Get matched with top water heater repair or service pros in Waterbury, CT

"Tom called promptly after I posted the project at 7PM Monday night. By Tuesday at 3PM I had a new water heater installed and working, and at a good price. Very professional. They arrived early and there were no (bad) surprises."

"Technician was friendly and helpful; reviewed hot water heater and suggested that it may be covered under warranty (which it was); did the additional work of calling into the distributor with serial # of unit to verify unit was covered and saved me the cost of a new unit; would definitely hire again!"

"Fast service replaced water heater next day after my call will use again!"

"Very knowledgeable plumber. Willing to do beyond what is needed to accomplish task ( removal of water softening system) Very fair pricing."

"There's really not that much I can say. The two men who arrived both put booties on, which was nice. One of the men ran a test for chlorine (found some) and to determine if I had hard water (I did). Normally I wouldn't have allowed two workers, since I've been burned in the past by theft. It's a common strategy for one worker to turn the water off and while you are watching the man who is doing the inspection and repair work the other is looking for items to hock. But these two seemed honest enough. After all was said and done the disposer was beyond repair -- something had "snapped." The disposer was relatively new so I wasn't about to purchase a new one. The man said he had never seen a disposer vibrate that way, but I had researched it online and it's not too uncommon. ???"

"They were available on a Sunday to fix my water heater and even came earlier than promised. Tony is a great tech - felt very comfortable with him."

"Service was done well and timely"

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Feel free to book online with us today!\n

"Extremely helpful and professional. Made sure my warranty on water heater was covered. Did a great job!"

At Heritage Heating & Air, comfort isn’t just what we deliver—it’s who we are. For nearly a century, our family has provided dependable, high-quality heating and cooling solutions. Now in our fourth generation, we continue a legacy built on craftsmanship, trust, and doing things the right way.\nWith 96 years of experience, we combine time-tested knowledge with modern technology to deliver reliable, efficient HVAC services—from maintenance and repairs to full system replacements. Every job is handled with care, precision, and pride.\nAs a family-owned and operated company, we treat every customer like family, offering honest recommendations, transparent pricing, and service you can count on. We’re proud to serve your neighborhood with the same integrity that has defined us for generations.\nAt Heritage Heating & Air, your comfort is our heritage.