Get matched with top gas piping pros in Southampton, NY

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"This was the worst experience i have ever had with a company. They came and damaged my house and kept us without AC for days. They admitted to the extensive damage and went weeks before attempting to repair it. The services were never fully completed and they were paid over 90% of the job. I disputed the last 10% and provided overwhelming evidence of their negligence. And after a year their last ditch effort was to send collections letters. Don't walk, RUN from this company. I will provide pics and my my experience to anyone who is planning on using this company. Used to be family owned and was amazing. Second they sold it went downhill fast."

"I sent a message to the company in the late evening regarding my broken central AC and Jason was here Tuesday morning to look at it. He tried to repair it but was not able to due to the age of the unit and the damage. We needed a new unit and he was here to put it in first thing Wednesday morning. Took him two hours and our AC was working. He was nice and professional. We felt the price was reasonable. Would use him again and recommend his business."

"Joe was great."

"I called Jim for a frozen pipe, and I’m so glad i did. They responded quickly, diagnosed the issue right away, and had it repaired before it caused any further damage. The plumber was professional, courteous, and took the time to explain what caused the problem and how to prevent it in the future. Fair pricing and great service - highly recommend."

"not good gave me another leak"

"They are weak in trouble shooting and providing clear recommendations due to which we incurred significant costs. It’s sad to give your business to a company wherein you spend $2000 on a repair only to be told 72 hours later you need to replace the entire furnace. No appreciation for customer loyalty or that during COVID some refund should have been provided. Instead they did not take any ownership for it. Furnace was only 13 yrs old and they did the maintainence on it for 10 of those years. We lost our heating one say and they suggested the furnace required a new inducer and mother board for $2000. We went with that repair only to find out 72 hours later our heating stopped again abs this time it was found our heat exchanger was leaking water. Anyway nothing good comes out of taking undue advantage of people. The lesson here is try to find a company that has expertise in your brand of furnace. We later researched and found out our furnace was known to have heat exchanger issues. This company only has knowledge on the brand of furnace they install. Everything is else you as the customer do at risk as they will not take any accountability of their repairs don’t work. I have never come across a company like this one."

"First, I posted a photo of my invoice to prove that they did work with me because I noticed they were claiming otherwise to discredit other people's reviews. I would never recommend Big Apple. Do not sign a contract with this company. This is the first negative review I've ever posted about anything because I usually feel too sorry to do so. In this case, I feel morally obligated to. This is a long, detailed review but I urge you to read through so you don't go through what I did. I got a new boiler installed in the summer which came with a yearlong warrantee for repairs. It broke this winter and when I requested to schedule times for repair, I was either made to wait all day or had to work my schedule around theirs or not receive service. I was literally told "take it or leave it" when I asked if they could come at a different time to consider my work schedule. One major repair took three days (machine parts were replaced and they had to drain my heaters). This month, it stopped working again. This is in the dead of winter. It was extremely cold so I called for a repair. They said they'd arrive the following day. I checked in throughout the day and was told they were on their way. They never arrived and never called me to let me know. Their office closed and I couldn't reach anyone. I cancelled all my plans hoping they'd show up at night and was so cold and worried that my pipes would burst. The next morning, my father had to go to the office in person to urge them to check. I missed another day of work to wait for the repair since they wouldn't schedule a time for me. When they came, they realized the thermostat was loose and I just needed to get a new one. I was relieved it was an easy fix and replaced it myself. 2 weeks later, I received a mailed invoice for the visit claiming I had told them someone else broke the thermostat and touched the boiler (I did not tell them this. The thermostat was just old.) and therefore the service was not covered. Keep in mind, they were asking me to pay $163 for a visit that I had to resolve on my own which should normally be covered under the warrantee which was for a $17,000 purchase. When I called to refute it, the representative scolded me, and threatened to void the warrantee if I did not pay it. I am afraid to ever call them for any services. I am paying them out of fear because they know where I live. If there is an issue in the future, I will have to call another company because warrantee or not, the stress and paranoia that comes with Big Apple is not worth it."

"Unreliable, unresponsive. Owner does not finish jib contracted for. Further every excuse is given as to why he cant come. Stay away."

Superior Care Auto Center was formed in 2002, when Superior Electric and Pro Care, two long established businesses with over 100 years of combined work experience, decided to merge. We are one of Brooklyn's most technologically advanced, independent repair centers. Our up-to-date library has the largest database, and the latest service bulletins, as well as recall notices. We can repair problems large or small, without trial and error diagnostics. Foreign or domestic, new or old, our experience and our state-of-the-art diagnostic equipment will keep your vehicle in top working order. Come to us (as other repair shops do for training and repairing vehicles that are too difficult for them to diagnose), and see why most of our customers are lifelong customers and refer their friends.\n\nSuperior Care Auto Center services both foreign and domestic cars, as well as light trucks. To ensure our customer's satisfaction, we only use brand name parts in all of our repairs. Our technicians have the training and equipment to provide scheduled repairs, tune-ups, preventative maintenance, diagnostics and troubleshooting, electrical repairs, safety inspections, emission testing, theft repairs, air bags, and New York State Inspections. All of our services and parts are protected 100% by a Nation Wide Guarantee, for up to two years, or 24,000 miles. We are open from Monday to Friday, from 7:30 AM to 5:30 PM. Angie's List members who mention that found us through Angie's List are entitled to a 5% discount, before tax, on their bill.