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"The gentleman that work this business go above and beyond to make the best suggestions for they work required. This is the second time I have hired them. My sub pump went after and more rain was coming they came out with 2 hours to fix the problem. Extremely professional man. I will be er use any other plumbing business other than Pohlman. I highly recommend if you have a plumping issue."

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"Great service"

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"I had an excellent experience working with Gus & Sons on a fence construction project behind home. Gus and Edgar's outstanding communication, punctuality, and attention to detail were matched only by their kindness and patience. They listened to our preferences and offered valuable insights, delivering a strong and beautiful fence that exceeded our expectations. Their craftsmanship, problem solving abilities, and genuine dedication to customer service made them a joy to work with. I am truly delighted with the final result. I wholeheartedly recommend them and look forward to working with them again on more projects in the future."

"Exceptional Kitchen and Bathroom Remodel – Highly recommend!! I hired Kevin and his team for a complete kitchen and bathroom remodel and the results were stunning!! The craftmanship is top-notch, the finishes are beautiful, and the entire process was smooth and stress-free. From our first meeting, their communication was excellent. This was my first remodeling project, so I relied on Kevin for his expert advice from layout decisions to material selections and guidance throughout the entire process. He was incredibly patient, took the time to walk me through different options, and explained the pros and cons clearly. They kept me informed every step of the way and I trusted them completely. On the first day, I handed the keys to my condominium to Kevin, went to stay with family out of state, and they delivered beyond my expectations. If you are looking for someone who is not only talented but also trustworthy and professional, this is the contractor to call!"

"The person they sent did an excellent job repairing my drywall in the garage and was very accommodating with my minor request for a thorough wall clean-up."

"This is not the first time Potts Bros has done work for us. Jesse Potts responded the day after I emailed asking for an estimate. We set up a time for him to come to our house to see what we wanted done. He arrived on time on the scheduled day. I got the written estimate within a few days - normally they send it the next day but this time took longer due to it being Memorial Day weekend. We scheduled a date for the work to start. Jesse showed up at 9:30a in the appointed day, got the paint selections and agreed to paint another bedroom that was not part of the original SOW. The crew showed up very soon after and quickly got to work prepping the exterior porch for painting, laying down drop clothes, removing picture hangers from the walls and patching areas as needed, and covering/ moving furniture away from walls to be painted and taping trim work. One of the crew went to pick up the paint. I reimburse Potts Bros for their cost - no mark-up. Everyone of the crew members was very polite and extremely helpful. They are thorough and conscientious workers. After the job was complete the crew chief asked me to walk everything with him, which I did. Then they moved the furniture back and cleaned up. You would not have known they’d been there except we had beautiful newly painted rooms and front porch. Love these guys."

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."