Get matched with top water main install, replace or repairers in Zanesville, OH

"In Sept 2025, I signed a contract with The Basement Doctor (J&D Home Improvement, Inc.) for full crawl-space encapsulation of two crawlspaces and a dehumidifier. After the work was completed, I discovered that only a partial vapor barrier was installed?none of the core components of encapsulation (sealed walls, insulation, sealed vents, etc.) were included. When I raised concerns, the first project manager dismissed them, then emailed that they had installed a ?vapor barrier per contract,? which was false. A second project manager later admitted in writing that the work was not a full encapsulation and that pricing drove their decision to downgrade the scope?without informing me or changing the contract. Despite my efforts to resolve this professionally, including providing a third-party inspection showing missing components and offering to negotiate, the company missed three deadlines to respond. "

"They did a fine job, on the expensive side."

"Great free home evaluation. Honest nice review. Only wanted to help. Very flexible. Great communications. I will call them again. Really helped me out. "

"The service was performed by one of the field managers, who did the job personally, so I didn’t have to wait all day. He was very efficient, and very professional. He also made some recommendations that could save me money down the road. His name is Jason, and I couldn’t be happier with my experience. If anyone is undecided about who to hire to do any kind of work, you won’t go wrong with Mr Rooter. Will definitely be calling them for any future projects I may have.."

"Unprofessional and Unreasonable pricing. I hired them last week to connect a refrigerator water line and move the water heater lines slightly away from the unit. While they did install a new shut-off valve and adjust the water heater lines, they failed to replace the existing copper refrigerator water line, even though it was very short, tight, and clearly not suitable. Instead of recommending a proper replacement, they tried to reuse the old copper line. As a result, the connection started leaking immediately when I pulled the refrigerator out, which is exactly what a professional should anticipate and prevent. The billing was also an issue. The technician arrived around 1:30 PM and finished by about 4:30 PM, which is roughly 3 hours of work, yet I was charged for 4.5 hours on an hourly basis plus parts. I had received other quotes for the same work in the $350?$450 range, but Jack L Plumbing charged $670, making them significantly more expensive with no added value."

"Terrible service. Unknowledgdable techs. Claimed they fixed furance and heat would come back on shortly. It nevet did. I immediately called.Logan. They were evasive and would not do anythinj."

"Great job!"

"The service was great, it was excellent, he's always on time and efficient. It was John who actually comes to do do the work himself."

"AWHR sent Peterman Plumbing & Heating Inc to perform the repair. They were responsive and called within 30 minutes to set appointment. The work however, is unacceptable because when they said they'd take care of the malfunctioning programmable box, I thought they meant they would repair/replace it, but they removed it! They also set our water temperature too high - I tested it coming out of our kitchen faucet at 145 degrees, even though there is a sticker on the front of the water heater indicating dangers in setting the temperature higher than 125. Peterman never mentioned even changing the water temperature - we found out quickly on our own. I called AWHR again today to get Peterman back to reset the water temperature to a safe temperature - two hours later I have not yet heard from them. Very disappointed with AWHR and Peterman Plumbing & Heating Inc - would NOT recommend!"

"Fantastic experience with Todd and basement remedy. Incredibly responsive (he came out and took a look same day). Knew immediately what the issue was with out stone foundation, and offered solutions that we could get done asap and fit our budget. Very happy and HIGHLY RECOMMEND for stone foundation work. We'll he bringing them back for other basement and foundation issues in the future."