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"Prompt, professional service."

"Excellent! Professional in every aspect. Crews were always on time and had a keen attention to detail. The site was always in order & clean. Jamie is great & easy to work with, he can come up with a workable solution to any situation. Looking forward to working with Encompass & crew soon on another project."

"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"The owner of the company came and disassembled my sewage pump in my basement and tested it. It had some slight oil leakage but was still working properly. Nevertheless ,Brad and I concurred that replacing the pump now was the wiser choice. He offered to go to his supplier to secure a new pump and return to install it the same day which saved me some money and eliminated redundant work.He returned with a top of the line Liberty and completed the installation the same day which I appreciated. Brad and his partner Jose are very experienced young plumbers and I will definitely use them in handling my future plumbing needs."

"They are nothing short of fantastic. I was quoted by another company anywhere from 5 grand to 12 grand. Turns out all I needed was a pump out and a blockage cleared for a lot less money. Thomas septic was honest and genuine. Traits so rare lately. I highly recommend them. You won’t find a team more capable or honest. Quality work done without all the bs and unneeded expenses that is Thomas septic! Honestly if I could I would give them 10 stars. Seriously call them first and you won’t need to call anyone else! I am so grateful to have found them!"

"I am a repeat customer of Mr. Plumber. Called and scheduled a visit for replacement of rear hose bib."

"I was very happy with the work performed by representative Labon Couch. The work performed was to reinstall a brand new gasket on an upright LG washer thank you. Highly recommend."

"Although the technicians are very nice. As a company Ragsdale has failed us miserably. We spent about 18K to have our whole system upgraded and new insulation in the attic. We followed the recommendation of their sales person to the letter. He ASSURED us that in spending all that money we would not have any more issues cooling our home. Immediately there were more issues. The A/C unit they installed outside dies in 3 days. It was a lemon I guess. And when they went to replace that they also saw that the sales person didn’t notice that the circuit breaker was not the right one to handle the new unit. They had recommended we add new intakes in two rooms so we had done that as well. Like I said we did everything he told us we needed to do to solve any cooling issues. Still two rooms don’t cool well, my office and our master bedroom. We have reached out a few times and they send someone to look. Every time they have different recommendations from a second unit to another thermostat, tinting the windows, keep the blinds closed etc. I have tinted the windows and we keep the blinds closed, but another unit or another thermostat are just not things we can afford to pay for out of pocket. Two times I was told a supervisor would reach out to us but they never did. The guy today, again he was very nice. Said we should buy wireless sensors to connect to our thermostat so it knows to keep cooling. That’s another $100 out of our pocket. He said there should be a second cooling vent in our master bedroom as well. Yet another thing they didn’t recommend when we bought this system that we were assured would be more than enough to cool our home. All these things we would have considered and/or done if we were told they were needed when we spent the money. But the I think commissioned sales person didn’t really know what he was doing now. He was just looking to make a sale and didn’t care wether it actually fixed the issue or not, he got paid either way. Again today I try to call and speak to someone before I left this review. I sat on home for 5-10 min with the recording telling me my place in line and to hold to speak to someone. Just to get the general voicemail to leave a message. We are stuck with them now, they do the warranty work so they do the yearly maintenance to keep the warranty. But I would NOT recommend til his company to anyone right now. They have completely failed us and taken our money without actually doing what their sales person assured us would happen. Very disappointed avoid them for your own good"

"We needed a full renovation of our bathroom in order to accommodate my wife who is physically handicapped and is unable to navigate over ANY barrier in the bathroom. I needed a bathroom that met her needs AND was designed appropriately for use by non-handicapped visitors. Charles from Charles Home Improvement came to the house and truly listened to my somewhat complex needs including a bathroom with no curbs, no shower doors, or walls. After meeting with him he gave me a bid which was most reasonable. The staff he hired to do the floor and wall tile, plumbing, counter tops, cabinets, and doors were very professional. The work was top quality. I enjoyed watching them work each day to accomplish the vision my wife and I had. With GREAT effort they completed the work ON TIME and ON BUDGET! A bathroom that is bright, modern, and completely ADA compliant .... and a bathroom that looks great! Charles Home Improvement is a wonderful company with great people. Without reservation I can give Charles Home Improvement my highest recommendation. Bruce W."