Get matched with top grout: replace or repairers in Sunderland, MD

"Hews were very good about responding. My first message was straight to the point...
   You have great reviews. I'm in Manassas Need one 8x8 room done. Brown Carpet No stains Maybe light pet oder. Approx how much and when could you fit me in? Thanks
He responded with...
PLEASE READ all OF THE DETAILS CAREFULLY. Angieslist voucher plus $40. ASK ABOUT CARPET PROTECTION(the carpet has cell and the cell are open after cleaning, protection fill the cell and doesn't allow permanent stains). The voucher can not be substituted for other services. Your voucher is worth 350 sq. ft. no matter the condition(example heavily soiled) of residential wall to wall tacked down carpet or $200 subtracted from the total, steps are not included steps are $3 each lightly soil or $5 each heavily soil, one voucher per job, does not included soil filtration(black around the edges), ink stain removal is not included, paint stain removal are not included, red stains removal is not included, does not included water damage clean-up, does not include pet stain (like for example pet urine stain), does not include heavy odors (like for example pet body odor, pet, cat or snake urine etc.), if you miss your appointment a $20 applied, we broke a candy dish recently from moving furniture so we will not be moving furniture anymore, oriental or area rugs are not included $2 per square foot in home cleaning, please confirm this is the correct address, please have the carpets vacuumed, light furniture moving only, if this an apartment we charge $20 to put the equipment up one flight of steps or using elevator, two flight of steps $30 and so one, the equipment is heavy, Air mover fans can be rent for $25 allowing your carpet to dry quickly, parking is your responsibility you are required to provide parking and please have a printed copy of the voucher. We also do air duct cleaning, oriental rugs total restoration(reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch). We work Monday to Saturday 8-12, 10-2, 12-4 and 2-6 window arriving times. Please email or call 703.217.4150 for a preferred date and time and thank you for choosing Hews Carpet Care LLC. Cheers Hugh Lobban
I called for clarification, he answered and said "it's in the second line"  I asked once more because I didn't understand what I read and he just kept saying " you read the second line"  That made me feel stupid so I said " OK  thank you".
The punctuality and work was good but the communication was the worst Iv'e seen in a long time.  
The reason I said no to using him again is because of this review.  After saying anything negative again I wouldn't want  him back in my house. 
I am a contractor on Angie's List too and if someone ask me about a small basic job I quote it verbally or send a personalized quote if needed.  That is just crazy to send me a blanket letter of prices and when I called to ask about it he just kept saying  "look at the email...   look at the email"    
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"I contacted Granite Vision and spoke with Roni, explaining that because the vanity was in an awkward place in this small bathroom, I needed help to decide what was required. Joseph and another member came within a couple of days to assess the situation, make recommendations, and take measurements. Joseph then emailed pictures of various granite slabs since I was unable to get to their site, and within a week his team installed the top, offset sink, and my faucet. Both their installer and plumber readily answered all questions. Also, because I have add'l bathroom remodeling to do, I asked Joseph for any recommendations he may have for providers with whom he's worked who do smaller jobs and are good. He did make some recommendations and responded quickly to any questions I had regarding these providers. I highly recommend Granite Vision not only for the quality of their product but also for their professionalism and support."

"We were extremely satisfied with the result.  Our floors look completely new.  They did a lot of repairs, replaced broken pieces, filled gaps, sanded old wood thoroughly, added new flooring in the closet, applied 2 coats of stain, 2 coats of Polyurethane.  They worked with my schedule. Father and son work together.  They are reliable and work extremely hard.  I highly recommend them.
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"I received A+ service from Granite Works. I met Bruno Valente, one of the co-owners, on my first visit. He was very friendly and helpful, not pushy like some sales people. The slab I liked the best was marked sold.  In a follow up discussion with Bruno, my brother found out that the sister to that slab was available. Bruno gave it a rating of 11 on a scale of 1 to 10, and he was right.  Bruno held the slab for a few days until I could get there. Purchased it that day, and he held it for 5 months at no charge. Many companies my brother called on my behalf would not hold a slab longer than 30 days.
When my brother was visiting from out of town, they were kind enough to bring it out of storage so that he could see it.  That day, we met Art Rivera who spent considerable time with me us and provided invaluable advice about a new counter I was adding.  He also provided other design suggestions on the backsplash and paint color, which I followed with great results. That was an extra bonus I didn't expect. So, if Art gives you advice, you should definitely take it.
The templater, Glauber (hope this is the correct spelling), was extremely detail oriented and communicated well with my carpenter and his assistant. He made a suggestion for the end cap of the new counter and the handrail behind it that made it a true work of
art.  Gus Valente (co-owner), with assistance from Eduardo (stone cutter), did a great job of deciding what parts of the stone would go where in my kitchen and fireplace.  They have an amazing eye. I was so impressed by their finding parts of the slab in totally different areas that would best connect at the seams. The installers were terrific and that process went very smoothly. I have 2 seams that are barely noticeable.  Their work in the kitchen and my fireplace surround was impeccable.
Granite Works exceeded my expectations, and I'm very picky.  My counters are a work of art.
 

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"I stopped in to see the selection of appropriate tile for my new (lacquered white) kitchen  -- Marina asked what I liked and gave me a few suggestions -- and I looked at EVERYthing -- but kept coming back to my favorite, which was not at all what I had expected to choose!
(I'm so sorry I do not recall at all what it cost, though -- I was just so happy with it!)
It is very slim and very colorful , seemingly random, glass tiles -- which led to beautiful choices for counter color and paint color and fabric selections -- we love the whole effect -- and it all started with the tile. Marina let me check out the tile sample from the store, when I first found it, so I could take it with me to check against my other selections for the kitchen -- very helpful and so much appreciated. Everyone who saw it loved it, too!
The work was done with great precision and neatness, and I was so impressed.  Everything worked on schedule as planned.
I will go back next time we are working on some home improvements -- soon!
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"I usually deal with service providers whether personally or professionally and I must say this company is certainly ahead of the pack. I researched for hours on end and decided contacting Floors Kitchen Bath Direct. Upon my initial conversation throughout the completion of the project, they are professional, punctual, and precise. We are completely satisfied with the way the bathroom turned out. Rafi is the best! The service professionals are awesome and go far and beyond... They work diligently and place a significant value on their work product. I must say, this is probably the best review that I have written. I would definitely recommend Floors Kitchen Bath Direct and use them again when necessary. They are upstanding and outstanding professionals. We started out with a subpar, tiny bathroom space that turned into something magical. I harassed my husband unceasingly until he agreed to begin the project. He is usually uninterested in my design ideas but he was pleased from the initial meeting to the end of the project. I must say, he is not the easiest to please but he actually used the expression "wow" when it was finished. The lines are clean and the tile is unique and beautiful! After each job, they cleaned the area. I mean, they really cleaned so I did not have to go behind them. I am sincerely grateful for the care, time, and attention. Well done Floors Kitchen Bath Direct!"

"Cornelio was a pleasure to work with. My bathroom project was complicated - it required electrical work, plumbing, carpentry, and tile work. Cornelio handled it all. He did a great job and did not exceed his estimate. I very happy with his work and I recommend him highly."

"Don’t replace. This looks better than new and not that cheap fiberglass everything is now e"

"These guys were great. Very responsive and work was beautiful. I had new carpet installed, ceiling repair and painted, walls painted, exterior power washed, deck repaired and painted plus a few other odds and ends. I was very happy and will be keeping them on my phone for any further projects."

"Very nice job on installation of a small kitchen subway tile back splash under trying circumstances. Best price quote and good work."