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Avatar for S&R Pool & Spa Inc
S&R Pool & Spa Inc
3.9(
52
)

Serving New York, NY and surrounding areas

Approved

In business since 1987

Free estimates

Emergency services offered

"

Everything went great. We had a few issues with the light but Kevin worked out a solution.

The workmen were great - they came on time and stayed until the each task was completed. I have already recommended Kevin and S&R Pool to my neighbours.
"
Additional Photos
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+32

2 neighbors recently requested a quote
Recommended by78%of homeowners
Avatar for Angel General Knowledge
Angel General Knowledge
5.0(
2
)

Serving New York, NY and surrounding areas

Approved

We have the experience and dedication to get the job done right! Specializing in Remodeling services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! \nCall or click for your FREE estimate today!\n

Remodeling - General Project
Remodeling - Kitchen & Bathroom Project
Additional Photos
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+44

Response time2 days
1 neighbors recently requested a quote
Recommended by100%of homeowners
Hi-Tech Spa Service
4.1(
573
)

Serving New York, NY and surrounding areas

In business since 1968

Warranties offered

Credit card accepted

"Our hot tub had a leak and we knew where it was so I sent High Tech pictures ahead of time so they came prepared. They called half hour before they were to arrive which was great, fixed the problem and explained a few other things that were helpful in operating our hot tub. Seemed very knowledgeable and was pleasant. Only took him a half hour to complete the job. It was $180 for the first hour no matter how short of a time he was there, that s the only thing I wasn t crazy about but we knew it ahead of time."
Custom Install
Response time3 hrs
Recommended by89%of homeowners
Avatar for Moe repairs
Moe repairs
4.7(
18
)

Serving New York, NY and surrounding areas

In business since 1997

Free estimates

Credit card accepted

"I have pictures (before and after) and emails that document this whole process.

I mostly corresponded with Chris Walsh via email to set up date, time, and the specifics of the job. He came to our apartment and gave us a quote on the job.

Chris and his partner Eddie showed up on time to refinish/reglaze my bathroom tub and tiles and to do some regrouting work. They also removed my old sink and installed a new sink. The had taped up the wall so the bathtub/tile paint would not get onto my regular walls.

They did the work within the day. They had to go to Home Depot three different times because as they were stripping my tub, they clogged it, so they had to go buy a snake. Then they didn't have one of the proper pipes to fit my new sink, and they went a third time for another item for the sink. I was glad that they took the initiative to go to Home Depot to buy the proper equipment and not just make due with what they had.

When they were done, Chris had told us that some dust might settle and that it would dissipate within 2 weeks.

My issues with there work:

1. The tape they used to tape up the walls totally ruined my walls and left black scuff marks all over it so I had to repaint.
2. They didn't glaze the underside of my soap station, my towel bar, and they missed many spots where the tile meets the wall. That part was originally black so I could definitely see were they missed it.
3. Some of the grouted areas had holes.

HOWEVER, Chris did call me the next day to see if I was pleased with the work. I told him overall, it was fine, but that I was unsatisfied with certain areas. He told me that he would come back to fix those areas and we scheduled an appointment.

On the scheduled date and time, Chris did not show up. I called him and he said that he forgot to put it in his calendar and if he could come the following week.

The Following week, Chris did show up do fix the work stated above. We had a disagreement on the grouting. He said that they agreed to only regrout where was needed... I agreed with that, but his idea of and quot;as neededand quot; and mine were totally different. He did say that he would see what he could do and did regrout some areas that I did not think were good enough.

Also, he did not recall telling me that the and quot;dustand quot; would disappate within a couple of weeks. That part of the tile was spotting with air bubbles. However, he did eventually reglaze that part.

He asked me to check everything before he left. I did and saw that where he painted was shiny so I it looked okay. He also was nice enough to remove the paint that got on my windowsill from the original appointment.

The next day, after my husband removed the tape, I noticed that when Chris had come back to fix the errors of the original appointment, he used a totally different white so it was terrible. Also, the tape he used a bit of the original reglazing off so I saw my old tile color.

I was not happy at all. So I emailed Chris and told him that he used a different white and that he had to come back to fix it again. he did not respond for a few days so I emailed him again. He eventually responded saying that his partner would come to fix the errors and he would contact me. His partner did not contact me after a week so I emailed Chris again. His partner finally contacted me this Monday and he came today to fix the mistakes.

If you decide to hire them, know that they are on time and will come back and fix errors. Get ever detail in writing and make sure its worded correctly because we disagreed regarding the grout. Overall, my tub is 100% better than it was before. I am just not happy that they had to come back three times to get it right as it took a lot of time out of my family's schedule.

"
Recommended by82%of homeowners
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