
Serving Waltham, MA and surrounding areas
Approved
In business since 1977
Free estimates
Emergency services offered
"They diagnosed and repaired it quickly."





+2


Serving Waltham, MA and surrounding areas
Approved
In business since 1977
Free estimates
Emergency services offered
"They diagnosed and repaired it quickly."





+2

Serving Waltham, MA and surrounding areas
Approved
In business since 1998
Free estimates
Warranties offered
"He was timely, professional and responsive. He clearly knows the technical aspects of the trade and provided us with a lot of information about the equipment he would be installing and how it would work with our existing ductwork. We did not care for his sales approach because he tried to sell us on things we did not ask for and did not need. He tried to sell us on a humidifier for the system which we really don't need because we live right by the ocean where it is quite humid year round, even in the winter. Adding humidity to our house could cause problems with mildew or mold. He also tried to sell us on replacing our hot water tank for a more efficient model even though ours is only 5 years old. We got the feeling that he was trying to pack as much sales onto the heat loan program without really thinking about the customer's specific situation, and that put off me and my husband from wanting to work with him. At the end of his sales presentation he decided on the spot he would give us an unspecified discount. We did not like this high pressure sales tactic. We had not received other quotes yet so we declined to decide on the spot. He emailed us a couple days later offering a 10% discount if we decided by a certain date a couple days later. We decided to wait beyond that date so we could get more bids.
Joe's quote was $2000 higher than a quote from another installer who has equally good reviews on Angies list. Both quotes were to install the same equipment, however the second installer included the cost of converting two unused ducts into returns and installing a pass though in a ceiling to help balance our system. I shared this information with Joe, and he responded by saying he would beat their price by $100. It goes to show that it pays to shop around.
As Airco's good reviews on Angies list attest and my interactions with him, I am sure they would do quality work, but my husband and I were totally put off by his sales and pricing approach and did not want to work with the company as a result.
"





+4

Serving Waltham, MA and surrounding areas
Approved
In business since 1928
Emergency services offered
Warranties offered
"They were extremely responsive and professional. Someone was dispatched to my home within 24 hours. He accurately diagnosed the problem - that the condensate pump had failed and needed to be replaced. He offered to replace it immediately because he had the part on his truck. The price quote ranged from $1350-$2100 depending on length of warranty I preferred. This seemed extremely high because I had the part replaced once before 3-4 years ago by another company for approx $400. I mentioned that to the installer; he indicated that the price was the price and he was sorry he couldn’t lower it. I found the identical pump online for prices ranging from $35-$75! It looked like an easy swap, so instead of paying Rodenhiser, I ordered the part from Amazon, received it the next day. I have zero experience or training and was able to swap it and fix the problem in literally 10 minutes. I understand that service companies need to charge for labor and mark up parts costs, but a repair I could do in 10 mins for under $50 should not have carried a $1350+ price tag! This was very disappointing, and I will not use them again."





Serving Waltham, MA and surrounding areas
Approved
In business since 1962
Free estimates
Emergency services offered
"The service was fine, we haven't had any problems since."

Serving Waltham, MA and surrounding areas
Approved (Corporate)
In business since 1967
Free estimates
Emergency services offered
"I've used this company for a few years, beginning with an issue I had where I needed some emergency assistance with an a/c system leaking water into the house. They fixed the issue and it cost far less than I thought it would. I've also used them for a couple heating repairs, annual furnace cleaning and a/c maintenance. I am about to hire them again since the a/c system is dying and it will need replacement since it's more than 20 years old. I would highly recommend Unique Indoor Comfort to anyone in need of a good HVAC/Heating company."





+6
Serving Waltham, MA and surrounding areas
Approved
In business since 1989
Free estimates
Credit card accepted
Live Your Most Comfortable Life with a Company You Trust.\nWe offer Same Day Service and Next Day Installation!\n\nSila has been the center of delighting homeowners since 1989, with our team of engineers, certified technicians, and system designers that are proud to deliver the highest level of expertise in the HVAC industry. Whether it?s a repair, replacement, installation, or service, we have an unwavering commitment to keeping you and your family comfortable and safe ? season after season.\nWe guarantee satisfaction and are proud to have earned over 7,000 ?A? ratings on Angie?s List and its prestigious Super Service Award!

Serving Waltham, MA and surrounding areas
In business since 1989
Free estimates
Emergency services offered
"I bought my unit from NETR in 2018. It worked fine until we discovered it wasn't blowing any cold air. I made the big mistake of hiring someone a family friend recommended and they diagnosed it incorrectly and then basically disappeared on me. Anyway, it took a few weeks but they repaired it today and I was impressed with their courtesy and getting the job done very quickly and successfully. I felt like I was being dealt with honestly. Thanks, Jared and Jack. I should mention I paid about $300 for the refrigerant today. I don't know what the final cost will be but probably a bit over $1000."





+9

Serving Waltham, MA and surrounding areas
In business since 1986
Free estimates
Credit card accepted
"Paul was incredibly professional. He gave me a very competitive quote and completed the job just as he said he would. I would highly recommend Paul to anyone in the area looking for tank repair and replacement."




Serving Waltham, MA and surrounding areas
In business since 1980
Free estimates
Emergency services offered
"I bought a really nice regency gas fireplace from South Shore Fireplace and couldn't have been happier with the way they treated me and completed the installation. They were the most attentive and considerate companies I approached which is why I went with them. We couldn't get the time of day from other fireplace stores. These guys were right on the ball from the start. Spent a lot of time going over the different stoves and options that go with them all. The installation was scheduled and went very well. Installers were very thorough and clean. This was a complete installation, needed the chimney as well as the stove. Everything was done perfectly and I couldn't be happier. Recently, the stove I picked had a recall and I was informed and updated by Scott as soon as he had news. This actually went on for a couple of months but Scott would contact me every couple of weeks and let me know what was going on. When the replacement part came in, they scheduled the work IMMEDIATELY and I met Jon, one of the senior techs and installers. Jon was on time, meticulous and thorough. Very clean and organized as you would expect a master craftsman to be. The repair went very well and made my stove run better than ever before. When your happy with a job someone does for you, you hardly ever write a review but something turns sour, people can't write one quick enough. When I need something done, I go online and read all the awful reviews of probably great companies so I do not hire them. This review is for all of you that are like me and come here to get the low down on a business. Do not hesitate to go with South Shore Fireplace. It is very hard to find craftsman who really care about what they do and also so nice to deal with. South Shore Fireplace will be my go to guys for the rest of my life. Love you guys - job well done and sincere thank you for your continued support throughout the years."





+40

Serving Waltham, MA and surrounding areas
In business since 2010
Emergency services offered
Credit card accepted
"We own a home-based business which relies heavily on our computers operating efficiently. We have had a service contract with another computer repair business for several years. Recently when we were having problems with our computers, we tried contacting our service contractor multiple times. He never responded. Feeling frustrated, I contacted James at North Alabama Technical Services and explained our situation. He instantly came to our rescue. He "cleaned-up" our computers and took care of all the problems we were experiencing. He went above and beyond to help us in our dire time of need. We would strongly recommend James and his company for computer service needs. We have now retained him on a service contract and are looking forward to working with him in the future."


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