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"Everyone from Presidential has been friendly and helpful -- great customer service! Glenn came to our home to discuss options to replace our furnace (fuel oil) and AC systems with a heat pump. He immediately understood that we were looking for a heat pump eligible for the new tax credits (unlike another company, who only provided estimates on what they had in stock). He prepared the estimates for 3 different models on site, and he noted that the heat pump eligible for the tax credit would cost about the same as an older model (unlike what the first company told us). We were able to schedule installation quickly, and then the adventures began. Harvey and Andre were here for 12+ hours...because a wire was either never connected at the factory or came loose during shipping. We also had to replace a defective line from our house to the unit. While it was a complicated install (not the fault of Presidential), we rec'd great service from hardworking staff members. Highly recommend!"

"Polar Bear offered a competitive quote, and what seemed a good solution for a somewhat tricky roof install for our AC. Problem is that we asked for a higher ton unit, fearing their initial recommendation would not be strong enough, but they did not follow through on that and installed a smaller unit. Lo and behold the AC does not work sufficiently for our home. They say it is because of poor duct work in our older home. That may be part of it, but the system cools worse than our old one did, before it conked out. After spending $10k on this system just a couple years ago, we just spent ANOTHER 10k for installation of supplemental AC systems (by another company) so our house can actually make it through the DC summer. Now our main floor cools great, but the upstairs, which relies on the AC system that Polar Bear installed, still struggles. I've had Polar Bear come out multiple times to see there is anything they could do to make the AC work better, and other than top up coolant, they haven't offered solutions. I'd not use them again, had more positive experience with another company that I just also reviewed here."

"the process was better than I expected. The sale man knew what he was talking about . The installation crew had worked for the company a long time and were also very knowable . When we could not understand a few things they sent out a serviceman just to show us how it works. They also directed us towards financiers and reabate availability."

FULL HVAC REPAIR AND REPLACEMENT- ALL HVAC MAKES AND MODELS OF EQUIPMENT. Professional HVAC technicians in the DC-MD-V area. Knowledge, Tools and Skills at your service. HVAC Superior knows how much you and your family depends on your A/C and Heat service system, so we make sure it continuously provide an excellent performance.

"I was impressed by how hard working and thorough the workers were. They hauled the old gas water heater out and got the new one installed promptly and did a neat job. They reconfigured an awkward gas pipe near my washing machine, replaced an exterior gas hose with a UV resistant one, and checked all gas piping including our gas fireplace. We were very pleased with the end result and appreciated the fair pricing. Highly recommend."

"It went very well. After another team had come out and been unable to identify the source of the leak, Nabil (from the HVAC side of the business) was able to correctly diagnose the leak source as the humidifier within about 10 seconds of entering the mechanical closet. Nabil and his assistant corrected all the associated problems within 45 minutes. Both Nabil and his assistant did an EXCELLENT job and brought us some much-needed peace of mind."

"Outstanding. Same day service and had replacement part on hand. Highly recommend this company."

"The service that they provided was good and we would call them again. The driver arrived at our home on time and we got to the airport with no problems. I would just recommend calling them a day or two before your trip to confirm."

"Very well. I love working with Kurt. He's thorough, thoughtful, attentive, and seems thoroughly on top of the issues. We did not have a "smoking gun" prior to calling Kurt - we wanted to just have our home inspected just as a precaution, given our allergies - and he didn't find any huge problems during the inspection or actual work. Issues were confined to the basement and were easily fixed in 1.5 days. Work was performed promptly, professionally, and very neatly by Kurt's team. I found Kurt conservative in his approach, not going in search of a problem where one didn't seem to exist.
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"I needed the splash guard replaced on my 2007 Honda Civic in a hurry because it was dragging on the ground. My boyfriend and I have been regular ABS Unlimited Auto Repair customers for about two years, so he called them on Columbus Day to see if they could squeeze me in. They said to come right in. When we went in, Tom took a look at it, called the Honda dealership and ordered the part. ABS had it installed by the afternoon. The service was great.
The extraordinary part came when I went to pick up the car. My bumper had become detached on the drivers side a few years ago when I was parked at the Metro. ABS professionally reattached the bumper at no charge...without even telling me! I continue to be delighted by their excellent service. Everyone on the staff is very friendly and helpful. Thank you ABS!!!


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