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"Cody and Luis were very professional. Explained everything about house water pressure and install of flush system. Always a pleasure using Chen plumbing."

"Update from 20 Jan 2026: I`ve been a repeat customer of Keep Smiling Plumber, Electrical, Heating and Cooling in the past for several home-related repairs. After having an unfortunate experience with Keep Smiling PEHC during my most recent service, I had some misgivings about the company and whether I would return as a customer. In regards to their customer service, everyone that I`ve engaged with (technicians, onsite supervisor, receptionist) has always been professional and courteous which goes a long way with me. The issue that I had was technical in nature and left me with some dissatisfaction regarding the quality of work. After speaking with leadership of this organization Mr. Powell and Ms. Amy ,I believe that they hold the highest standards and expectations for their employees and ensure that any work-related issues are duly addressed/resolved. I can sincerely say that they have regained my confidence and trust in contacting them in the future for my future HVAC, Electrical and Plumbing home needs. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new. The manager I spoke with told me that there wasn`t any way the damage of the pump could come from the technician doing a drain and flush of the water heater. He told me that it would cost $1200 to replace the pump on the water heater. After speaking with the manager at Keep Smiling, I called another company which I`ve seen before in the community and spoke with a plumber and explained to him what happened. The technician at the other company told me that the pump could definitely be damaged if the pump was still plugged up and not turned off while the water heater was being drained and flush. I called the manager at Keep Smiling and shared those details with him and he replied that he understands what I`m saying but there was nothing he could do about it. I told him that I don`t have any reason to lie about any of this and felt very frustrated and cheated by the fact that I went in expecting for them to do a maintenance check for $59 for plumbing but ended up spending a $1000 for new."

"Repaired my main water line that was leaking between the meter and the house."

"Extremely prompt response and was able to replace a fitting on my water main supply line right on the spot, with a 1 year warranty on the repair. Very courteous and helpful. Would highly recommend!"

"The technician was very nice and did a great job. Old water heater was removed and the new one installed. The technician showed me his work and explained what he had done. I recommend Moncrief."

"They replaced my leaking water heater. Their price was far bettet than the cost of installation for a water heater from Home Depot."

"Mike was great. He came out to my house and gave an estimate for replacing my water line. He scheduled my service for the next day. He was on time and had my water line replaced in about 3.5 hours or so."

"Excellent, responsive, and fixed the first time. They have been doing my plumbing work for 10 years. Replacing copper lines with pin holes, and water heater installation. Perfection, this service was for the whole house pressure control valvue. Called at 2 pm, onsite 3 pm service completed at 4pm."

The Punctual Plumber - "If There's Any Delay, Its You We Pay"\n\nTrust Benjamin Franklin Plumbing of Intown Atlanta to safeguard your pipes and preserve the integrity of your plumbing system. With our unwavering dedication to quality, reliability, and customer satisfaction, you can feel confident that your home is in capable hands.\n\n\n

"The job was to replace the pipe for the main water source. The cost is right, work crews are pleasant to work with, cleaned up properly after the job was done."