Get matched with top water heater repair or service pros in Mount Airy, NC

"The job went great! They were able to remove a very large drainpipe that was 5 feet below the road. Additionally they installed a larger pipe for us, and did an excellent job getting it seated in place and covering it up. The road going into our farm doesn't flood anymore and the water is able to drain nicely on the sides where they helped dig the angle much better than any piece of farm equipment we had on hand. Mr. Lozy was kind enough to help us dig a really small pond for the deer as well. With his excavator it took 3 minutes, what would have taken me 18 hours and a broken back to do with a shovel."

Call Dad, LLC is committed to excellence in every aspect of our\nbusiness. We uphold a standard of integrity bound by fairness, honesty,\nand personal responsibility. Our distinction is the quality of service\nwe bring to our customers. Accurate knowledge of\nour trade combined with ability is what makes us true professionals.\nAbove all, we are watchful of our customers' interests and make their\nconcerns the basis of our business.

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Our water heater had been in the attic since the house was built, about 15 years.  We had started thinking it was time to replace it, before we had an incident that would require drywall and paint.  Scott, The Water Heater Experts owner, is GREAT!  He came out to assess our situation and advised me on the pros and cons of tankless water heating. We decided to replace our existing tank with a new one, rather than installing tankless. Scott pointed out the items in the attic that would need to be brought up to code and included that in the replacement estimate. The new heater is the same brand as our previous one (Rheem, 50 gal) with some new features that Scott took care to explain.  Scott and an assistant brought the new heater and removed the old one, which I thought would be a real trick to get it out of the attic but I honestly did not hear them remove it and didn't even know it was done.  They shut off the water, drained the tank and made the code adjustments and installation in about 2.5 hours. I was completely impressed by how they approached the project and cleaned up after themselves. Because water heaters are a once every 10-15 year purchase, companies like these rely on recommendations rather than repeat business (although Scott guarantees his installations and supports any problems.)  I can say I highly recommend Scott and the Water Heater Experts!

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"We used Pro Plumbing twice, once for service and a second time to replace my water heater. Both times they were prompt and professional. The service fee for just coming out to troubleshoot was inexpensive, which was greatly appreciated. For the installation of my water heater, their rates were competitive with other plumbers in the area. The service tech (Fletcher) was knowledgeable and explained everything in detailed. He was also patient while I asked him loads of questions, and he offered me lots of options for units and how he could install them to fit our tight closet. Everything seems to be working great (it has been about 6 weeks)! I would definitely hire them again."

"hot water tank flush went ok.  Unsuccessful at fixing leaky toilet.
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"It went well. It was just a quick service. They were responsive and prompt."

"Sofia’s Plumbing was awesome. She rocked it all the way. She’s not scared to dig dirt or fill dirt back up. They also cleaned up all old stuff. It was very hot they kept going on getting job done on time. Very friendly and very hard workers. Thank you so much again!!!"

"Fantastic! The appointment was easy to schedule, no extended phone tag or other delays. He worked with my schedule and got my work scheduled within just a few days. I was extremely pleased and have already had Mr. Lindsay back out to my home to complete another project (air ducts cleaned) which also went wonderfully! I will absolutely continue to work with Lindsay Air Care. A++ rating!"

"I called this provider after my water heater burst.  They were very professional and helpful.  Unfortunately, they were not going to be able to get out to do our replacement soon enough due to other commitments.  However, despite that, they told us exactly what we needed to tell another provider regarding our water heater and told us approximately how much the replacement should cost.  I thought it was great that they were willing to be so helpful even though they were not getting the business.  Though they did not do the work at our house, I would recommend them based upon their professionalism, helpfulness, and price quote over the phone.
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"Technician stated hot water heater needed to be total replaced due to normal wear and tear. Hot water heater is initially the hot water heater installed in 1999 when home was built. Choice Home Warranty denied the claim after several years of being a loyal customer, making payments on- time every month. What is the use of having this warranty for times as this and when you need them, they denied the claim? Although the service was good, response time adequate, providing the services needed when your appliance break down and being denied repairs was disappointing and devastating, especially when coronavirus is rampant and you really need your hot water to wash clothes, dishes, bath, shower, and remain sanitary. I am so heart broken because I live on a fixed income and am disable, and can’t afford to purchase a hot water heater at this time. They determined that the water heater was not operating properly as a result of a lack of effective maintenance of the unit. What a crock!"