Get matched with top water treatment & purification system repair or service pros in Rocky Mount, VA

"Great - Troy and Hunter were very professional. They cleaned up after themselves which was a big deal. This was not an easy install. The Water Softener that was installed was top quality. We have to work through a service contract for the upkeep and maintenance which was surprisingly very expensive. Like I said though - this was not your average Water Softener System and the original plumber had no clue about Water Softeners when the house was built. Wisler is unique in our area as they cover both HVAC and Plumbing. Previously we were working with 3 different companies to handle our HVAC and Plumbing needs. Reducing it to one does have value. Softener + New Filter to Front End Sediment + Services to Install was $7700. Maintenance contract I am told is $500 which was a bit of a shock but we are working through that."

"I was very happy with the services provided by this company.  Discovered a slow water leak in the basement in the morning, and Roto-Rooter arrived that afternoon to fix it.  The technician, Warren, was friendly, courteous and efficient, and took the time to carefully explain the problem and recommended fix to me.  The administrative staff followed up with a phone call to make sure everything was handled to our satisfaction.  I will definitely call Roto-Rooter in the future and will recommend to my neighbors.
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"They were efficient and replacing my leaking outdoor faucet and most reasonably priced would recommend their services"

Fully insured 20 years of experience in plumbing. We specialize in Residential Plumbing Services, and we understand what needs to be done to get the job done right. We are locally owned and operated and look forward to working with you. Give us a call or click for an estimate today!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n\n

"Everyone I dealt with from the receptionist to the sales manager and installers were professional, friendly, & helpful. Our water softening system was installed within days of our purchase and has worked beautifully. We had some other work done in the area where the water softening system is and when they had to temporarily move the brine tank, they twisted the float, causing it to malfunction. When we discovered it and called Kinetico, they were here the same day to fix it. Not only did they sell their product for a good price, they provide great customer service after the sale. I highly recommend them."

"Arrived when promised.  Same installation team that replaced my water softener, so they were familiar with my configuration and I was familiar with their work.  They removed the old water filter and installed a new one.  This required some new water lines.  They installed a shut-off valve on the supply side of the filter, recognizing that I had no such shut-off valve and could only shut off the water by shutting off the electricity to the pump at the circuit breaker.  This was a very thoughtful and much appreciated action on their part.  It is evident that they take pride in their work, which instills confidence.
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"Gary was very profesional and offered us great service and pricing!!"

"Don,t count on CHW for emergency repairs; water heater problem...3 days before anyone could come out...contacted my own service... no reimbursement from CHW. Otherwise wait time is usually 3 to 7 days for assessment then more time for actual work. The repair services have done exceptional work. One service was rescheduled 3 times by company for assessment only.. took another 2 weeks for parts and repair. Another company made instant assessment and repair. Usually $65 for service fee. AC system was replaced with a known brand, but I still had out of pocket expenses of which I was notified ($650). Lousy call center outside US...scripted. Very frustrating trying to explain issues and understanding replies. Companies hired by CHW did exceptional work. No complaints other than scheduling. Will investigate other companies when contract expires."

"The plumber was very knowledgeable and informative. Kept appointments very timely. Excellent diagnostic skills. Repairs to a water system that was damaged by a freeze were quick and efficient."