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"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Aire Systems of Campbell and Saratoga truly sets the standard for exceptional service in the HVAC industry. Alton, the owner, went above and beyond to ensure I understood every aspect of the process, from selecting the right system for my small home to navigating available rebate programs. His expertise and dedication to customer satisfaction stood out as he guided me through the rebates step by step, emphasizing how beneficial they are despite the effort required. What really impressed me was Alton’s commitment to follow through—he’s not just selling systems, he’s supporting his customers well beyond installation. Daniel, the team lead installer, was equally remarkable. Always punctual and professional, he demonstrated a level of care that extended beyond the job itself. He kept me informed daily, explaining what was being done, what to expect next, and how long it would take. Knowing I had to leave for work, Daniel kindly spent time with my dogs, making sure they felt at ease while he worked. It’s rare to find a company that combines technical expertise with such personal care. Aire Systems, with Alton and Daniel at the helm, earns my highest recommendation!"

"These guys are AMAZING! They replaced a furnace and overall I was VERY <br /> IMPRESSED. Their prices were great, their service was 10/10 and overall <br /> very professional and trustworthy. I rarely review, but I feel good <br /> about recommending them because I know you will be in great hands. <br />"

"We recently bought a loft in Oakland which came with a very old furnace that needed to be replaced. Arturo and his crew at Airstars were awesome, very communicative about what needs to happen and they were efficient! They replaced our old furnace fast and left everything super clean. The new unit runs great! Definitely 5 star. "