
Serving South Hill, VA and surrounding areas
Approved
In business since 1986
Free estimates
Emergency services offered
"Great Job. Very genuine and I recommend them for any water system recommendations"





+12


Serving South Hill, VA and surrounding areas
Approved
In business since 1986
Free estimates
Emergency services offered
"Great Job. Very genuine and I recommend them for any water system recommendations"





+12

Serving South Hill, VA and surrounding areas
Approved
In business since 1935
Free estimates
Emergency services offered
"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville. I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each. Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!). We noticed water backing up from the basement floor drain and called the main office at ~6:00pm. The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic. Even with the traffic he was at our place and looking at the problem by 6:45pm! I was floored! I've never had such fast service!
Buzz, the technician, was super helpful and personable. He explained what he was going to do and his problem solving process and the different outcomes that were possible. He also provided approximate cost estimates for the different scenarios that could be causing our problem. It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it. Which meant he was going to have to dig up the access hatch to look inside the tank. Unfortunately, it was dark by then so he marked it off and had to come back the next day. He felt so bad about not being able to fix the problem that night and was super apologetic. He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain! Fixed! Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low! Only 300 and change - we were really expecting about $600+ for the work he did. I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night. :) A+ for Buzz.
"





+5

Serving South Hill, VA and surrounding areas
In business since 2023
Free estimates
Warranties offered
"Top notch service, quick delivery and installation, and amazing results. I thought my water quality was good until I saw the test results. I had a professionally installed water system for the last ten years so I figured I was good to go, but I wasnâ t. Bobby responded quickly and showed genuine concern for my family and how my water quality could affect them. He recommended a system designed to correct the problem and had it up and running in less than a week. I was very happy with my experience then after having experienced what a proper system could do I was blown away! Water is something we take for granted and if itâ s clear we assume itâ s good, donâ t make the mistake I did. Call Bobby and have your system checked!"





+63

Serving South Hill, VA and surrounding areas
In business since 2021
Emergency services offered
Warranties offered
"Outstanding company and very professional. They left everything spotless when done. I have had them as my only plumber for over 5 years. I have never had one complaint about them or their business performance. I had a whole house water purification..."


Serving South Hill, VA and surrounding areas
In business since 2014
Free estimates
"Gary was very profesional and offered us great service and pricing!!"





+5
Serving South Hill, VA and surrounding areas
In business since 2007
Credit card accepted
"The work performed on our plumbing service was excellent. He explained our issue and fixed the problem quickly.. Would definitely use again."





+17

Serving South Hill, VA and surrounding areas
In business since 2008
Emergency services offered
Credit card accepted
"Don,t count on CHW for emergency repairs; water heater problem...3 days before anyone could come out...contacted my own service... no reimbursement from CHW. Otherwise wait time is usually 3 to 7 days for assessment then more time for actual work. The repair services have done exceptional work. One service was rescheduled 3 times by company for assessment only.. took another 2 weeks for parts and repair. Another company made instant assessment and repair. Usually $65 for service fee. AC system was replaced with a known brand, but I still had out of pocket expenses of which I was notified ($650). Lousy call center outside US...scripted. Very frustrating trying to explain issues and understanding replies. Companies hired by CHW did exceptional work. No complaints other than scheduling. Will investigate other companies when contract expires."

Serving South Hill, VA and surrounding areas
In business since 2005
Free estimates
Emergency services offered
"It went well. Timely service at a reasonable price."





+5

Serving South Hill, VA and surrounding areas
In business since 2000
Emergency services offered
"Christopher is excellent and has very fair prices - he goes out of his way to keep the final price in the homeowners budget. He is always there when you need him, whether it's at night or on the weekend. He's also a master plumber that does excellent work and is very friendly and easy to get along with. Christopher is able to come up with a solution to very complicated problems. We would highly recommend Christopher to anyone."
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