Get matched with top water treatment & purification system installers and replacers in San Francisco, CA

"Damian Fernandez was amazing to work with. He was so patient and kind. I probably asked him the same question multiple times within a 2-week time frame. He had no problem walking me through each thing. He is very knowledgeable and truly believes in his product. Our installer was also very thorough and knowledgeable. My whole process with this company has been absolutely amazing!"

"I had water damage to the ceiling of my garage. Vicente provided evaluation and written estimate in one visit with attention to details and my customer satisfaction. He took the time to verify my plumbing problem by video taping my water leakage of my bathtub drain pipe with his phone through the broken spaces in the ceiling. He returned the next day with Eduardo, assistant, to complete repair with pipe replacement of old bathtub drain pipes. I was impressed with Vicente's respectful, honest, confident, and professional demeanor with attention to customer satisfaction and service. Vicente exceeded my expectations with exemplary work. Bonus: I discovered afterward that Vicente had fixed my slow flowing sink faucet next to bathtub without request or charge. I would request Vicente again for all my plumbing needs in future. Thank you Vicente. You are special!"

"You can not go wrong with this plumbing people"

Part of what makes EJ Home Services such a highly rated and memorable company is the compassionate personas that all of our friendly technicians have to offer. We treat every customer like a member of our own family because as a business that is run by a family, we understand the importance of kindness and respect for everyone that we work for.

"Scheduled installation was completed as promised with no problems or additional charges. Installers were friendly and professional. Very happy with the job that was done."

"Tyler was very courtesy and informative. He was able to locate the issue of the high water bill and was able to provide a resolution quickly. He was very professional and reliable."

"Finding a plumber who is there to solve the issue and not try to redo your whole bathroom is hard to find. Everyone wants to cut and replace but New Era Plumbing took the time to diagnose and fix what was needed. Efficient. Cost effective. Has the skills, knowledge, and confidence to do it in one morning. I feel like lots of plumbers wanted to hedge on what they could deliver, especially since they are turning off your water. I’m very grateful to finally find a skilled professional."

"Excellent company excellent plumbers. Out water heater ruptured in the middle of the night and we had a plumber contacting us with next steps almost immediately at 2am. Greg, our plumber went above and beyond trying to get our hot water back as soon as possible and as cost effectively as possible and we can’t thank him enough for that. Great communication and a quick install. Can’t see us using anyone else for our plumbing needs."

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During the check up, the technician discovered the rod was quite

corroded and it needed replacing.  The rod was quite expensive,

but the tech explained that I could probably find a part online

less expensive, but that Benjamin Franklin's guarantee and quality

was worth paying more.  I have had no problems with the water heater

and will call them again when it's time to replace.

"

"The sewer line backed up at 8PM on a Sunday night. Called J Drains because they could come out right away. We've had problems with tree roots in the past, so figured that was the issue. They showed up around 10PM and stayed until 12AM, but were unable to clear the blockage. The person came back the next day and eventually cleared the blockage, or so I thought. One week later it was clogged again. Ended up calling another company who replaced a 12 ft section of the main sewer line between the house clean out and the city clean out (all under the yard, not the patio, thankfully).
I give J Drains credit for showing up late at night and trying to fix the issue. However, in retrospect, the guy that showed up did not really know what he was doing. The house clean out (a two way clean out) was holding water, which means that the clog was downstream. The city clean out 12 ft away was dry, so clearly the clog was in between those two. However, time after time, he put the cable down the clean out and fed out nearly 60 ft of line. Obviously that was running into the house, and he could have damaged the plumbing in the house. Then he tried to tell me that the clog was upstream of the house clean out that was holding water. How is that possible?! There was talk of busting up the courtyard patio, etc. He even took the cable up on the roof and went through a bathroom vent trying to clear the blockage. Eventually, he got lucky, and the cable went the correct direction through the house clean out, punching through the clog. Too bad the sewer line was so damaged, that a week later, it had to be replaced. This time, by a company who could correctly locate the position of the blockage, and recommend a logical plan of attack.
The last thing that bothered me about J Drains was the bill. While the cost was reasonable, the guy who came out told me that his boss wanted him to charge me over $1000 for a list of things. He proceeded to tell me that he was going to waive all those fees and only charge me $400 total (for the previous night plus that day). At the time, I thought I was getting a deal, but the more I thought about it, the more it annoyed me. It felt like they were jacking their prices up, so they could then discount it, making me feel better about what I was paying. If he was really invoicing people for less than half what he should, he'd be out of a job. So clearly, this is a company practice to make people think they're getting a deal. Not professional at all.
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