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"Juan responded quickly on a Sunday afternoon. He was very knowledgeable and fixed the broken part. Fortunately, Juan had the part in his truck and was able to get my furnace working again. The service was impeccable! However, the weekend rates are expensive the service cost me $699 for installation of a $70 part. The 2-hour service call was $500 ($249 per hour)."

"On time, professional, easy to work with, willing to trouble-shoot and think outside the box to determine the cause of the furnace problem. Had suggestions for further upkeep and service, should the time come. Replaced parts that should have been changed and/or replaced and cleaned by former company, but were neglected for the last three years. Was reassuring that the entire furnace did not need to be replaced!"

"Last April I purchased a brand new condominium. There was quite a bit of construction dust as well as some construction debris in the air ducts once the building was completed. I finally decided to hire Dustbusters Duct Cleaning this month to clean them out. The dryer vent was also cleaned and the central AC coil was inspected. Jeremy was the technician who performed the job. He was punctual, polite and courteous, and very knowledgeable. Jeremy explained the entire process to me and showed me before and after pictures of the air ducts. I have noticed that the air flow from my heating system seems stronger now which indicates to me that cleaning the air ducts has improved the efficiency of my heating system. I would definitely hire this company again. Cheryl B."

"They were very responsive and were able to be out here within a week. The service was great and quick, the previous owners of our home smoked and after the cleaning the smell was gone. They explained everything they were doing and were careful not to chip any paint or damage our wooden vents."

"It did went well. I did like, there was a gentlemen that came out that was very professional I thought he did a nice job. Well I think the only criticism I had is I guess he went around and essentially evaded the house. I guess I was just probably expecting a little bit more than just kinda putting out bait traps. He was very professional, he was very nice so nothing bad or critical to say about the individual they sent he was very respectful and professional. I guess just for like overall service I guess I was just expecting more."

"When my desk top computer failed I called Mr Ferrell. His response time was excellent; arriving at my home the same day I called.
He called me back that evening to update me on what he found. He replaced the power supply and did a virus scan and returned the computer to my home within 48 hours. I found him to be computer savy and very friendly. If we have computer issues in the future I will contact Mr Ferrell.


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"The anode rod in my gas hot-water heater was replaced for $340.00. The rod cost around $40.00. When compared to another provider of the same service, the estimated cost for replacement was about $150.00. I'm not interested in paying "gold-coast" prices for service in Wallingford. I asked that my account be removed from Solvit's records."

"They came out to do my gutters. Unfortunately, by the time they got here the gutters were frozen. They tried to come back a week or so ago and the gutters were still frozen. They are going to come back later but, so far so good. They were able to do the front gutters because those had got the sun. The rear of the house is shady side and so they were still frozen. I gave them a B because it took them longer to get here. I think they positioned themselves that they had to deal with frozen stuff, that's probably because they were busy. They will take of me and so, I am fine. It was a very good price. They were here when they said they would be here."

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"Technician came to the house and analyzed the problem. It was determined that the cost of repair was over the allowable Choice Home Warranty limit and it should be replaced. Choice Home Warranty issued their replacement cost. This cost was unacceptable and I challenged their figure. After some negotiation I was offered an increased settlement amount. I still balked at their offer but I was told to take it or repair my old microwave. I finally accepted their amount, even though it is still well below what it will cost me to replace the unit. I might add that the existing microwave has the convection feature and I want to replace with same features. The cost that I will receive also does not include any removal, disposal or installation costs. At this time I am debating whether I will continue with Choice Home Warranty or consider other options."