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"Furnace was not operating because the company's automatic delivery system ran me out of oil.
Technician showed up promptly and got the furnace operating but could not get heat into the house. Had to reschedule to have zone valves replaced. Technician show up late and didn't have the required parts. Had to reschedule again.
The third technician showed up on time with all the correct parts and worked most of the day to get the system operating properly.
He was completely knowledgeable and very conciencious that everything was working correctly.

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"Briggs Heating and Cooling has been our go to provider since we renovated our home in 2005. They are experienced, supremely responsive and personable professionals who truly care about their customers. They go out of their way to get it right. We have trusted them so much that we introduced them to my elderly parents’ home years ago. My parents have adopted them ever since. We have had several projects this year alone, some routine maintenance, some much more complicated. Each project was handled the same way. First, my parents have an old AC and “Trevor’s guys” come out every year to service it. Their gas heater required a new switch which, because it was an old unit, took a lot of effort to find and replace. Next, our newer AC had a valve malfunction, and Briggs’ went way out of their way to properly diagnose the problem. As a precaution, we received a second opinion. Not only did Briggs’ diagnose the problem properly, they fixed it at about a quarter of the cost that the other service provider would have charged. Most recently, a couple of weeks ago, a leak was detected in my parents’ newly installed gas fireplace logs which Briggs had not installed. They met me at my parents’s home within an hour and had it repaired in another hour. And their prices are always extremely reasonable. This is small business done right. In northern Virginia, they are a breath of fresh air."

"Great customer service! Josh and his team (Kevin and Chris - installers) were great from the first phone call until the house cooled down! Professional staff, took every precaution to keep our house clean while they worked, cleaned up afterwards....very customer focused. They met every timeline they provided. The ladies in the office staff were super friendly. Of note, it took a few days before we could get system installed. They delivered and installed window units in the den and bedrooms to get us through the hot days. All i all, a great experience and we can't recommend going anywhere else."

"Reddick & Sons replaced my interior and exterior HVAC units after the old system stopped providing heat in December. They identified three different replacement HVAC system options across a range of prices and capabilities. Once my decision was made, their office arranged for a technician to take measurements. He efficiently reviewed the situation prior to the day of the installation. On the day that the work was done, the installation team provided advance notice of their arrival. They laid down plastic sheeting to cover carpets, wore PPE, and accessed the work area through the patio and basement to minimize direct contact during COVID. The work was completed on-time and within budget. The team gave me the HVAC product brochures and registration information, and I was able to register successfully for an extended parts warranty with the manufacturer. In the future I'd be very happy to have Reddick & Sons provide regular check-ups of the HVAC system."

"Sonny came to home and explained options. Wrote up estimate same day. Installed in one full day with two techs."

"As always, Merryman's speed and integrity were tremendous.  The team found the issue (a blown fuse) in about 5 minutes, replaced it, then continued with a cleaning of the wires feeding the fuse and a cleaning of the evaporator coils.  We will never use anyone else to work on our HVAC system except Merryman's.  They are the most honest and dependable contractors that have ever worked on our home.
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"Outstanding installation and good pricing for Carrier HVAC (Heat Pump) system replacement. Salesman was prompt and thorough, although he did not provide us any brochures, booklets, etc. Installer was courteous, experienced, knowledgeable, and professional. Took the time to ensure system was thoroughly operational, confirmed electrical requirements and changed breakers accordingly, cleaned up all debris, and explained operation to us. However, since he was new to McCarthy's, he did not have any installation or service stickers or other company material. The sales representative had promised the following to us, included in sales/order form: one year free service, service information and schedule, copy of registration with Carrier. Three months later, we have not received any communication or follow up from McCarthy's -- despite our calling, texting and emailing the sales rep and office. This is our primary concern: the lack of follow up and poor responsiveness."

"I actually found them on Angie’s List. He is punctual. I used to use somebody else and I was always standing at the door looking at my phone, looking at my watch to see if he is going to show up on time or not. The driver for Lisa’s is generally at my house five to ten minutes ahead of time waiting for me."

"Kurt was extremely knowledgable and helpful. I had received several conflicting opinions from other companies. After fully examining the attic, Kurt was able to explain that the principal problem was high humidity levels in the attic. He laid out several solutions to the problem, all of which can be accomplished easily and inexpensively. Kurt spent approximately 90 minutes checking out the problem and made every effort to explain my options. Others had suggested very expensive solutions. Kurt solved the problem without resort to extreme, unnecessary, and expensive measures."

"I needed the splash guard replaced on my 2007 Honda Civic in a hurry because it was dragging on the ground. My boyfriend and I have been regular ABS Unlimited Auto Repair customers for about two years, so he called them on Columbus Day to see if they could squeeze me in. They said to come right in. When we went in, Tom took a look at it, called the Honda dealership and ordered the part. ABS had it installed by the afternoon. The service was great.
The extraordinary part came when I went to pick up the car. My bumper had become detached on the drivers side a few years ago when I was parked at the Metro. ABS professionally reattached the bumper at no charge...without even telling me! I continue to be delighted by their excellent service. Everyone on the staff is very friendly and helpful. Thank you ABS!!!


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