to dig the entire area first and then apply the waterproof material all at the same time. However daily torrential rains turned the area into a sea of mud, so he decided to do it a section at a time to minimize problems associated with the rain. He had to break up a concrete slab (porch) for 1/2 the front, and approximately 25 feet of driveway next to the house. Progress was slow due to the rain and mud, but Steve steadfastly pursued the completion of the job despite the setbacks. Although justifiably discouraged by the rain and lack of progress, he exhibited a positive "can do" attitude and kept at it. The finished product was professionally done. Backfill and all concrete were properly completed, and grass seed applied. Steve is a conscientious professional who knows his business and can be relied upon to do the work he says he will accomplish. I would use him again in a heartbeat.
"

Serving Washington, DC and surrounding areas
In business since 2000
Free estimates
Emergency services offered
"Summary: Great service. Felt really confident in the knowledge and skills of the plumber. Work was quick and well done. Yet...paid out the nose, what seems in retrospect like a crazy high price that we're still trying to understand. Details; We moved into a house with a weird basement toilet-- an above-ground macerator (grinder) in a closet next to a Saniflo toilet, instead of a pipe to the sewer line. The grinder stopped working while renters were staying here, and we needed it fixed ASAP. Non-functioning toilet = non-functioning rental! Jiffy was super responsive on a Saturday morning. They're available 24/7 we're told! We got someone on the phone right away, which was not the case with other places we called. They had a guy out to the house in less than 3 hours to do an estimate. The plumber, Scott, had 8+ years of experience and suggested several options. My partner suggested a less-labor-intensive (and less expensive) option -- running pipe above ground to the sewer line instead of jackhammering into the concrete slab to lay pipe -- and Scott was happy to roll with that and make sure it would work well for us. He also assured us he could get it done same-day, which was great. No pressure. He quoted us $2k, flat fee. He left and we researched our options. In the meantime, the macerator spontaneously started working and cleared the clog, which meant it would not require anyone to pump out the toilet bowl or the pipe, which we expected would save him considerable labor and mess. We called the main number and asked about any change to the price and were politely rebuffed. A $2K quote was a $2k quote. We couldn't get anyone else to come give us an estimate in a timely manner and Jiffy has great reviews here, so we called Jiffy back and said we'd like to work with them. Scott came within an hour or two, after finishing a plumbing job at Lowe's. (We felt re-assured that even Lowe's trusts Jiffy with their plumbing!). Scott came in, removed the macerator, cut the metal sewer pipe, and connected the toilet to the sewer line with some PVC pipe and joints. He tested it with us, explained his work, and disposed of the used materials for us. All appreciated. In total, he was in and out in less than 4 hours. It was a great experience work-wise, and we don't mind at all to pay more for a very skilled, high-quality job that avoids sewage in our basement!! Still....we can't for the life of us figure out how that adds up to $2K, and felt a bit like we were easy marks as first-time home owners who clearly needed the service day-of. We didn't realize when he said he could "get it done today" that he meant it would only take 3-4 hours. That's $500/hr. Even if we doubled it to 8 hours of labor if we round up generously on the commute and time to buy materials, that's $250/hour. We're told $175/hr is standard, or up to $210 on the very high end. We also know from other DIY projects that the materials (PVC and joints) were inexpensive. I don't know if we paid for special expertise, or "emergency rates" or what. Again, we don't mind at all paying for quality, but we're stumped. Live and learn, but next time we'll be sure to ask how many hours it will probably take, and start our negotiations about price from there. Note: If anyone has information about pricing methods that would make sense out of this for us, we'd be open to that too, and I'd change the review to Yes, Would Hire Again. We'd want to hire again, for all the reasons above, but would hesitate because I don't feel great about a pricing strategy of "see what the customer will be willing to pay unwittingly, and go with that." :P p.s. Given the price, the 11% Angie's List membership discount was much appreciated!"





+8

Serving Washington, DC and surrounding areas
Free estimates
Emergency services offered
Credit card accepted
"This was the second time I've used this company. The 1st time was for installing a new toilet and the 2nd time for draining problems. Both times AJ was very professional and did excellent work! I plan to stick with this company for any future issues. Highly recommend!"





+16

Serving Washington, DC and surrounding areas
In business since 2009
Free estimates
Credit card accepted
"Pleasant, removed items with no problem.very easy to deal with"

Serving Washington, DC and surrounding areas
In business since 2005
Free estimates
Emergency services offered
"I called Elite on a Thursday at noon, and Glen showed up within 2 hours and he had the drain cleaned in a professional manner in less than 45 minutes. The price was good. Glen was courteous and prompt."

Serving Washington, DC and surrounding areas
In business since 2006
Emergency services offered
Credit card accepted
"They do great work. We had another company that gauged us and the pond filters and circulator were always breaking down. Since using Pond Doctor we have no issues. Twice a year maintenance and a beautiful pond that gives us a lot of pleasure."





+1

Serving Washington, DC and surrounding areas
In business since 2000
Free estimates
Emergency services offered
"Kelly saved the day for us. We contacted about 8 other plumbing companies and no one wanted to take the job. We have a 1920's house that still has some original plumbing fixtures. Including a 1920 low tank that the wax seal had broken on. The toilet sits on a sloped surface so a modern toilet isn't necessarily an option. They arrived a little early, which was great. Cost was a little more than some of the quotes for just replacing a wax seal, but given the complexity of the toilet we don't think it was unfair. The plumber was very experienced and certainly knew what he was doing. We'd had other plumbers come and refuse to touch the toilet due to the age and installation. It's been over a week and no leaks or issues anywhere. We'd definitely use them again!"





+2
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