Get matched with top water main install, replace or repairers in Westerville, OH

"Unprofessional and Unreasonable pricing. I hired them last week to connect a refrigerator water line and move the water heater lines slightly away from the unit. While they did install a new shut-off valve and adjust the water heater lines, they failed to replace the existing copper refrigerator water line, even though it was very short, tight, and clearly not suitable. Instead of recommending a proper replacement, they tried to reuse the old copper line. As a result, the connection started leaking immediately when I pulled the refrigerator out, which is exactly what a professional should anticipate and prevent. The billing was also an issue. The technician arrived around 1:30 PM and finished by about 4:30 PM, which is roughly 3 hours of work, yet I was charged for 4.5 hours on an hourly basis plus parts. I had received other quotes for the same work in the $350?$450 range, but Jack L Plumbing charged $670, making them significantly more expensive with no added value."

"The service, price, quality were truly A1 from this family run business. The boys were on time and worked as if the water line work was for their own property and not mine. Professional and courteous at all times. This is a perfect example of why I try to utilize a business such as this and avoid the giant impersonal outfits you all know. Should I need their type of services in the future, A1 will be the ones I call. Great Job!"

"Rickey was great. He was very polite, friendly. Explained everything. Fixed what was needed to be fixed. Did an excellent job. I would have him back to fix any problems. Good Job Rickey!! 👍👍"

"Great job!"

"We just had had to have a new furnace put in because of course when it was very cold ours went out. We called Logan and they came out the next day. Ryan was very nice he walked me through everything we would get how it worked and how much it would cost. Once we decided on what we wanted they fit us in right away. Kyle Q and Hakim were at our house all day and finished in 1 day. They were very nice cleaned up everything and the Kyle went through everything with us to make sure we understood everything! They have all been very helpful and I would recommend them to anyone!!"

"Terrible service. Unknowledgdable techs. Claimed they fixed furance and heat would come back on shortly. It nevet did. I immediately called.Logan. They were evasive and would not do anythinj."

"The service was performed by one of the field managers, who did the job personally, so I didn’t have to wait all day. He was very efficient, and very professional. He also made some recommendations that could save me money down the road. His name is Jason, and I couldn’t be happier with my experience. If anyone is undecided about who to hire to do any kind of work, you won’t go wrong with Mr Rooter. Will definitely be calling them for any future projects I may have.."

"They did a great job and came back the next day to do the work as it required two individuals"

"Replaced a leaking outside water service line. Very quick response and completion of the job. Listened to our needs and did their best to meet our expectations. Definitely would use them again if the need arises."

"So pleased with BCI.! Jay worked with me to work around my schedule. The plumbers who did the job were not only efficient, but they were so polite."