Get matched with top grout: replace or repairers in Solomons, MD

"Hews were very good about responding. My first message was straight to the point...
   You have great reviews. I'm in Manassas Need one 8x8 room done. Brown Carpet No stains Maybe light pet oder. Approx how much and when could you fit me in? Thanks
He responded with...
PLEASE READ all OF THE DETAILS CAREFULLY. Angieslist voucher plus $40. ASK ABOUT CARPET PROTECTION(the carpet has cell and the cell are open after cleaning, protection fill the cell and doesn't allow permanent stains). The voucher can not be substituted for other services. Your voucher is worth 350 sq. ft. no matter the condition(example heavily soiled) of residential wall to wall tacked down carpet or $200 subtracted from the total, steps are not included steps are $3 each lightly soil or $5 each heavily soil, one voucher per job, does not included soil filtration(black around the edges), ink stain removal is not included, paint stain removal are not included, red stains removal is not included, does not included water damage clean-up, does not include pet stain (like for example pet urine stain), does not include heavy odors (like for example pet body odor, pet, cat or snake urine etc.), if you miss your appointment a $20 applied, we broke a candy dish recently from moving furniture so we will not be moving furniture anymore, oriental or area rugs are not included $2 per square foot in home cleaning, please confirm this is the correct address, please have the carpets vacuumed, light furniture moving only, if this an apartment we charge $20 to put the equipment up one flight of steps or using elevator, two flight of steps $30 and so one, the equipment is heavy, Air mover fans can be rent for $25 allowing your carpet to dry quickly, parking is your responsibility you are required to provide parking and please have a printed copy of the voucher. We also do air duct cleaning, oriental rugs total restoration(reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch). We work Monday to Saturday 8-12, 10-2, 12-4 and 2-6 window arriving times. Please email or call 703.217.4150 for a preferred date and time and thank you for choosing Hews Carpet Care LLC. Cheers Hugh Lobban
I called for clarification, he answered and said "it's in the second line"  I asked once more because I didn't understand what I read and he just kept saying " you read the second line"  That made me feel stupid so I said " OK  thank you".
The punctuality and work was good but the communication was the worst Iv'e seen in a long time.  
The reason I said no to using him again is because of this review.  After saying anything negative again I wouldn't want  him back in my house. 
I am a contractor on Angie's List too and if someone ask me about a small basic job I quote it verbally or send a personalized quote if needed.  That is just crazy to send me a blanket letter of prices and when I called to ask about it he just kept saying  "look at the email...   look at the email"    
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"We were in a bind and needed a previously installed granite countertop in the kitchen modified. We had a new refrigerator, and the door wouldn't open all the way back, bumping against the door jam. We needed to have the granite cut back about an inch to remedy the problem ( slide the refrigerator over a little). The problem was, we were having a new tile backsplash installed the following day, and needed the granite cut before starting that job. I called Granite Vision, and asked them if they could perform it the same day. They were unsure if they could fit it in the same day, but told me they would check on the possibility.  I was called back in a timely manner, and told that they could do it for me.  David arrived within a few hours of my call, and did a beautiful job.  He was very nice, neat, and did exactly what we needed. Thank you Granite Vision!!!  They could have just blown me off, and said they couldn't do this the same day as my call, but they didn't"

"We were extremely satisfied with the result.  Our floors look completely new.  They did a lot of repairs, replaced broken pieces, filled gaps, sanded old wood thoroughly, added new flooring in the closet, applied 2 coats of stain, 2 coats of Polyurethane.  They worked with my schedule. Father and son work together.  They are reliable and work extremely hard.  I highly recommend them.
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"I received A+ service from Granite Works. I met Bruno Valente, one of the co-owners, on my first visit. He was very friendly and helpful, not pushy like some sales people. The slab I liked the best was marked sold.  In a follow up discussion with Bruno, my brother found out that the sister to that slab was available. Bruno gave it a rating of 11 on a scale of 1 to 10, and he was right.  Bruno held the slab for a few days until I could get there. Purchased it that day, and he held it for 5 months at no charge. Many companies my brother called on my behalf would not hold a slab longer than 30 days.
When my brother was visiting from out of town, they were kind enough to bring it out of storage so that he could see it.  That day, we met Art Rivera who spent considerable time with me us and provided invaluable advice about a new counter I was adding.  He also provided other design suggestions on the backsplash and paint color, which I followed with great results. That was an extra bonus I didn't expect. So, if Art gives you advice, you should definitely take it.
The templater, Glauber (hope this is the correct spelling), was extremely detail oriented and communicated well with my carpenter and his assistant. He made a suggestion for the end cap of the new counter and the handrail behind it that made it a true work of
art.  Gus Valente (co-owner), with assistance from Eduardo (stone cutter), did a great job of deciding what parts of the stone would go where in my kitchen and fireplace.  They have an amazing eye. I was so impressed by their finding parts of the slab in totally different areas that would best connect at the seams. The installers were terrific and that process went very smoothly. I have 2 seams that are barely noticeable.  Their work in the kitchen and my fireplace surround was impeccable.
Granite Works exceeded my expectations, and I'm very picky.  My counters are a work of art.
 

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"I stopped in to see the selection of appropriate tile for my new (lacquered white) kitchen  -- Marina asked what I liked and gave me a few suggestions -- and I looked at EVERYthing -- but kept coming back to my favorite, which was not at all what I had expected to choose!
(I'm so sorry I do not recall at all what it cost, though -- I was just so happy with it!)
It is very slim and very colorful , seemingly random, glass tiles -- which led to beautiful choices for counter color and paint color and fabric selections -- we love the whole effect -- and it all started with the tile. Marina let me check out the tile sample from the store, when I first found it, so I could take it with me to check against my other selections for the kitchen -- very helpful and so much appreciated. Everyone who saw it loved it, too!
The work was done with great precision and neatness, and I was so impressed.  Everything worked on schedule as planned.
I will go back next time we are working on some home improvements -- soon!
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"Bathroom renovations are tricky and we chose to redo everything, even replace a tub with a shower. The place was more than 20 years old and desperately needed to look fresher. Every detail matters, materials, colors, size, position, everything can make a client feel unhappy or dissatisfied. Rafi and his crew were very professional and responsive during the entire process and did their best to make sure we got exactly what we wanted. You still have to check progress every day to catch any little deviations before they become big things, and once again I praise Rafi and crew for their quick responses to all of our questions, concerns and reasonable requests for changes. I was very please with the final result and I'd definitely hire them again."

"Cornelio was a pleasure to work with. My bathroom project was complicated - it required electrical work, plumbing, carpentry, and tile work. Cornelio handled it all. He did a great job and did not exceed his estimate. I very happy with his work and I recommend him highly."

"Don’t replace. This looks better than new and not that cheap fiberglass everything is now e"

"These guys were great. Very responsive and work was beautiful. I had new carpet installed, ceiling repair and painted, walls painted, exterior power washed, deck repaired and painted plus a few other odds and ends. I was very happy and will be keeping them on my phone for any further projects."

"Very nice job on installation of a small kitchen subway tile back splash under trying circumstances. Best price quote and good work."