Get matched with top well pump installers and replacers in Rocky Mount, NC

Prime Pump And Plumbing LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business\n

We are a small town, locally owned business with over 25 years in the industry. We pride ourselves on our customer service, expert knowledge of the rapidly changing HVAC standards, and competitive prices. Our belief is better air, better life!

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"Came out in the rain when another company said would have to wait till the rained stopped to replace my well pump"

"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"N&D did two jobs for me. An emergency repair on a rental property replacing the Pressure Tank and Pressure Switch returning water service to my renters...they were super fast in responding and did a great job! The second job was replacing my homes well pump, and once again they did a fast, fair, and excellent job. They were professional and it is good to know I have them ready to respond if ever needed in the future."

"Overall experience was excellent.  We noticed that the air conditioning / cooling of our old HVAC system wasn't working when we first turned it on this year.  The serviceman from Alpine determined that the refrigerant fill valve was leaking, and provided an estimate to replace the valve and the refrigerant.  Since the leak had completely drained the system (it used R-22 which costs over $100 / pound), the repair was going to cost $1500 - of an old unit.  It was recommended that we consider replacing the HVAC unit.  The salesperson we met with was thorough and knowledgeable, and presented us a range of options to consider. He did steer us away from lower quality units to several higher quality options (all made by Amana), and we elected to go with a mid-range system.  The installation was performed over 1.5 days by 2 technicians (the furnace is in the basement), and the technicians were prompt, courteous, thorough and complete. I had pretty minimal cleanup to do after they had completed the job.  System is working beautifully at the 2 month mark. I would recommend them highly for their efficient service and knowledgeable advice."

"The work performed on our plumbing service was excellent. He explained our issue and fixed the problem quickly.. Would definitely use again."

"Went well to this point of replacing parts. Then the United needed to have a system leak test and then needed freon put in pump. This was refused by Choice warranty. We were left with a partial repair and a heat pump not able to do it's job."