Get matched with top water heater repair or service pros in Thorntown, IN

"They were professional and courteous. They explained what happened to my old water heater and if it was repairable or not. He gave me options and time to decide. They are also military friendly. Great job Hoosier plumbing."

"Contacted Hope Plumbing on a Monday morning and they were able to provide the estimate and installation the same day. Ryan was friendly and professional. Our water heater was under warranty so he was able to pick up a replacement using the authorization code from the water heater company. GmWe are glad to have hot water again!"

"The came on time and removed the old water heater. When they brought the new unit in to install, it was 2 inches larger than the older unit and would not fit in the opening. So, they had to take it back and get a smaller unit. It was a little inconvenient to add a couple hours to the whole process, but it was understandable with the given circumstances. Once they arrived with the smaller unit, it went in quick and easy. Problem fixed!"

"The work was done the same day, very professional knowledgeable plumbers. The price seemed on the high side but the water heater and the pan under it were leaking so I needed to have work done quickly."

"I call Hater Heater Express based on previous reviews. Jeremy Williams took my call and after I explained that I needed to replace my 18 year old water heater, he asked what time of the day would be best to come out and take care of my replacement. He explained that he liked to provide same day service and any hours I would be available would work for him. We agreed to meet at my house at 3:30pm and he estimated that the time to replace my water heater with a new one would take about an hour. He also provided an all-inclusive price to remove and haul away the old water heater, install a new unit. In short, Jeremy arrived on time, completed the install in under an hour and charged my as per his original quote. I highly recommend Water Heater Express of Lafayette."

"The job was clean, timely, and efficient.  I was glad to find a local small business to send the work to.  I would recommend them again for sure.  My only regret is that we waited 5 years to call them!  I can't believe how much difference having a water softner makes!  
I also have to say that I had had several estimates done the year before and their cost was right in the middle or on less expensive end of all the estimates - not so cheap that you wondered about the quality of the work that would be done or the quality of the softner that would be installed, but not so expensive that you thought you were getting taken advantage of.  The price was exactly right where I was hoping it would be.
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"  My husband and I have a perplexing situation that perhaps someone can shed some light upon.  About 14 years ago we built our home and we had gas heater installed in our garage. The cost for installation the heater hooking up the gas line and thermostat cost around $400.
This fall we noticed that the pilot light was not on. In the past when we had any problems with our furnace we called Smith and Sons heating and air-conditioning and received excellent reasonable service. We knew that Smith and Sons heating had been purchased by Bassett services so we called them and arrange a service call.
The Basset service man check the unit and determined that the thermocouple was operating but we had a defective gas valve. He called his office to check on the availability and price of a replacement gas valve Honeywell VS 820. We were told that a replacement gas valve would cost approximately $750 without any guarantee and was non-returnable. He said that it would be more reasonable to replace the entire gas heater. The service man arrange fora Bassett consultant to come and give us an estimate to replace the heater.   We received an estimate from Bassett for a new replacement heater- H25N, adapt to same gas line, reconnect to existing thermostat, test and fire unit. The total cost was $2175 including tax.
We may be old and retired, we are not stupid!
My husband researched online and found a Honeywell the VS820 Powerpile Gas Valve for $99.45 including shipping.
He also found several H25N infrared garage heaters( exact replacement )from prices between $275 and $330. With free shipping.
Included in our estimate were several Angie's list super service awards along with several BBB complaint free awards. Our question is does this seem reasonable. 
This makes me fill less confident with using Angie's list.  I hope anyone using Bassett services will get more than one estimate!
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"Routine plumbing inspection with draining of water heater"

"They took care of the removal and replacement of our water heater in a very timely matter and were very courteous."

"We've been using them for years. They have always provided great service."