Get matched with top water main install, replace or repairers in Prides-crossing, MA

"Zach Brown initially came to fix leaking water situation and then realized there was damage due to water seepage. After that damage is repaired, Zach will return to put plumbing back in order, including replacing faucets which had to be cut out to allow removal of granite countertop, reconnect water lines and possibly reinstall a new Reverse Osmosis system since the old one had to be removed. Can't say enough about Zach -- his professionalism, his explanation of what's being done and options for replacing/improving plumbing under kitchen sink, pipes, etc."

"I asked for a rep to come to give quotes for repair or replacement of my gas boiler. Before he came the old boiler failed, and Heritage was able to quickly install a new one so that we without heat and hot water for only a short time."

"Snaked main sewage drain and solved the water backup issue"

Live Your Most Comfortable Life with a Company You Trust.\nWe offer Same Day Service and Next Day Installation!\n\nSila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it?s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe ? season after season.\nWe guarantee satisfaction and are proud to have earned over 7,000 ?A? ratings on Angie?s List and its prestigious Super Service Award!

"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."

"George and his team were extremely friendly and professional. This is a good group of people. Courteous and thoughtful, they were able to do a complete installation of both systems from scratch in about 6 hours.
The new radon remediation system (Bubble Up) has the added benefit of boosting the fixture pressure in the house to city level or better (60-75psi) as well as completely resolving the pH level of the water.
The cost was slightly lower than the other two quotes we received, partially due to the fact that Absolute offered a "multi-system" discount since two systems were going in at the same time.
If in your service area, I would highly recommend George Doumit of Absolute Water System.
"

"Jacob arrived ahead of schedule and helped set up a short term solution to keep the water level down around our sump pump until installation of a new replacement could happen later in the week"

"Chris replaced my 75 gallon hot water heater. This is the 2nd time we have used him. Prompt, quality work. Easy to deal with. Will definitely use him again"

"Chris gave me a very reasonable price to install the laundry in basement . The job was done quickly, inspection passed. I am very happy with his work. I will definitely hire him again!"

"We selected Superior as our contractor based on a friend?s referral, overwhelmingly positive Angie?s List reviews, and initial experience with Brandon during the proposal stage. He was responsive, professional, and courteous (we knew we liked him immediately when he took off his shoes before coming in to the house)! He provided an extremely detailed proposal in a timely
manner. Superior?s pricing was competitive, and they allowed us to do the demolition and painting ourselves in order to save money.
Superior provided us with their timeline at the beginning of the project and kept to it faithfully, even working on holidays to stay on schedule. They reported to work on time every morning, which impressed our neighbors (many who have worked with less reliable contractors). They left the work area as clean as possible every evening and kept us briefed on the following day?s planned activities.
Superior engaged us appropriately in decision-making and provided sound advice based on their expertise and experience. In particular, Jane was key in helping us choose backsplash tile and paint colors to perfectly complement the overall palette and our style. When surprises came up (as they always do), Superior took them in stride, recommended viable solutions, and explained their time and cost implications.
It was clear that the subcontractors used by Superior were carefully selected ? they mirrored Superior?s work ethic, professionalism, and skill. Superior recommended the kitchen designer whom we ultimately used and had valuable relationships with local granite and tile suppliers.
Without a doubt, Superior took great pride in their work. They fixed the few minor imperfections immediately upon request, no questions asked. Superior even asked their subcontractors and suppliers to correct flaws (even if we did not ask them to). For example, Superior was unhappy with several newly installed outlets that were protruding from a cabinet face because they could not fit flush due to the drawers inside. Before we could voice our own dissatisfaction, Superior found shallow outlets that fit perfectly and worked with the electrician to make the switch.
Most importantly, we liked the Superior team as people. They were professional, friendly, hard-working, and respectful. They made us feel comfortable in our own home, which was especially important with three young children in the house (our one-year-old affectionately named the carpenters ?Boom Boom?). After the renovation was completed, we sincerely missed their
company!
Three months later, we are enjoying our new kitchen and bathroom immensely; the kitchen has become the heart of our home. We cannot wait to save enough money to work with Superior on remodeling our main bathroom. Until then, we are thrilled to recommend Superior to our friends.
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