
Serving Wood Dale, IL and surrounding areas
Approved
In business since 1904
Free estimates
Emergency services offered
"I have an annual maintenance contract, they come twice a month, twice a year. So, they are always here in like May and November. I would give their service an ?A?! I don?t like that now they make you pay for the year up front and if you don?t buy multiple years, they charge a lot more money. I don?t like their new maintenance agreement at all.
I think it is ridiculous, to ask for a couple thousand dollars up front, otherwise you pay. It?s not consumer friendly, but their people are excellent! So, I want to be clear, that I love the guys that they send out! I just think that it is a poor business practice.
I have 2 heaters, 2 air conditioners & 2 humidifiers. I think I signed up for 2 or 3 years, whatever was required to get the better price. The thing is, if you are a loyal customer and have been with them forever, you should be able to pay bi-annually or annually, shouldn't?t have to pay multiple years! I think that is very anti-consumer position!
The ownership is obviously my issue, their people are great! I just really want to make that clear, about how great their employees are! I give them a ?D? for their new contract, I don?t like the way their new pricing structure is! There is not perfect, but they?re good."









































