Get matched with top drain line breakage camera locaters in Tome, NM

"Job done right, good customer service. Good communication. Kitchen drain cleanout fom roof."

"Mark arrived within a few hours and successfully augered the drain, found and removed the obstruction. This is a rental property and he called me immediately to report the results and even sent me a photograph of the obstruction. (a toothbrush!!? )"

We are your local system expert. Servicing HVAC and plumbing equipment in the Albuquerque metro area since 2024.

"The crew did the job, digging up and replacing 40 ft of main water line from the city line to the house, including installation of a pressure reducing valve. Overall COST was pretty expensive for labor considering the PEX tubing for the water line was the pretty much the only parts needed minus the pressure valve. I realize they go by a book that determines cost before work is actually done, though and I agreed to it. Kinda hard to get other estimates when you are in a pickle and need water in your home going asap during the holidays. Job got done and the 2 workers were nice guys. One complaint is I asked if there was a Veteran's Discount and they did include it but it was LESS THAN a 3% discount off the subtotal. Taking a star off for this and another for high labor cost."

Iron Horse Plumbing and Heating is a local, family owned plumbing and heating business serving Albuquerque and the East Mountains.\n \nWe pride ourselves on quality workmanship, clear communication and professional plumbing and heating solutions that stand the test of time

"Steve showed up the same day after he had finished another job in the evening. Pinpointed the exact location of the leak and marked it. The next day we had the plumbing company come in to do the repair work."

"Provider is friendly and very professional. Provided top notch service.  Leland is the real deal.  I advise you get this guy if you have issues with plumbing.  He really knows his stuff.  Will recommend to others.
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"The guy came out and we were talking a little bit. He said he had been in business a long time and there were a few things that he said were correct. It was the original water heater in the house and if you drained it, it was not going to seal back it.  The way he demonstrated it did not seal back up and he told me it was imminent that I got that water heater replaced. It was of urgent nature and it was not running properly and flames must be shooting out of the water heater case it was dark. I got the impression that he would sell me the most expensive water heater for about $1300. So I did not call back and I did not do anything with them. He was very nice and he did what he did sort of efficiently. He knew what he was doing but as far as the recommendation to purchase the water heater because it is going to burn down the house, I don’t take it very lightly. That was scary. He did not do what the package entailed. The package entitled draining the water heater and checking the facets outside and he never checked the facets. The price was what attracted me."

"Excellent work. Very professional technician. Followed COVID safe protocols."

"I'll list the pros first
1.The provider was good to call when he was on his way and came within the time I was given he would come.
2. He fixed the clog within 30 minutes
3. He was good to clean the water from the laminate flooring.
The cons
1. When I called for service I wasn't sure if I had mistakenly called a home even though Angie's list had connected me.  It took a few minutes to try and decipher if I called the wrong number and/or the person didn't speak English. Also the phone connection was not  good and I couldn't hear all that the person on the line was saying I was ready to hang up when the lady then spoke up clearly and asked me not to hang up.  It got better after that and she asked my address and asked what I needed. I said that I had a drain that needed clearing and in the past a snake had been used. I was also quoted the $89 for the service  
2.  When the provider got here and checked the drain he then said he would have to use a longer snake to get to it.  We said ok, not knowing that if you need 30 feet of snake that it will cost an addition amount and he didn't offer the information. The price quoted was $89.00 dollars and I ended up paying $123.   
3.  What happened to the 10% senior discount?  
I would suggest letting customers know that there is an additional charge for using a longer snake and also giving them the discount that is advertised.  We would be happy to give a better review if the amount quoted or the senior discount would be refunded.
UPDATE:
I would like to update my review on this company.  The provider contacted me immediately and rectified the price cost from $123 to $86.  The error was in the customer service representative that failed to tell me the cost would be more for using a mechanical snake which extends longer into pipe.  He apologized for not telling me at the time of service thinking that the representative had already explained that.   I would refer this local company to anyone that needs a drain unplugged or snaked.  Thank you for your service."