Get matched with top grout: replace or repairers in Suitland, MD

"D&H Demolition quickly demoed the carpet from my living, dining , and steps to the second floor. Replaced with re- claimed hardwood flooring which resulted in a significant cost savings for me. Replaced the flooring and steps with a satin finish that so beautiful that I keep getting comments. Work was timely completed and professionally done. I would definitely use their services again. Norman K. Bowie MD"

"I have hesitated to write this review because the company was supposed to send someone out to do a touchup the next time they were in my area, but they never came.  Since where the touch up is needed (a corner of the tub) isn't really noticeable to me, and as more and more time went by, I just let it go. This is the reason I downgraded "responsiveness" to a B. Otherwise I would have given an A grade because the men who did the work were excellent.
My advice: Don't pay immediately after the job is finished but wait for a bill. That way if something needs to be fixed, the company will have an incentive to send someone out. Since I had already paid in full, there was no such incentive.
I was surprised at the size of the exhaust hose that is used while the tub finish is being applied. Because my bathroom is small, the hose had to go down the front hall and out the front door. Fortunately, the weather was not cold. The finish had to cure before the rest of the work could be completed. The smell wasn't pleasant, but it was tolerable.
I don't remember if it was the next day or two days later that the wall surround was put up over the existing tile, the ceiling lined, and a new drain and new fixtures installed. The installer was a different man from the one who had applied the glaze. He worked very hard, as it wasn't an easy job, due to some irregularities in the bathtub tile area. He also screwed in the grip bars that had to be removed before the wall lining could go up.
All in all I was satisfied with the work, although the caulking that was used gets moldy, and the mold is hard to remove. The wall surround and ceiling, however, do not attract mold, hallelujah.  I thought the price was right. I'm glad I had the work done.
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"First I would like to say I would NOT HESITATE to hire Miracle Method Surface Restoration from Kensington, MD again. The office receptionist (Margaret) and the two gentlemen that did the cut out and install (Carlos and Luis) were EXCELLENT and I would rate them an "A" in all aspects of their roles in the company. The C responsiveness and C Punctuality related to the following: (1) a prearranged appointment resulted in a no show by the company head (this is not our residence); and (2) the representative that did come the next day did not have any photos of previous work or paperwork to move the project ahead. If it wasn't for Margret in the front office we would not have used this company; however, she went out of her way to get a photo of a cut out, ensured that the proposal was revised for details, and scheduled the work. Like I said in the beginning, I would gladly hire and recommend this company. Just be sure to confirm appointments."

"Hews were very good about responding. My first message was straight to the point...
   You have great reviews. I'm in Manassas Need one 8x8 room done. Brown Carpet No stains Maybe light pet oder. Approx how much and when could you fit me in? Thanks
He responded with...
PLEASE READ all OF THE DETAILS CAREFULLY. Angieslist voucher plus $40. ASK ABOUT CARPET PROTECTION(the carpet has cell and the cell are open after cleaning, protection fill the cell and doesn't allow permanent stains). The voucher can not be substituted for other services. Your voucher is worth 350 sq. ft. no matter the condition(example heavily soiled) of residential wall to wall tacked down carpet or $200 subtracted from the total, steps are not included steps are $3 each lightly soil or $5 each heavily soil, one voucher per job, does not included soil filtration(black around the edges), ink stain removal is not included, paint stain removal are not included, red stains removal is not included, does not included water damage clean-up, does not include pet stain (like for example pet urine stain), does not include heavy odors (like for example pet body odor, pet, cat or snake urine etc.), if you miss your appointment a $20 applied, we broke a candy dish recently from moving furniture so we will not be moving furniture anymore, oriental or area rugs are not included $2 per square foot in home cleaning, please confirm this is the correct address, please have the carpets vacuumed, light furniture moving only, if this an apartment we charge $20 to put the equipment up one flight of steps or using elevator, two flight of steps $30 and so one, the equipment is heavy, Air mover fans can be rent for $25 allowing your carpet to dry quickly, parking is your responsibility you are required to provide parking and please have a printed copy of the voucher. We also do air duct cleaning, oriental rugs total restoration(reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch). We work Monday to Saturday 8-12, 10-2, 12-4 and 2-6 window arriving times. Please email or call 703.217.4150 for a preferred date and time and thank you for choosing Hews Carpet Care LLC. Cheers Hugh Lobban
I called for clarification, he answered and said "it's in the second line"  I asked once more because I didn't understand what I read and he just kept saying " you read the second line"  That made me feel stupid so I said " OK  thank you".
The punctuality and work was good but the communication was the worst Iv'e seen in a long time.  
The reason I said no to using him again is because of this review.  After saying anything negative again I wouldn't want  him back in my house. 
I am a contractor on Angie's List too and if someone ask me about a small basic job I quote it verbally or send a personalized quote if needed.  That is just crazy to send me a blanket letter of prices and when I called to ask about it he just kept saying  "look at the email...   look at the email"    
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"It went very well. When removing the old floor tiles, they found considerable damage to the sub floor. Mike showed us ans explained how he would replace it. It required extra labor. Also, when the work was completed, Mike tested the faucet in the new sink and discovered a leak. This was at the end of a 10-hour day. I appreciated the fat that he stayed and made sure the work and Ray did was to our satisfaction. They also custom-fit the vanity for us, which required adding pieces to the sides and the bottom. They are great to work with!"

