Get matched with top water heater repair or service pros in West-bethesda, MD

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"Service was completed as expected. Fred came with his son promptly in the morning. He first assessed the issue and made a recommendation for the repair. The work seems to be of good quality. Final price was just as quoted. Fred was very professional and quite personable. Overall I’m happy with their work and excellent customer service. Highly recommended! I will going to Fred for my future plumbing needs."

"Very professional service. They gave transparent quotes upfront. Replaced both water heaters for me quickly and smoothly."

"The repair man was a Burmese guy, Joe, and he did an outstanding job changing the anode bar and removing the sediment from my water heater. This should extend the life of the tank. Joe showed up 10 minutes early and finished promptly. He worked hard and had the necessary supplies and tools. He knew what he was doing. I would glad to use Joe again in the future!"

"I had to replace a water heater quickly. Gave me a competitive quote with a water heater with desirable specs within a day and scheduled me the day after. Technician was knowledgeable and efficiently performed the work. Water heater performs just fine. Cleaned up workspace and took a few mins to walk through water heater and maintenance after."

"We needed a water heater replacement due to a leak in our existing unit. The company came out promptly after our phone call, provided an estimate, and came back first thing the next morning with a new water heater to install. The owner and staff were patient in answering any questions that we had and did an amazing job cleaning up after they were finished with installation. They went above and beyond to ensure that we were very satisfied with their service. They never made us feel as if they were rushing to complete the job. We would highly recommend them!"

"Mr. Rema arrived on time Sunday morning to update my water heater. He installed an expansion tank, duct work and replacing the piping to the thermostat on the water heater. He did an excellent job and took his time. Mr. Rema also went to the local hardware store twice to pick up the material that was needed. The only reason I didn't give him an A was because he quoted me a price at the beginning and then went done on the price and then tried to go back up to the original quoted price. After talking with him he decided to keep the price at the lower amount that he quoted."

"This was a last second thing. Our hot water heater died on us. Left him a message on Tuesday afternoon. He showed up first thing next morning. Right on time. Discussed the job and he gave me a estimate with a small window. And he said he could have me back with hot water in a few hours. Sure enough less then 3 hours later I’m back running. Very good and clean job. Very professional with all aspects of the job which was nice. Best part of it all when it’s time to pay his his price was barely over the low end of his estimate. Everyone else would most likely been barely under the top end of their estimate. So a very good clean job done as a rush for a good price."

"Was looking for a company to service/maintenance. Called them and shared my concerns. Scheduled and appointment within 3 days. Technician was polite and professional. Could tell he knew about AC unit and his profession. Fair cost/pricing Highly recommend."

"Pohlman responded quickly when my water heater leaked and quickly replaced it at a competitive rate. I asked for multiple quotes and they were one of the first to respond. I appreciate the work, although I would have preferred to know which water heater was being installed before they put it in."