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"They were professional and courteous. They explained what happened to my old water heater and if it was repairable or not. He gave me options and time to decide. They are also military friendly. Great job Hoosier plumbing."

"It went extremely well. The technician was professional and thorough. He spend at least 30 minutes with me reviewing the current configuration to ensure that the replacement water heater would meet our needs. We switched from a tank water heater to a tankless water heater and couldn't be happier. The tech did a great job with the installation and left the area clean and organized."

"The work was done the same day, very professional knowledgeable plumbers. The price seemed on the high side but the water heater and the pan under it were leaking so I needed to have work done quickly."

"The initial response was very quick and Jeremy gave us a thorough explanation of what to expect. The very next morning, he was able to come to our house, check out our water heater and go over everything that it was going to take to replace the old unit. We found that this company, Water Heaters Express, was very professional, knowledgeable, and had the experience that we wanted when it came to replacing our older unit. Could not believe how quickly the job was completed from start to finish!! Would absolutely recommend Water Express Heaters, veteran owned and operated!!!"

"We purchased the Fusion water softener. Very please with the finished product.  Our water is more cleaner and taste better.
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"Our heat pump needed to be replaced and our furnace wasn't as efficient as it could have been so we decided to replace it all. After a consultation Bassett recommended a system for our house that included a furnace and standard air conditioner. We also had zones in our house but because we have an open stairway (in a not that big house) they also recommended doing away with the zones. We went with the recommendation and that first winter (last year) our house was so cold in the winter months. We were told that by letting the fan circulate all the time it would eliminate cold spots. What we didn't realize is that they never inspected or evaluated our current ductwork. It is undulated and as a result the air that circulates is always cold. The upstairs is cold and without a quartz heater in our family room, it too would be cold. We called them back to check and we were told that it seemed to be working fine. Putting a thermometer in the register said that there was heat. Later, in this summer my husband talked to them again anticipating this winter. We were told we might want to go back to having zones. It would only cost us another $1,000 or so to make that change. 

As for installation, that was done very professionally and neatly. They were prompt and polite. I would say to do your own research before Bassett ever comes and be prepared to make a decision based on that rather than what they may recommend. If I could figure out how to put that old furnace back in, I sure would. It worked much better for winter heat than this one does."

"They took care of the removal and replacement of our water heater in a very timely matter and were very courteous."

"Nate and Bill worked quickly and efficiently removing and installing new water heater. Done and finished under two hours!"

"We've been using them for years. They have always provided great service."

"Quickly after purchasing Angie's List deal, the owner called to schedule an appointment, which was a few days later. The installer showed up on time and quickly assessed the situation of my current heater and it's location. Due to my water softener partially in the way of the heater, he decided to remove the door to the closet instead of moving the softener, which saved him time and me money. After checking the dimensions, he was able to reuse my old heater stand, which I also appreciated. With the new water heater designs, he had to do some slight modifications to the copper lines to the house for proper fitment. After making sure there were no leaks, he reinstalled the door and checked to make sure it operated correctly. Overall, he did exactly as he said he'd do in the time allotted for the appointment. I will certainly call Simply Water again for any plumbing needs."