Get matched with top fire or smoke damage recovery pros in Whiteford, MD

"I hired Best Air Quality and Restoration to clean my dryer vent. I was very pleased with their level of professionalism. All my questions were answered without hesitation. The price was fair and affordable. Dennis, the technician notified me of his expected arrival time. He was very nice and pleasant. Dennis explained what the job entailed and completed the job within an hour. There was no excess lint or debris in my home to clean. I would recommend Best Air Quality and Restoration to others to experience for themselves. I intend to use other Best Air Quality and Restoration services again in the near future."

"My house was destroyed in fire and Mike was on site the night of fire and secured the building the next day. They got whatever was salvageable. Their truck came in the next day with our items, clothes dry cleaned and all! They always called or texted back immediately, their customer service was wonderful. When the house was finished they let me pick out everything and did exactly what I wanted. I even let them do a black splash on their own which I love now. They rewired the house, new doors and everything. They totally increased property value about 75 thousand dollars for our house. They are amazing people who do is all!"

"I am moving into a home that the previous tenants smoked inside for 6 plus years. Just imagine the filth! I contacted Flood and Fire Response and they came out the next morning to give me an estimate. I called them that evening once I got the approval front the home owner and they changed everything around to get out to the home the following morning. I woke up to INCHES of snow and so worried they may cancel. Not only did they not cancel but they showed up on time and did AN AMAZING JOB! I was going to cancel the lease but now, I am happy to say that thanks to Flood and Fire Response I can move in tomorrow!"

"Bill was very responsive and did a very thorough assessment of the water damage. He provided a detailed estimate for the work at a fair price. My homebuilder agreed to repair the damage and I didn’t need to hire Flood Crew LLC. I would hire Flood Crew LLC in the future if needed."

"911 Restoration was a joy to work with. 
I had a leak in my kitchen due to a roof problem. 911 came over within a couple days of me calling. They were very professional and quick to assess the damage and determine a solution. I was given a quote the next day, which was very reasonable. For 2000.00, they patched and tarred the roof, they broke down and replaced drywall. They also offered to paint the other kitchen walls to ensure they were all the same color. I was elated to know my kitchen would look much better after the water damage. The team showed up on time and completed the work diligently. The work was done in one weekend. The water damage was gone and my kitchen looked so much better than I had envisioned. I am so grateful I found 911.
5 months later, there is no more water leaking in my kitchen. The roof repair was a success.
I will definitely be using 911 Restoration in the future for other repairs and upgrades. 


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"The service was good. We just paid the $59 Big Deal. They were great and professional. The price was fine."

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

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Tyrone from Professional Cleaning Restoration help me understand the insurance claim process, provided a wealth of information about the damages and the best approach for remediation. Their costs were reasonable and they were prompt, professional, and helpful.  In a stressful situation, Tyrone provided the support needed to help get through the process and we were even able to joke about a few things.  He is a great person to work with and I would recommend this company for restoration services.

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"Did a great job , customer service was really good . My new bathroom looks great ! I couldn't ask for better work ."

Harford Restoration, LLC, takes great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.