Get matched with top water heater repair or service pros in Rochester, MI

"Fantastic! Very quick response on a Saturday. Tyrone was close by and quickly came over to evaluate whether or not this was a repair or a replacement for our Rheem tankless water heater. He was very kind and knowledgeable. Unfortunately, as I suspected, it was a replacement. Jeff the project called and we walked through our options and price with him. He was low pressure and very understanding. We decided after our research to schedule a replacement for Sunday morning. Les and Brandon arrived on time and were very nice and worked quickly. Overall it was a great experience and GREAT customer service! Les and Brandon were very helpful, knowledgeable and informative. HIGHLY RECOMMEND!!!"

"My furnace was giving me a fit, would light but no heat, I'm assuming something like a gas valve or something, the gentleman I talked to said it's a spider web and he would be out to take a look at it and clean it out. He showed up, cleaned out the spider web and I have heat. Now let's talk about honesty, he could have came out and said I needed new parts and racked up a bill, nope not this place. You don't get service like this very often. I'm a customer for life now."

"Quick response and install. Provided firm quote over the phone. American brand hot water heater should provide many years of reliable operation."

"Had a water heater replaced. Showed up on time, explained what had to be done. Very professional completed the work and cleaned up after."

"Excellent, fast, tech double checked the furnace and water heater for working order."

"Great customer service. I had an odd size water heater in a tiny enclosed area and no problem. They kept me informed about how soon the men would arrive and where they currently were. Price was fair for work done"

"Perfect! Replaced and fixed all old leaky plumbing."

"Wesley responded to a home emergency immediately where our septic was backing up into the house. He even offered to come out in middle of the night, but we were able to wait until the following morning after another appointment. He kept me informed of his arrival via text which was perfect. He went above and beyond and was able to quickly identify our issue. He drained our pipes, used a camera to inspect the pipes, and identified that the septic needed to be pumped badly. In addition he dug up and removed the septic covers to confirm that would elevate our issue. He also suggested several septic pump companies that would do a weekend pump. I work in commercial construction and was very pleased with the work, time, professionalism and cost for the work Wesley Mergens performed."

"Great on time service. Clean, efficient, professional and a pleasure to have working for me, they displayed the desire to "go the extra mile" to make sure that I was informed all thru the project and happy. Completing the job in a perfect manner was the only way acceptable to them, which pleased me. I had a complete residential electrical overhaul, Electric Pannel, Meter Box, etc., along with a Generac stand by generator installed, which also utilized the Plumbing division of their company. I could not be more pleased with the customer service, the work completed, the technicians and the pricing. Seriously, I hire contractors for projects that I am not comfortable attacking, and as for Contractors...they always disappoint me in one regard or another. there is usually some sort of problem or mis-representation or price changes, and I am always nervous about them being in my home and doing a proper job. Not these guys, I would have no problem giving them a key and alarm code to come and complete a job at my house without me there. The communication from them was outstanding, I received several texts with time frames and photo's of the techs along with some information. I have never had this type of contact and it was helpful and frankly pretty cool. If you have any type of work you are considering hiring a contractor for, you will be doing yourself a great service to use Mr. Sparky Electric or any of the other divisions of their company if your job can be handled by them."

"Mark came out to our home to test our water and review the water softener systems available. He was very professional and did not pressure us in any way. He was very responsive to a follow up question. Colton installed our system the next week and he also was a very professional and pleasant individual to work with. We've had the system up and running for 5 days now. What a difference! I highly recommend this company."