Get matched with top swamp cooler service or repairers in Wilmington, NC

"TLDR: I’m very satisfied! I was in the market for a new HVAC system, so I started doing my research. I knew I wanted to spend a little more for a quality system, but the contractor installing and servicing it was more important. Someone can have the best system there is but if it’s not installed correctly there’s going to be problems. I got a few quotes from other contractors and all they did was look at my equipment briefly and give me the quote. Jordan P from Carolina Comfort Air came to my home and conducted an extensive calculation of my HVAC requirements that considered so many variables I lost count. He also noted that my duct work had been poorly installed, was the wrong size in certain spots, and would be inadequate for a new system. Jordan spent several hours at my home explaining everything to my wife and I, answering all our questions, and I felt confident this was the contractor for me. Some would consider the system I purchased to be expensive, but I wanted to ensure I was getting quality equipment and it would be properly installed to provide decades of problem-free performance. Plus, they offer a pretty sweet financing program and a stellar warranty. So I pulled the trigger and went with a full Trane system and to have my duct work fixed/upgraded. Jordan quickly had the job scheduled for the beginning of the following week. It was a very smooth process. When Rodolfo G promptly arrived the morning of the job start day, I could tell this was going to be a professional operation. He was very courteous, knowledgeable, and was more than happy to answer all my questions. His assistants Dean T, Brian S, Jeremy F and the electrician Jerry H were equally as professional in their demeanor and job performance. It was very hot both days and even hotter up in the attic, but these men busted their a**** to ensure I got the best service. Rodolfo made it a point to keep me informed on the progress of the install and briefed me before departing each day. Jordan A and Jordan P also stopped by at separate times to check on the progress and were kind enough to answer a few other questions I had. My wife and I were very impressed with how well everything went. Once the team had finished the install, Rodolfo gave me a few final notes on what they had done, showed me how to use my new Trane Smart Thermostats, answered a few more questions and they departed. I’m definitely a stickler for detail so I climbed up in the attic to see how it compared to what was up there before. I was blown away! The level of detail and quality of work was night and day better compared to the old system. The Trane air handler looks perfectly installed, all the way down to tape-labels to identify what each wire does, and the duct work was definitely overhauled and upgraded. Even my wife, who doesn’t know anything about HVAC stuff, said “WOW that looks awesome!” when she poked her head up there. And to top it off, the whole area was very clean. No leftover parts or trash from the previous system or from the installation of the new system. I could tell they took care in cleaning up after they were finished. Most folks who have had HVAC work done and actually look in their attic afterwards know this is uncommon. The outside heat pump unit was also professionally installed. Rodolfo replaced the old pad that the unit sits on and took the time to level-out the ground underneath to ensure everything was flat. The wiring and coolant piping installation looks very professional too and I can tell Rodolfo is a true master of his craft. Overall this was a very pleasurable experience. The whole team made everything very easy. I’m very happy with Carolina Comfort Air as a contractor and the quality of products and services they provide. I will be signing up for their maintenance program to ensure my equipment stays in good working order and provides me with many years of worry-free cooling and heating. I highly recommend this company to anyone in the market for HVAC services."

"In today's world, dollar value verses services rendered are difficult, Ken's team met and exceeded my expectations. Cost effective, excellent customer service and most important to me is timing. They were right on time, repaired the A/C as needed and had us up and running very promptly. Thanks, very much!! Highly recommend Ken and his team!"

"Amazing customer service by Derrick. He kept me in the know the entirety of the job. Will definitely hire them again!"

"Outstanding work by O'Brien Services. From the "diagnostic" visit to scheduling and the extensive repair we were impressed with the knowledge, experience, professionalism and thoroughness of the O'Brien team. O'Brien prices were reasonable for the amount of work done. Highly recommend O'Brien Services and kudos to Mike, Rich and Eric for their outstanding customer service."

"the only company I ever call or suggest to others.. Good service.. and good people..!!"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"The service was excellent. The owner as well as all the workers were polite, courteous, on time, friendly, explained what their doing, and responsive to our needs."

"I would highly recommend this business.  We had them come and restain the deck and at first just powerwash the house.  They scheduled the work right away.  After doing the pressure washing, there were some areas with paint chips under the soffit.  Mike offered to repaint those for free.  During this, they noticed areas of the soffit that were rotten, so we had them repair those areas of the wood.  They also fixed a few screens that were damaged during the pressure washing for free.  
Everything turned out great, and we are very happy we had this work done.  Mike and Crystal are very professional and easy to work with.  I will be having them do some more work on our house in the near future.
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"They set up an appointment promptly and came an determined it was a defective valve in the Moen faucet. They told me I could have Moen send the parts to me for free and they would come back and install them when I received the part for their service call fee, or I could pay the fee now and install it myself. i chose to have them come back, which they promptly did and installed just for their service fee. I felt this was very nice and fair of them to do it."

"It went great. Nice guys and great service. They can do whatever you need"