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"This was by FAR the best experience I?ve had with an HVAC company. Customer service line was quick, easy and helpful. The service tech Ronnie Austin was very knowledgeable and professional. He answered all of my questions with patience and I was able to understand everything he explained. I now have more confidence in my system and services. I will definitely remain a customer for years to come and give many recommendations. Thank you Annette Hales !"

We are a family owned and operated heating and air conditioning company for residential and light commercial. We offer installation, repairs, and preventive maintenance agreements. We accept Visa, MasterCard, Discover, and American Express. Financing through 1st Franklin Financial.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"The guys were on time, very professional and kept us updated on every aspect of the service that they were providing.  No surprises, excuses or mess.  Would definitely recommend them to all my friends.
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"I cannot speak highly enough of David and his team. When I got a moderately high radon reading on the home I was selling, I had to take care of it quickly so that my closing could go through. David worked me into his schedule and came to my home the day I called. He was delightful, did a thorough inspection, and gave me an estimate. I subsequently got an estimate from another vender, and it was $1,000 more! Not only that, but David had figured out a way to perform the remediation without installing unsightly pipes either on the inside or outside of the house. This involved him working in a very shallow attic space to run the pipes up through the heating ducts, but he was happy to go the extra mile. On the day of the work, David and his wonderful assistant Ryan arrived on time, and spent the better part of a day installing the system. They were convivial and professional without being the least bit instrusive  - I enjoyed the experience! After the installation, David explained it to me in detail, and left a radon kit so that my buyers could check the new levels. Not suprisingly, my buyers are more than happy with the results. If you need to have this job done, call David. You won't regret it!
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We offer the Best service and installation of heating and air conditioning systems in North Alabama and Southern Tennessee, A while maken sure that our valued customers do not have to worry about over paying for services they don't need!!

"They came out directly and isolated the problem, a leak in the evaporator coil. They gave me a quote to replace the coil. They also gave me a quote to replace the entire system which was much lower than a quote I had received from another company. They replaced evaporator coil and the system is working fine now. Their work was done with the utmost courtesy and professionalism. - a good experience, a pleasure to do business with this company."

"New installation went well. I was a little upset that only 50% was covered being that the unit was 19 years old. I'm sure that parts for something that old would be hard to find. Replacement was recommended."

"There is Donald Bradford Painting & Repair. I never got anything good from him. His quote, I think he was doing a lot of the stuff here. He goes by Cobalt Roofing and Construction by the way, he has 2 names. I could never get all of the information from him. I don't have a total price. I have pricing, I never got a quote on the roofing and front rails, I never got my quote there. That was about 12000 dollars but I was missing a lot of the price. I was missing things from him. He failed to get back with me on things and when I tried to communicate with him he would never answer my phone calls. I started sending that he would answer an email once in a while, I had a question about the windows he proposed and he didn't respond to me, he had the supplier respond which was okay but I would rather heard from him. I didn't get a warm fudgy feeling about him and responsiveness.

He gave me the painting. He didn't give me the roofing. He never gave me the roofing and siding. I changed a bit on that but siding was not applicable. He never gave me a quote on 2 areas. I have a complete pricing on him. He was a nice guy, when he came over, he was a nice guy. That was fine, he was good. He knew what he was talking about and stuff. His problems are in communications and following through. He doesn't do well in customer support or customer communications. The pricing is incomplete. I would not use him, no, because when you are doing a project, if you can't communicate with the people who is the first person in charge of the project then that's bad. I want somebody I can get a hold of to talk to about my concerns if there is something that I don't understand or don't like. I want to be able to talk to him. If I can't talk to him then they don't get anything from me."

My name is Trevor, and my wife is Tiffany. Our business is owner operated and insured. We offer residential plumbing services, fencing, professional house cleaning, decking, HVAC services, etc.