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"Charles and Kevin were outstanding! We were very impressed by the notifications to allow us to know precisely when they would arrive. They were very clear throughout the process on what was required, what the process itself entailed, the cost, and how much time was estimated for the project. In addition, they were very professional and friendly! We would highly recommend Charles and Kevin!"

"Tried to schedule a routine maintenance appointment available to customers who signed up for service plans, but Len could not follow through with their commitment three failed/rescheduled appointments in a row!! Each required four hour commitments from the customer. I tried to communicate with dispatch and customer service but unfortunately I don’t think these two departments have an open line of communication between them. I would not recommend for anyone to work with or engage with this company. Len did not follow through on their half of the commitment and disrespected my time as an in office working professional."

"They were very professional. They showed up on time and did a great job. I was working from home and they caused minimal noise and disruption."

"The technician, Marvin, could not have been more professional, knowledgeable and efficient. The main issue we wished to resolve was changing the shower. Marvin communicated the process involved, project pricing and returned on the second day with necessary parts to complete the job. The entire experience working with him was seamless and was a great way to start 2026!"

"Roto Rooter did an awesome job replacing my main line. They worked all day and night to get the job done. Quality work at a great price. Again a huge thank you to Roland, Brandon, Wayne, Umasis, Dillion, Cliff, Damon, and Thomas. Awesome job ! Tight spot and a deep trench. Happy Holidays ! Hope you get some rest."

"Great service. Very thorough. Called them again to do an HVAC service. Very satisfied with FH Furr. I highly recommend this company."

"They did a good job."

"Within 24 hours of my posting the need to replace my water heater the work was done - very efficient and easy!"

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.\n