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"This company has treated me well, especially Mike Museus, who worked over a year (last summer and this spring) to find out why there was a fluid leak in my new AC unit. The leak didn't affect the cooling of my home so I wasn't concerned, but Mike was persistent, even to returning finally with an "expert" to help diagnose the problem. What they found was that the A-coil above the furnace was full of tiny pinholes. On the day this was to be replaced, Steve came before 9 a.m. to remove the defective A-Coil and install the new one. He worked on it all day, without lunch or a break, leaving shortly after 5 p.m. There was no charge, as it was still under warranty. With all that, he still took the time to explain to me why the replacement was so important: that the defective A-Coil could eventually leak enough to damage the furnace below it. Because he was using solder, I believe, to install the new part, he turned on the ceiling fan in the adjacent room to mitigate the fumes. My only complaint is that a few of my vinyl floor tiles were damaged/discolored by the soldering process. That part of the flooring has had water damage before and is missing a few tiles so, after a day of hard work, he may have attributed the damage to work done before. It's not a big deal; I just wish he'd have said something. I have to hand it to Steve, though; he was working by himself, which frequently required him to leave the furnace area to check the outdoor AC unit, then rush back to the indoor work. I think it might have been a two-person job. At least, an assistant could have facilitated some of the work done."

"It was a success. The dishwasher runs with no leaks! The fridge produces ice and water, with no problems. The plumber was prompt, he showed up exactly at 1:00 pm, as scheduled. However, the job took 6 hours (see cost above - Standard charges by the hour), because of some ancient plumbing under my sink, that had to be redone. I now have four working cutoff valves and the trap is no longer backwards. I wasn't quite prepared for a six hour plumbing experience, but the work was done well. The plumber was friendly and patiently explained what he did, that was causing the job, to take longer than expected."

"Jason showed up on time.  He worked quickly and efficiently and with great effort.  He communicated well, including what the price would be up front.  The problem was much more complicated than originally thought, and he might have gone slightly over the one-hour minimum charge, but he only charged me for one hour.  I would recommend them.  I sometimes get a gut feeling I am not getting my money's worth when having repairs done at the house, but this was NOT the case with SOS.  I felt like I was being treated very fairly, and dealt with honestly.
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"Mark arrived at the time he said he would be here and took care of the problem in short order.  He also had a lot of great information on options for when the time comes to replace our 10 year old water heaters.
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"Trade masters was called out to provide the repair service. Phillip was the service provider. He is always professional and on time providing quality service."

"The fan was very loose. I sent bids to approximately 9 different companies. They all got back to me but the range of cost between them was very high. I had bids from $75 to over $200. Twin Cities Electric was willing to come on the day and time I needed them to be here and was on time. The services provided was excellent and the electrician was very pleasant and professional. He explained what he was doing and the cost involved with each step. He verified that the fan was working and that there were no wobbles before he left. We have had no further issues with the fan."

"He’s been here three or four times since then. He’s actually coming back at the end of January when we’re ready for the finishing. By January, he will be doing the plumbing on our laundry. It’s our first time to use him."

"From the first contact to the last, dealing with GCM was fantastic!  I put a job up for bid with four contractors that I found on Angie's List, and they were very prompt in contacting me - not quick enough to show they didn't have enough to do but not so long that it appeared they had too much on their plate.
I set up an appointment to meet with Ben Meints to come out and look at what (I thought) needed to be fixed.  He arrived promptly and was professional and personable throughout the entire appointment.  We covered my initial concerns, and then proceeded to look at each area of repair.  One of the big problems was potential interior water damage due to several leaks in a pair of windows and the basement area almost directly below the window.  After having dealt with many contractors over the years, the level of attention to detail in his examination of the problem areas showed through.  He was able to get to the true source of the problems by asking questions about what I was seeing, as well as looking at other factors and really just keeping his eyes open.  Best example of this was when talking about the back deck, he started asking about the materials, any water issues around the sliding door and the basement area below it.  What I thought was an issue with pest damage (the subfloor between the main floor and basement had been chewed through by mice) turned out really to be an issue with the flashing and j-channel between the deck and the house.  Long story short, Ben was able to determine that the repairs that were truly needed were not as extensive as I thought they would be, and based his recommendations on what was needed to repair the damage and stop further damage to those affected areas.  I was initially thinking in terms of tens of thousands of dollars to repair the damage, and was relieved and pleasantly surprised when the estimate came in at a fraction of that.
When the work was to begin, Ben and the crew (Zach and Tom) showed up promptly.  (They actually showed up earlier than I thought they would, which was a pleasant surprise.)  The repairs went off without a hitch, and their pride in their work showed through.  They were also respectful of the fact that my wife was working from home that day, and made sure they had minimal impact on her work.  While all of the work couldn't be completed in one day, they got more done than I thought they would, and it was done well.  They updated my wife on the progress before they began to clean up and prepare to leave, as I was still at work.  I walked in just as they finished updating my wife on the progress, and they still took the time to go over the repairs with me and show me what had been completed and the remaining work to be done.  When it became apparent that the weather would not allow them to complete the repairs the next day, Zach let me know he would return the next day the weather wouldn't interfere.  He and Tom returned the following day, and the repairs were completed as promised.
In all honesty, I contacted GCM because the general contractor I normally used was unavailable, and I needed the repairs done before the damage got worse and winter set in.  After working with GCM, I think I have found a new first option for general contractors.  They take very good care of their customers from start to finish, and I would recommend them to anyone.
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"I must admit that WE DO have an Extended Service Contract in place with Sears Home Improvement on our TRANE 3-ton a/c - heat unit, which is why we paid "zero".  We did purchase this unit from SEARS.   NEVERtheless, the service I received on the telephone making the appointment was stellar, polite and accurate.  The repairman did call when he was about 1/2 hour away from arriving at our home.  The repair was done, in a short time, not a penny was charged, and we are very happy!  We've actually called for service 4x during the life of this 2-year Serice Contract (most for seasonal cleanings and "check-ups), and each time we were met with professionalism, timeliness, a smiling face, and a very knowledgeable repair representative.
BUT we did not always have a service contract in place, and we have other items (which we have also purchased from Sears) for which we have no contract.  Each time we needed service, our experience has been the same - quick, accurate, professional and able to work the visit into a convenient time frame for US!  Prices without a contract are pretty darned close to other repair companies, and we feel comfortable and confident using Sears, a company that has been around for well over a hundred years - that alone tells a success story!!  Typically, we are not proponents of extended Service Contracts, but we are glad to have had one on this particular important/costly purchase.  We are up for renewal in May, and our check will be in the mail within a week!"

Hi my name is Greg Meyer. I am the owner of Big Sky Plumbing LLC. I am a Master Plumber that is insured, bonded and license. I have 15 years experience in the plumbing trade. I am a one man shop so I can keep my prices down. My quality and expertise over and exceed the competition. When I leave the job you will be confident that the job is done correctly and I will warranty and guarantee it. Do not think that only big shops can do this because I have been there and seen the overhead you are paying for. I have references if needed. There are no plumbing jobs to big or to small. If you have a question feel free to call. If I can help you do it yourself I would be glad to give some advice. If you need help with other projects I know people for that and they also are great tradesman. I give free estimates-I don't believe that you should have to pay for a service not rendered. I feel confident that I will earn the job before I leave your home or business. Feel free to call anytime. I look forward to your business. Thank You! \nAdditional email: greg@gregmeyerplumbing.com