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"Joe responded within an hour on New Years Day to my quote request. Discussed the problem with the well water exchange tank and sent him pictures. Had a quote the next morning and Joe was here to complete the project within a week. While here Joe was more then willing to give us ideas for some projects as well. We will be using him for future plumbing work. "

"They did a great job, cleaned out clogged pipe but later it was again not working they came back and were here till 830PM and made sure all was working and only charged us for first visit. We need to get our old cast iron pipes replaced and we hired them to do the job. The price quoted seemed reasonable and fair. If you need a plumber I highly recommend this company"

"I had an emergency, they were out the same day, and replaced my well pump. They were by far, the best company I have ever had! Extremely knowledgeable and reliable!"

"Lucasz of Euro Plumbing was excellent. Instead of recommending an expensive replacement he told us about the faucet manufacturer's warranty and suggested we contact them first. I received a replacement part and made a second appointment for the repair. Lucasz was on time, neat, efficient, answered all my questions, and suggested ways to clean the hard water stains on the faucet. Lucasz is also a really nice guy. I highly recommend them. Lucasz is also a really nice guy. He was on time, neat, efficient, answered all my questions, and suggested ways to clean hard water stains. Lucasz is a really nice guy. Highly recommend them."

"Marshall Services was great!"

"QUICK, FRIENDLY, and CHEAP!! First, AJ called me within 30 seconds of me texting him asking for an estimate. I sent him a photo of our water leak issue and he immediately responded. He actually explained that we could probably handle the repair ourselves if we were up for it, instead of paying him or someone else. He then walked us through every step in detail and made sure we were comfortable with the directions. So in the end, it cost us $0 in labor and only a small amount for materials, and really demonstrated AJ's integrity and generosity!"

"technician was affable and competent. however initial quote was outrageous and negotiate price still exorbitant, even taking into consideration of the day of the week. 1hpur labor and $30 worth of parts does not equal $ 374"

"I wouldn’t be writing this Review if one thing would have happened, TALK TO ME. Don’t place the answering service in the position of telling a Customer that the Supervisor has left for the day at 2.45p on a Thursday. Especially when the Horizon repairman had just fried our whole cooling system, including the thermostat!! What started with a bad fan motor in a new AC system that was only 3.5 years old in a $10,000 system, for which we had waited 4 days for the new motor to be installed. Add to that the fact that the repairman told me he would be at our home at 8.30a and didn’t arrive until 11.30a - after having to use a vacation day to wait at home for them to arrive. Then telling me this will be ‘quick’ all I have to do is switch out the motor by mounting it and plugging in the new one. Hours went by, nothing. He comes in to test the thermostat and it is non-responsive. He tells me to get new batteries, which I did. Then asks me, “these are new?” To which I say, ‘of course’ - you watched me take them out of the box. Then he goes out to his truck for the next 1.5hrs, supposedly speaks with his Supervisor and comes in and tells me that he has fried the system. I reply by saying I will be calling a senior person to speak with them. Called 4 times and never spoke with anyone. Each time I waited on hold for an extended period of time. Each time, I was then told by the answering service that someone would call and never did. Then at 2.45p I am told “everyone has left for the day” and no one would be calling. This was a Thursday, I had been home all day and no one would speak with me. We remain without an AC system, no plan, no calls - - nothing!!! If I could rate them a ZERO, I would,"

"(UPDATED REVIEW)Another company referred me to Zoom Drain when I had a sudden backup into the basement. It was an emergency and the Zoom team arrived quickly. It was clear that there was a blockage (wipes — don't flush them!!!) and that the house drain and curb trap were dislocated and would have to be dug up and replaced. For the immediate problem -- unblocking the drain temporarily so the house could be inhabited -- they offered a choice of the cheaper snaking and the more expensive hydrojet treatment, which they said would leave the pipe clean. Of course I took that. It didn't clear the drain and they didn't try the snake, saying that it wouldn't fit through from inside. I paid $563 for this failed job, figuring that the clog was impossible to clear. They said the $563 could be applied to the cost of digging up and rebuilding the drain and trap, and gave me an estimate for $13,000 emergency service (or $10,000 if I could wait until the next week). Thinking it could be worth another try, I called a local plumber, Goodman. They snaked it from the inside and unblocked the clog. They said it didn't make sense to jet first in my situation and explained why you would snake first and then escalate. They charged me $165, and also gave me an estimate for the repair job that was less than half of Zoom's. Though I didn't end up using them, it was at least in line with what I now know is the normal price. The application of the $563 to a $10,000 bill would still have been around $6000 too high! Now, I want to mention that the Zoom workers seemed very nice. Maybe they're just following instructions from the company. I just don't appreciate the practices of a business that seems to take advantage of the customer's desperation in an unfamiliar situation to upcharge them and overcharge them, at least judging by my experience. UPDATE: Zoom Drain has apologized for my experience and refunded me the full charge. I have adjusted the letter grades accordingly."

"Hismael and his crew replaced and repaired my old, cracked cast iron stack pipe, and repaired the backyard drain. They went above and beyond, navigating the tiny crawlspace under the house to run all new pipes. He was such a pleasure from start to finish, great communication explaining everything as they worked. Plus, his prices are amazing! Highly recommended and I'll be calling them again for future work!!"