Get matched with top water heater repair or service pros in Thorntown, IN

"They were professional and courteous. They explained what happened to my old water heater and if it was repairable or not. He gave me options and time to decide. They are also military friendly. Great job Hoosier plumbing."

"It went extremely well. The technician was professional and thorough. He spend at least 30 minutes with me reviewing the current configuration to ensure that the replacement water heater would meet our needs. We switched from a tank water heater to a tankless water heater and couldn't be happier. The tech did a great job with the installation and left the area clean and organized."

"Manuel was wonderful! He analyzed the problem and gave me options. He came on Saturday morning to install the new water heater and couldn't have been nicer or more efficient. The ARS secretaries could take a lesson. They somehow got my phone # and house # wrong! It made for some confusions. Luckily I called them when the serviceman didn't come or call on time. We straightened out the phone # and Manuel had to call me to find the house. Tiny errors make a big difference. Overall, the experience was fine because the service man was so kind and helpful. I will try them again, but check and recheck the details."

"The work was done the same day, very professional knowledgeable plumbers. The price seemed on the high side but the water heater and the pan under it were leaking so I needed to have work done quickly."

"I call Hater Heater Express based on previous reviews. Jeremy Williams took my call and after I explained that I needed to replace my 18 year old water heater, he asked what time of the day would be best to come out and take care of my replacement. He explained that he liked to provide same day service and any hours I would be available would work for him. We agreed to meet at my house at 3:30pm and he estimated that the time to replace my water heater with a new one would take about an hour. He also provided an all-inclusive price to remove and haul away the old water heater, install a new unit. In short, Jeremy arrived on time, completed the install in under an hour and charged my as per his original quote. I highly recommend Water Heater Express of Lafayette."

"The job was clean, timely, and efficient.  I was glad to find a local small business to send the work to.  I would recommend them again for sure.  My only regret is that we waited 5 years to call them!  I can't believe how much difference having a water softner makes!  
I also have to say that I had had several estimates done the year before and their cost was right in the middle or on less expensive end of all the estimates - not so cheap that you wondered about the quality of the work that would be done or the quality of the softner that would be installed, but not so expensive that you thought you were getting taken advantage of.  The price was exactly right where I was hoping it would be.
"

"My heat pump/AC unit stopped working mid morning the day I was going to leave on vacation. I called Bassett to see if by chance someone could make it out that day, or at least I could get on their schedule right when I returned. She checked with one of their service crew to see if he could swing by my house right after he was done with his current client. He was there within 45 minutes and had made the repair within 30 minutes. Now that is what I call great service!!!"

"They took care of the removal and replacement of our water heater in a very timely matter and were very courteous."

"Nate and Bill worked quickly and efficiently removing and installing new water heater. Done and finished under two hours!"

"mMy boiler type furnace stopped heating the upstairs of my home.  I called Smith and Sons and was politely greeted.  I explained my issue and they scheduled a service call for Monday Morning between 830-9am.  Russ showed up at 845 and walked me thru my system and how everything worked.  He then showed me how to clear the vapor lock (air pocket).  When we were opening and shutting the valve's a water leak started.  Before Russ left all of the leaks had stopped.  15 minutes after Russ left the pressure relief valve started leaking again as well as another valve. I called Smith and Sons again and they had Russ call me.  He called a place about he parts and called me right back.  He was able to come back to my house that same day and install the pressure relief valve and make sure all of the other leaks had stopped.  This company did a great job and you can tell by the professionalism of their service man Russ that they truly care about customer service.  This companies info is now on my fridge.  I now have a HVAC company to call. "