"We were extremely satisfied with the result.  Our floors look completely new.  They did a lot of repairs, replaced broken pieces, filled gaps, sanded old wood thoroughly, added new flooring in the closet, applied 2 coats of stain, 2 coats of Polyurethane.  They worked with my schedule. Father and son work together.  They are reliable and work extremely hard.  I highly recommend them.
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"We live in a C minus world where mediocrity is the norm. Drain Surgeon Plumbing and Heating is that rare company that is exceedingly excellent. I needed a bathroom faucet replaced and a toilet snaked. My online request for service was answered expeditiously and professionally. The two men who handled the repairs were courteous, extremely knowledgeable and patiently answered my and my wife's questions. I have sent texts to friends and relatives to call Drain Surgeon Plumbing and Heating first whenever the need arises."

"I received A+ service from Granite Works. I met Bruno Valente, one of the co-owners, on my first visit. He was very friendly and helpful, not pushy like some sales people. The slab I liked the best was marked sold.  In a follow up discussion with Bruno, my brother found out that the sister to that slab was available. Bruno gave it a rating of 11 on a scale of 1 to 10, and he was right.  Bruno held the slab for a few days until I could get there. Purchased it that day, and he held it for 5 months at no charge. Many companies my brother called on my behalf would not hold a slab longer than 30 days.
When my brother was visiting from out of town, they were kind enough to bring it out of storage so that he could see it.  That day, we met Art Rivera who spent considerable time with me us and provided invaluable advice about a new counter I was adding.  He also provided other design suggestions on the backsplash and paint color, which I followed with great results. That was an extra bonus I didn't expect. So, if Art gives you advice, you should definitely take it.
The templater, Glauber (hope this is the correct spelling), was extremely detail oriented and communicated well with my carpenter and his assistant. He made a suggestion for the end cap of the new counter and the handrail behind it that made it a true work of
art.  Gus Valente (co-owner), with assistance from Eduardo (stone cutter), did a great job of deciding what parts of the stone would go where in my kitchen and fireplace.  They have an amazing eye. I was so impressed by their finding parts of the slab in totally different areas that would best connect at the seams. The installers were terrific and that process went very smoothly. I have 2 seams that are barely noticeable.  Their work in the kitchen and my fireplace surround was impeccable.
Granite Works exceeded my expectations, and I'm very picky.  My counters are a work of art.
 

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"The work took longer than anticipated, some due to factors beyond their control (suppliers delivering wrong tiles) but not all (workers not coming everyday or on days when scheduled or working full 8 hours).  They were not always on time, which often wasn't a big deal but the uncertainty was an issue when one of us had to stayed home from work to meet them.  The quality of the products is very high, but the quality of the installation was less so.  We had to have them come back several times to fix issues with the tiles and an electrical issue. They were very responsive and more than willing to keep working until we were completely satisfied, which by the end we were.  At the end, the kitchen looks beautiful and we really enjoy it.  I don't think the issues we had were anything out of the ordinary for a kitchen remodel, and we would consider using them again for future projects."

"After showing Sandy the pics of the broken piece Sandy immediately knows how to fix this problem, and she also warned us beforehand, the end result might not show 100% uniformity with the remaining granite in our kitchen, since no two batches of granite will have the same pattern or texture.  She showed us ArchitectureStones granite inventory, which was huge, and we immediately found what we were looking for.
Next day, Alex came in to see the situation, and suggested that he has to take that piece plus the kitchen sink out in order for ArchitectureStones to cut the granite according to the exact measurements.  After Alex and his crew took this slab out, and brought it to Architecture Stones workshop, Sandy immediately send me comparison pics of the slabs that is nearest to our piece, and we made our choice, all this solely through email communication.  At the appointed date ArchitectureStones came and installed the replacement slab in a matter of one hour, and it looked beautiful.  It is not 100% similar to our original granite, but you hardly recognized it at a glance.  We were so satisfied, and we would definitely recommend this business for your kitchen or bathroom renovation or repair needs.  The whole staff and crew of ArchitectureStones are really professional and dedicated people!
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